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“POOR”

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Ramada Virginia Beach Oceanfront
Ranked #37 of 109 Hotels in Virginia Beach
CATONSVILLE
1 review
“POOR”
Reviewed August 23, 2012

The service was very poor. The experience was way below average. I honestly cannot think of any good thing to say about my stay here. I would highly recommend the hotel where I stayed after leaving your hotel.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel Group

Helpful?
Thank Alicia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobvone49, General Manager at Ramada Virginia Beach Oceanfront, responded to this review, August 24, 2012
Dear Guest,
Thank you for taking the time to leave a comment about our hotel!
I am sorry to hear we have failed in delivering a truly satisfactory stay and I would like to deeply apologize for the inconvenience you have experienced.
We remain available should you wish to share any additional feedback with us, and hope to see you again upon your next journey to show you we can do much better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,058 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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STAFFORD
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 23, 2012

The hotel was very nice although the elevator was out several times throughout our stay. We did notice the stairwell that would let you out to the street level did smell of urine so I don't think it was cleaned very often.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel Group

Helpful?
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobvone49, General Manager at Ramada Virginia Beach Oceanfront, responded to this review, August 24, 2012
Dear Guest,
Thank you for taking the time to leave a comment about our hotel.
I have read your review and would like to thank you for your kind words regarding the hotel.
I sincerely apologize for the experience you had while using our staircase. I have forwarded your comments to the Director of Housekeeping and I will make sure the stair case is properly taken care of.
Thank you for choosing us on this visit, and I hope to welcome you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CANTON
1 review
Reviewed August 23, 2012

Our stay and the service was excellent! This is a great location with live music at night (which we really enjoyed). Housekeeping was excellent every day and beach area very clean and nice! The customer service here is great, if I called to ask if they knew of a good restaurant that had a specific type of food that could be delivered they would connect us directly to the restaurant. Bed was so comfortable I slept great every night. Very pleased!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel Group

Helpful?
Thank CYNTHIA M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STAFFORD
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 23, 2012

When turning in for the first night of our stay we turned off the light and by the television light immediately saw a huge roach crawl across the ceiling. My son lept out of bed out of fear and I swatted the roach with a Virginia Beach guide. We expected atleast a small kitchenette and a coffee pot for paying $300 per night but had to call the front desk just to get a coffee pot. The restaurant band was so loud that we could not get to sleep until midnight the first night - we had dinner in the restaurant before turning in but had to leave early because the band's base was so loud it vibrated the restaurant and made it uncomfortable sitting in the restaurant.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel Group

Helpful?
1 Thank S J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobvone49, General Manager at Ramada Virginia Beach Oceanfront, responded to this review, August 24, 2012
Dear Guest,
Thank you for taking the time to leave a comment about our hotel!
I am sorry to hear you were disappointed with your stay. We have a private company that inspects our property for insects on a regular basis.
Although, the entertainment along Atlantic Avenue is provided by the City of Virginia Beach for the tourists, we do take your comments seriously and will follow up with them.
We remain available should you wish to share any additional feedback with us, and hope to see you again upon your next journey to show you we can do much better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PLAINFIELD
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed August 23, 2012

We went back to Va Beach to finish our honeymoon that was cut short last year. There was a huge black hose that was exposed in the sand right in front of our room which was not too romantic. Not sure if it was for drainage or not. Ultimately if was covered by a dozer. The bathroom was so tiny you could not get out of the shower with the door open, and you needed it open because there was no vent fan. The sink basin was also in the bathroom, which with the steam from the shower was very hard to dry your hair, put on make up or anything else. Could not have two people in there at the same time. We did have to call down one time to have our room made up. We had left for the day and when we returned in the late afternoon, no one had been in to clean the room. We also had to go next door to use their internet service because we could not seem to get online. If you want to be where most of the 'action' is, do not stay here. Meaning street vendors, shops, etc. We had to take a bus everywhere we went. However, there were two very nice restaurants that we enjoyed that were right next door and across the street. Also, a nice place for breakfast and pizza close by. We came to enjoy the bus rides, meeting the drivers and being able to see a lot of the boardwalk.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel Group

Helpful?
Thank Joedy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobvone49, General Manager at Ramada Virginia Beach Oceanfront, responded to this review, August 24, 2012
Dear Guest,
Thank you for taking the time to leave a review of our hotel.
I am sorry to learn that you were disappointed with your recent stay at the hotel. Clearly we were not performing to our usual standards, and for that I sincerely apologize. Your comments about the condition of the bathroom were taken into consideration and will be a matter of discussion in our Department Heads meeting. I would like to let you know that I will discuss your feedback in detail with our staff members and the issues you have expressed will be addressed.
We hope you will provide us with another opportunity to welcome you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MIDLOTHIAN
1 review
Reviewed August 23, 2012

Front desk staff very nice. Great location. Parking ok - valet only would not have been my choice.
Our biggest disappointment was were not told when we made the reservation that the room did NOT have microwave or refrigerator!!!! And when we arrived and ask about them we were told it was an addtional $10 per day per item charge.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel Group

Helpful?
Thank Rosa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OLEAN
1 review
Reviewed August 23, 2012

We wanted to spend a little bit more for a nice hotel. Were we wrong
Bathroom is very small, no refrigerator, cable was fuzzy, TV was small
And the only thing that made the stay on the rainy week was the bed was
Comfortable

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel Group

Helpful?
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Virginia Beach Oceanfront

Property: Ramada Virginia Beach Oceanfront
Address: 615 Atlantic Avenue, Virginia Beach, VA 23451-3523
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#27 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Virginia Beach Oceanfront 3*
Number of rooms: 167
Official Description (provided by the hotel):
Virginia Beach's hotel with the best view, come experience the calming ocean waters and cooling breezes of the Summer season at this seaside escape. Nationally ranked as the #1 Ramada in North America and now with brand new oceanfront rooms, we’re even better than before. Fully renovated with comfortable and contemporary accommodations, see why the Ramada is the best destination to experience seaside living in Virginia Beach. ... more   less 
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Also Known As:
Ramada On The Beach Hotel Virginia Beach
Ramada Hotel Virginia Beach
Ramada Virginia Beach
Virginia Beach Ramada

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