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“Weekend getaway...”

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Courtyard Virginia Beach Oceanfront/North 37th Street
Ranked #8 of 109 Hotels in Virginia Beach
Certificate of Excellence
GreenLeadersBronze level
Reviewed July 13, 2014 via mobile

OK -- our last stay was at Marriott South and lets just say it was not a pleasant stay. So I've decided to revisit Marriott Courtyard (North this time) please note Marriott Courtyard has a South location on Atlantic. So here goes -- the staff was friendly. The rooms were clean and spacious as usual. The views were amazing! All rooms have "true" beach views with the exception of the corner rooms. They have an amazing pool outside with waterfalls and a slide. Very kid friendly. Easy beach access. VALET parking is FREE. However should you decide to SELF park, Marriott Courtyard CHARGES $7/night -- strange I know and of course we didn't discover this until we received our bill at our door. Speaking of bill -- our bill/statement was placed outside our door (no envelope) like a newspaper -- for my personal information to be seen by whomever decides to take a peek. Aside from the surprise $7/night parking charge and our bill left for all to see. The stay was enjoyable.

  • Stayed: July 2014
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1  Thank luv2trvl94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexis L, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this reviewResponded July 14, 2014

Thank you so much for choosing Courtyard North this time around! We are happy to hear that you enjoyed your stay with us. Our outdoor pool is the perfect way to relax with your family and enjoy items from our pool bar. I am so sorry there was a misunderstanding with our parking fees. Our parking fees are seasonal, it is $7 per night and we do offer valet at no extra charge. I also want to apologize that your bill was not securely under your door. Our staff in instructed to quietly place the bill under your door. Please feel free to contact me if you would like to discuss this matter further. We hope Courtyard North will be your new summer vacation destination!

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344 - 350 of 840 reviews

Reviewed July 9, 2014

The only complaint that I have is that the two elevators were not adequate for the number of people going to and from the beach and checking in and out. I don't want to disparage this property though. I MUST mention the wonderful staff. My family came to town when my mother died and we wanted to all be together (my condo is too small) so we booked some rooms here. When Lauren, one of the housekeeping managers, learned of our loss, she and another manager went and got us a sympathy card and some treats. They got the whole staff to sign the card :) This is the kind of service that other hotels should emulate!!! Thank you Courtyard!
Oh, and the pool is beautiful too!!

  • Stayed: June 2014, traveled with family
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Thank LizinVa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexis L, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this reviewResponded July 10, 2014

Thank you so much for your kind and positive words. I am so happy to hear that you enjoyed your stay with us under your unfortunate circumstances and that our staff was accommodating. We do hope that you come to visit us on a lighter note; we would love to have your family back. Have a wonderful rest of your summer, and thank you again.

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Reviewed July 7, 2014

I stayed here with two teens and my dad while on a beach vacation to Virginia Beach. This hotel had EXCELLENT service! The rooms were decent size, and the beds were comfortable, though I wish there had been a few more pillow choices. This property is right on the beach which is very convenient. We went out to the beach early to get a good spot. You can 'rent' a few chairs and an umbrella, which cost us $40 for the entire day. If you go a few blocks away, there are several stores where you can buy some beach gear. We got a football and some other stuff; prices are great and there's a huge selection. The outdoor pool is nice but smaller in real life; I thought it seemed like it was meant for smaller kids. There aren't a ton of food choices but what they had was very tasty and fast. There's great Starbuck's coffee too. Overall we really liked our stay and the service was excellent; beyond expectations!

Room Tip: All rooms overlook the beach, so I think any would be good.
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  • Stayed: June 2014, traveled with family
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Thank lovetotravelsteph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexis L, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this reviewResponded July 11, 2014

Thank you for much for reviewing our hotel. We are so happy to hear that your family had a great time on vacation. We are very fortunate to be so conveniently located at the oceanfront. It gives guest a great opportunity for dining and shopping at different stores. During our summer season, we offer two areas where you can order food. We have the bistro which is located in the lobby and we also have the pool bar which is called “The Rocks”. Thank you so much for choosing Courtyard North and we hope to see you soon!

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Reviewed July 4, 2014

Had a great time at the Courtyard!
Prime location right next to the beach, only qualm was that it's about 10 blocks away from a decent bar but the hotel more than makes up for that with it's awesome pool bar.
Sarah Brown was excellent at The Rocks. She made all sorts of frozen cocktails, all amazing and gave some great recommendations for things to do in the city.
Thanks for a great stay!

Stayed: July 2014, traveled with friends
1  Thank NatoPotato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexis L, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this reviewResponded July 5, 2014

Thank you for reviewing our hotel. It is great to hear that you had a great time at Courtyard North. We are pleased to know that your experience at the pool bar was great and that Sarah was able to make some delicious drinks for you! We hope to see you again in the future. Thank you again for taking the time to let us know how your stay was!

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Reviewed July 3, 2014

Been here for the first time and love it. Rooms are spacious and clean. Great amenities!,lots of parking, employees warm and friendly and good service. Indoor pool and Outdoor pools, awesome and the bar. Breakfast is good only I wished it's complimentary like the other Marriott hotels nearby. But the price is not bad. It's buffet. Available food and drink in the lobby if you get hungry after swimming. Healthy options available. Wines available and mini private lounge to watch sports or news etc.. Great place! Away from the crowded area and I didn't see dogs if you're allergic. Great for family!

Room Tip: For family, book the larger suite. It's worth your money and space.
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  • Stayed: June 2014, traveled with family
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Thank Marty_43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeredithBottenfield, General Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this reviewResponded July 4, 2014

Thank you so much for reviewing our hotel! We are so glad that you chose us for your vacation. The larger suites are definitely great for the family! Our outdoor pool area is a fantastic place to hang out, we like to think of it as the best pool on the oceanfront! We hope to see you again in the future. Thanks for staying with us.

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Reviewed July 3, 2014

Once again, I feel privileged to write a positive review of this hotel. We were sad to be checking out on June 27 after a wonderful stay but plan to return in August. The Courtyard North has been our only choice in accommodations at Virginia Beach since 2002. The property continues to be well staffed, managed, and maintained. The employees from the top down are appreciative of the guests for patronizing their hotel, and they all take pride in the services they provide. The outdoor “tropical” pool was re-tiled and plastered prior to this season, and it’s in beautiful shape. This is a wonderful family hotel at the quieter north end of the boardwalk. Say “hi” to Mr. Sam!

Room Tip: All rooms are ocean front, so you'll get a good view from any floor. Since the hotel is located...
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  • Stayed: June 2014, traveled with family
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Thank Vacationer57919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeredithBottenfield, General Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this reviewResponded July 4, 2014

Thank you so much for staying with us for the last 12 years! We are so happy that you enjoyed your stay and will be returning in August!

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Reviewed July 1, 2014

We stayed at this property for the weekend while at a sand soccer tournament. The rooms are spacious, enough to house all five members of our family. The check-in staff helped with a rollaway, which you need to order ahead of time. The rooms look over the beach and ocean and the hotel is located very conveniently for anything at Virginia Beach.
The room was worn out to say the least, with the shower curtain rod coming out of the wall, and we couldn't have a check out on Sunday past noon even though other members of our team had a 2 p.m. check out on Sunday. The front desk staff on Sunday was not pleasant, which surprised me given the $300+ per night that we paid to stay at the property. We also had to call several times on Saturday to have our room cleaned and towels changed. Location was great, but not the entire stay.

Room Tip: If you want a rollaway bed, call ahead of time.
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  • Stayed: June 2014, traveled with family
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Thank Ed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexis L, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this reviewResponded July 3, 2014

Thank you for reviewing our hotel. I am glad to hear that our location was a great pick for you and that the room was spacious enough for your family of five. I want to apologize that the room was not up your standards. We also try to honor as many late checkouts requests as possible, even when we are at full capacity almost every night. I do want to thank you again for your comments. We do hope you come visit us again soon.

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Additional Information about Courtyard Virginia Beach Oceanfront/North 37th Street

Address: 3737 Atlantic Ave, Virginia Beach, VA 23451-2708
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Virginia Beach
#11 Green Hotel in Virginia Beach
#25 Business Hotel in Virginia Beach
#26 Family Hotel in Virginia Beach
Price Range: $120 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Virginia Beach Oceanfront/North 37th Street 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Courtyard By Marriott Virginia Beach Oceanfront / n 37th St Hotel Virginia Beach
Courtyard Virginia Beach Oceanfront
Virginia Beach Courtyard
Virginia Beach Marriott

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