Staying in a hotel involves a certain level of trust. The hotel trusts that the guests mind the rules and don't damage the property. The guest trusts that their possessions will be safe, especially with staff entering your room daily to clean and straighten.
My husband and I accidently left a picnic backpack, a recent gift from our daughter, in our room when we checked out.. We left it on the desk .. Our hands were full and we walked out and left it.. I made sure the door locked as we left.. Housekeeping was in the room next door.
We called when we got home And realized our error but had difficulty getting a response. We called and left messages several times before we got a call back. We were eventually told that the item had not been found.
I realize that we left it. It was our error, however, where was the trust? Who else could have gotten into the room?
Even though we come to V Beach every few months, I don't feel I could trust staying there. There are no safes in the rooms so valuables are accessable to anyone with a pass key.
this hotel has lost my trade.
- Official Description (provided by the hotel):
- Stay with us at the new Holiday Inn Express and experience the same great service you have come to love when staying at the Oceanfront. Our upbeat decor and interior enhancements with remodeled guest rooms and public spaces will impress the whole family. We are now a 100% smoke-free hotel. The name may be Holiday Inn Express but your vacation will be at your own pace at the Virginia Beach Oceanfront. At the Holiday Inn Express, we make your family vacation accommodations our number one priority with friendly customer service, direct beach and boardwalk access, and complimentary continental breakfast served to all of our guests. For fitness and relaxation, visit our year-round indoor swimming pool, whirlpool spa, and fitness room. All of our guest rooms include a complimentary continental breakfast and have a private balcony with a full oceanfront view of the beach and boardwalk, mini-refrigerator, hair dryers, coffee makers and free high-speed Internet access. Conveniently located in the center of the Virginia Beach resort area, there are many local attractions nearby such as the Virginia Beach Fishing Pier, Virginia Beach Amphitheater, 11 golf courses, parasailing, bicycle and boat rentals, Virginia Aquarium, and the Virginia Beach Convention Center.Enjoy the service and experience of an oceanfront resort hotel with all of the amenities you expect from a Holiday Inn at Virginia Beach's Holiday Inn Express(R). ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel Virginia Beach
- Holiday Inn Express Hotel And Suites
- Holiday Inn Virginia Beach
- Virginia Beach Holiday Inn