I do not give "excellent" or "superior" on any rating, however, this facility went above and beyond the call of duty. This level of service and commitment to their customers comes from the top down. It was apparent by the quality of service and care that was extended to my family. My family was ill pretty much the entire stay (nothing hotel related ). The staff was more than accommodating. They were empowered to assist me with my needs on the spot and without hesitation. It made an unpleasant situation much more manageable. THANK YOU ALL!
The facility was new, clean, and easily accessible to the beach. Staffs were friendly and willing to answer questions even when it wasn't their job. Great breakfast and near other attractions and food venues.
- Official Description (provided by the hotel):
- Stay with us at the new Holiday Inn Express and experience the same great service you have come to love when staying at the Oceanfront. Our upbeat decor and interior enhancements with remodeled guest rooms and public spaces will impress the whole family. We are now a 100% smoke-free hotel. The name may be Holiday Inn Express but your vacation will be at your own pace at the Virginia Beach Oceanfront. At the Holiday Inn Express, we make your family vacation accommodations our number one priority with friendly customer service, direct beach and boardwalk access, and complimentary continental breakfast served to all of our guests. For fitness and relaxation, visit our year-round indoor swimming pool, whirlpool spa, and fitness room. All of our guest rooms include a complimentary continental breakfast and have a private balcony with a full oceanfront view of the beach and boardwalk, mini-refrigerator, hair dryers, coffee makers and free high-speed Internet access. Conveniently located in the center of the Virginia Beach resort area, there are many local attractions nearby such as the Virginia Beach Fishing Pier, Virginia Beach Amphitheater, 11 golf courses, parasailing, bicycle and boat rentals, Virginia Aquarium, and the Virginia Beach Convention Center.Enjoy the service and experience of an oceanfront resort hotel with all of the amenities you expect from a Holiday Inn at Virginia Beach's Holiday Inn Express(R). ... more less
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- Also Known As:
- Holiday Inn Express Hotel Virginia Beach
- Holiday Inn Express Hotel And Suites
- Holiday Inn Virginia Beach
- Virginia Beach Holiday Inn