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Ramada Virginia Beach Oceanfront
Ranked #33 of 109 Hotels in Virginia Beach
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1,931 reviews from our community

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English first
Gastonia, North Carolina, United States
1 review
Reviewed July 28, 2013

We arrived early and were allowed to check in, so I say thank you for that. The room did not appear air conditioned, because it was always warm. The sheets and bed skirt had stains that appeared of blood and mildew which was brought to the attention of the staff who stated they would document it. The cleaning service had an attitude anytime towels were requested during the stay. I am not sure if you have any way of working on the heat in the hallways but that is a huge turn off for your hotel. If there were many older adults staying there is no way they can wait in such hot hallways for an elevator. The elevators were also hot and were broken during most of the stay. I heard there was a family that got stuck with a baby and had to be pulled out. The gym should have more updated equipment considering that is one asset of the hotel. The vending machines drinks were hot. My aunt had to sleep outside one night on the patio because she broke out from the sheets on the bed. She was not given the choice of allowing the cleaning staff to meet her needs; she had to go out and buy laundry detergent and wash her sheets that were on her bed. I felt that was the worst thing you could ask for a hotel. The best part of the hotel is the restaurant connected. You all charged a lot of money for the worst service anyone could ask for. There is no chance in the world that my family would stay here again. I feel the staff needs to also be trained about the surrounding activities, food, shopping, because I asked several staff about places in the area, and they had no clue at all. They had no maps of the trolley that runs. I should not have had to go to a store across the street to get a map. I truly hope you all take these comments and suggestions to heart and upgrade your facility because you will definitely lose a lot of business if you do not. If I can be of any other assistance, please let me know.

Room Tip: A/C is horrible from the elevators up...rooms warm too
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  • Stayed July 2013, traveled with family
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Thank TeeTee1101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobvone49, General Manager at Ramada Virginia Beach Oceanfront, responded to this review, August 1, 2013
Thank you for taking the time to submit your review, I sincerely apologize for the discomfort your aunt experienced regarding the sheeting chemical reaction, that is a most unusual circumstance. The corridors are a definite challenge and again I apologize for that condition. It is only through such constructive criticism that we can adjust our operations to provide the level of quality you have come to expect from Ramada. Regards, Bob von Esmarch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Virginia Beach Oceanfront

Property: Ramada Virginia Beach Oceanfront
Address: 615 Atlantic Avenue, Virginia Beach, VA 23451-3523
Phone Number:
Location: United States > Virginia > Virginia Beach
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#24 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Virginia Beach Oceanfront 3*
Number of rooms: 167
Official Description (provided by the hotel):
Virginia Beach's hotel with the best view, come experience the calming ocean waters and cooling breezes of the Summer season at this seaside escape. Nationally ranked as the #1 Ramada in North America and now with brand new oceanfront rooms, we’re even better than before. Fully renovated with comfortable and contemporary accommodations, see why the Ramada is the best destination to experience seaside living in Virginia Beach. ... more   less 
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Also Known As:
Ramada On The Beach Hotel Virginia Beach
Ramada Hotel Virginia Beach
Ramada Virginia Beach
Virginia Beach Ramada

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