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Courtyard Virginia Beach Oceanfront/North 37th Street
Ranked #22 of 109 Hotels in Virginia Beach
Certificate of Excellence
GreenLeadersBronze level
Southbury, Connecticut
Level Contributor
45 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Much Better”
Reviewed July 23, 2013

We have stayed at the South Courtyard and that was disaster. This one is clean, friendly, and so much better! The outdoor pool was great, the only bummer was at the end of the pool nearest the beach the water "pooled" and it was a bit buggy. The little slide was fun for the kids. Nice to have poolside bar. The room was clean, after a few calls we did receive our roll-away bed. It was a great way to start our vacation. Most definitely would return.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shannon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan P, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this review, July 26, 2013
Thank you for staying with us and reviewing our hotel. Our team appreciates that you recognized our commitment to customer service. Our housekeeping team is glad you enjoyed their hard work in making our hotel beautiful. Thank you again for your feedback and I hope you are able to visit us again soon!
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734 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (176)
Date | Rating
  • English first
  • Russian first
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  • Any
English first
Alpha, New Jersey, United States
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 23, 2013

We have been staying at this hotel for many years, and we are never disappointed. The outdoor pool is great, and if the weather is bad the kids can play in the indoor pool and hot tub. Just walk out the back door and you are at the beach. Since this is the North side of VA Beach, the beach is never that busy. It's more quiet here. The bistro is good for a quick snack, but with all the great restaurants nearby we never eat a full meal there anymore. The staff is always terrific and our check in time was under 2 minutes. There are only three negatives I can think of. New this year was charging for parking, at $5 per day. My belief is if I am staying at your hotel, I shouldn't have to pay for parking. Also, the Hotel used to have free coffee. I guess Marriotts across the board stopped that, but my wife missed that. Finally, the wireless internet service was very weak. We were on the 8th floor, so it may be better on other floors, but the kids these days want to be connected to their friends, even while on vacation.

All in all though, we will very pleased with the Hotel. We will be returning next year!

Room Tip: The elevators are slow, so try and get a low floor room.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan P, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this review, July 26, 2013
Thank you for continually choosing to stay with us and reviewing our hotel. My front desk team is glad to hear that you enjoyed the fast check-in service and their friendly smiles. Our location is great for more quiet vacation spot. I apologize we were unable to provide you with the complimentary coffee as it is a brand standard now. I hope you will still continue to stay at our hotel each time you are in Virginia Beach. We look forward to serving you again next summer!
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Pittsburgh, Pennsylvania
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 22, 2013

Best hotel on the Boardwalk. You get your money's worth....quiet, but yet within walking distance of the action. We had a great view of fireworks on 2 separate nights of our stay. My kids (and husband) LOVE the outdoor pool! Staff is very friendly!

Room Tip: Higher floors have the best view!
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Coladugan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan P, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this review, July 26, 2013
Thank you for taking the time out of your schedule to review our hotel. It is exciting that you were able to take advantage of our outdoor pool and amenities. The outdoor pool is open daily throughout the summer with our lively pool bar. Thank you again for your kind comments. Have a great rest of your summer!
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Weston, West Virginia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 21, 2013

We stayed over the 4th of July, 2013. Our room was wonderful! (We had the top floor corner room.) Great views!! Every hotel staff we came into contact with was professional and went out of his/her way to accommodate us. Definitely will stay here again, if we ever go back to VA Beach. The only negative thing I will say, it is pricey for a family (note, breakfast is not included).

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MRiley600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan P, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this review, July 26, 2013
Thank you for staying with us and giving us your feedback. I am glad you enjoyed your 4th of July weekend with us. Our staff appreciates your kind comments about how friendly they are. I hope you are able to visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Forest, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 21, 2013

Our family stayed at this property in mid June for a get-away and to go to the Boardwalk Art Show. We have stayed here several times and keep coming back. At our visit this past June, we noticed an increased level of friendliness and concern for the guests. Our room was not ready when we arrived, and the front desk folks were more than accomodating and gave us vouchers for breakfast. Josh Bowens, the front office supervisor, saw to our needs, as did James and all the others throughout our stay. They were always helpful and spoke to me by name throughout the visit. They had information and menus for local restaurants, and information about area attractions.

When we went to our room, the housekeepers, Urshula and Tameka, heard us mention that we did not like the view from that particular room, so they on their own, called downstairs and made arrangements for us to move to a room more to our liking.

The manager, Alexx, at the breakfast buffet, was always friendly and helpful because my wife and I were there early and the rest of the family came later and he assisted us in keeping the tickets together and checked on the service we were receiving. The wait-staff we met, Erin and Victoria, were courteous and prompt, and the food was appealing and very tasty.

We found the hotel to be clean and efficient in operation. The pools were nice, the lobby comfortable, and the rooms tidy and inviting. We had an issue with the air conditioner in our suite and an engineer, Darian, arrived with a few minutes to address the problem. The elevators were the main drawback in this hotel as things sometimes got busy at peak hours and there were some delays in getting to the room. All in all, however, I think it would be hard to beat this hotel.

Room Tip: We like rooms on the higher floors as the view of the beach is better. Also, get a suite with both...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kyle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan P, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this review, July 22, 2013
Thank you for reviewing our hotel after your stay. It is great to hear that you really enjoyed our hospitality and cleanliness of our hotel. Each member of our team that you mentioned is delighted that you felt their sincere friendliness. I appreciate all the kind comments. Thank you again for your review and thank you for choosing to stay with us!
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Courtland, Virginia
1 review
Reviewed July 20, 2013

We have stayed at the Marriott a couple of times over the last few months and have a really enjoyed the hospitality of all the staff. Our latest stay was for our 9th wedding anniversary and my gift was a beautiful new BMW. Tony, a valet, took great care of the car and was very conscious about it. He was just as excited as I was! Thank you again for a wonderful anniversary stay and look forward to staying with you all again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann Marie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan P, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this review, July 21, 2013
Thank you for taking the time to review our hotel and stay with us on your anniversary! I am glad you had a wonderful time and really enjoyed our warm hospitality. Tony, our valet, is very pleased to hear that you were happy with his customer service. He is very passionate about his job and our guests. Thank you again for choosing to stay with us and I hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 19, 2013

Very disappointed. For the amount of money per night it's horrible. The hotel is dirty. I complained and they still haven't done anything. Even the elevators are dirty. Housekeeping doesn't move any furniture when they clean. It's disgusting when eating lunch and you can see all the dirt and garbage under the sofa by the front desk. There is no complimentary breakfast. You have to pay and the buffet is horrible. They have a small cafe and that's it. Not one restaurant with real food.
The only thing great was the staff. They are very friendly. I'm currently here now and checking out tomorrow. I do not recommend this hotel at all.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Loml0418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan P, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this review, July 20, 2013
Thank you for taking the time to review our hotel. I want to apologize for the opportunities that you experienced. I assure that we do take care when cleaning our hotel. The housekeeping team is aware of your feedback and we will act to ensure these opportunities are resolved. Thank you again for your feedback as it is very important to us. I hope you will choose to give us a second chance and stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Virginia Beach Oceanfront/North 37th Street

Property: Courtyard Virginia Beach Oceanfront/North 37th Street
Address: 3737 Atlantic Ave, Virginia Beach, VA 23451-2708
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Green Hotel in Virginia Beach
#16 On the Beach Hotel in Virginia Beach
#25 Business Hotel in Virginia Beach
#26 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Virginia Beach Oceanfront/North 37th Street 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Courtyard By Marriott Virginia Beach Oceanfront / n 37th St Hotel Virginia Beach
Courtyard Virginia Beach Oceanfront
Virginia Beach Marriott
Virginia Beach Courtyard

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