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Quality Inn & Suites Oceanfront
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Reviews (515)
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53
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All reviewsacross the streetindoor poolyogurtoceanfront roomplenty of lounge chairsrent bikesocean viewattached restaurantparking garagefirst flooroff seasonnice place to staywe've stayedgreat vacationstaying at this hotelthe room was nicefamily vacation
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450 - 455 of 515 reviews
Reviewed February 21, 2007

Maybe it was because it was the off-season but our stay at the Quality Inn was anything but pleasant. Upon arriving there was no heat in our hotel room and after waiting an hour for the heater to "warm up" as directed by the front desk, getting the OK from maintenance that it was indeed a functioning heater and it would warm up eventually, we decided to take a break from sitting around in a freezing room and try to find a warm spot to have dinner (murphy's irish pub provides such a place, great atmosphere and wonderful open fire). We returned several hours later only to find that the room was still very cold - when extra blankets were requested from the front desk - we were told that it would take a "looong time" as housekeeping had left for the day. In a hotel during the off-season, that certainly wasn't fully occupied, it seemed pretty ridiculous that there might be a problem finding a few extra blankets. We were assured it was a problem by the lackluster, rude night manager (could it be that others were complaining of no heat???). While blankets were delivered later on - it did little to assuage the below freezing temperatures outside and in.

While it was warmer in the dining room the next morning - we headed there for the complimentary breakfast after complaining AGAIN about the temperature in the room - the breakfast was mediocre at best. Re-heatable french toast, bagels, mini-muffins, hard-boiled eggs, cereals and yogurt made the spread. Fairly standard, not very appetizing, but sufficient I guess.

If I were to return to VA beach I certainly wouldn't choose to stay at this hotel again. The personnel were unfriendly, the non-smoking room smelled like someone had been smoking 2 packs a day in it for the last decade, the rooms are as lackluster as the night manager, although the housekeeping staff (that we met the next day) are very pleasant.

Basically, you can do better. The Turtle Cays condos across the street looked lovely!!

Stayed: February 2007
5  Thank youraveragejoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2006

We had a very nice vacation here. The room was clean. Hotels on the beach definitely take a beating from guests, but it was fine. Overall, the staff was very nice. The employee that served the snacks at the pool was always friendly! The maids and front desk staff were also helpful.

The ocean view was fantastic and we really liked the location. It's a great place for a family and we would stay here again.

  • Stayed: August 2006, traveled with family
    • Value
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7  Thank msfitz66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2006

For the price this was a nice hotle. It was clean, great view of the beach and really good restaurants within walking distance.

Stayed: September 2006
5  Thank Teryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2006

Stayed at Quality Inn and Suites August 25-28, 2006 for the Soul Music Festival, Hotel was nice and clean excellent view. Only one bad mark the restaurant's women's bathroom was filthy with standing water in the sink, that's the only complaint. Everything else was great. Will stay there again.

  • Stayed: August 2006, traveled as a couple
    • Value
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    • Business service (e.g., internet access)
5  Thank Kimmyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2006

I was not pleased with the hotel staff. The ladies at the front desk were very rude to me and my boyfriend. We needed a late check out due to an apoointment we had. Two of the front desk staff told us we would not be allowed to check out late. In the morning when we checked out and had our car loaded, an older couple asked the same lady who told us no for a late check out. She gave them a late check out. They were able to stay 2 extra hours, exactly what we requested. Of course we weren't going to check back in and then later check out so after our appointment, we had to shower in the bathroom across the street. This bathroom (in the indoor pool facility) was disgusting. Not well kept at all.
We are a younger couple so the front desk just didn't pay any attention to us and acted as if we were just two young kids. The actual hotel was nice, right on the beach, nice big pool, but the service we had there was horrible. We will be trying a different hotel next time we vacation there!!!

  • Stayed: August 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
4  Thank OSUarts09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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