We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendly Staff and Clean Rooms”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Crowne Plaza Hotel Virginia Beach -Town Center
Ranked #59 of 109 Hotels in Virginia Beach
Reviewed June 30, 2014

Enjoyed our recent stay at the Crowne Plaza. Staff was very helpful and friendly. Rooms were clean and so was lobby and pool area. Convenient location -- not close to beach, but close to shops, restaurants and Mt. Trashmore park. Beach was about a 10-15 min. drive.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Renee Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (287)
There are newer reviews for Crowne Plaza Hotel Virginia Beach -Town Center
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

123 - 129 of 287 reviews

Reviewed June 21, 2014 via mobile

Beautiful hotel. Wonderful staff. Clean. We came in late and The bar tender kindly stayed open past closing time for us. He was friendly and funny! Comfortable beds. The shower had intense water pressure! We didn't eat at the restaurant - but the option was there.

Stayed: June 2014, traveled as a couple
1  Thank Ryda086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this reviewResponded June 23, 2014

Thank You for your comments. We look forward to serving you again

Mark Smith GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

A few of us decided to stay at the Crowne Plaza in Va. Beach during a girl’s weekend trip. We arrived on a Thursday afternoon and planned to leave on Sunday. The front desk staff was pleasant and answered all of our questions. We were checked in fairly quickly. The elevators are pretty close to the front desk, and the unloading area is covered. Our room was on the 5th floor, and it had a view of a summer carnival. The rooms were very clean, as well as the bathroom. The bathtub was a little rough on the bottom, from a previous mat that must have been glued. The beds were comfortable and the pillows were nice (since I left mine at home) but didn't need mine after all. The room felt kind of small for 3 female adults and lots of luggage. Parking lot area is nice, but could use some extra lighting. The hotel offers a shuttle service between 5 pm and 10 pm. You just call when you are ready to be picked up. He showed us around the Central Park area, showing us the different food options. Carlos the shuttle driver was very nice and very professional. It was nice having him just a phone call away to pick us up when we were ready!


On Friday we were going to concert and the front desk called our cab, and they arrived on time. The cab driver was even nice enough to come back to get us after the concert. Our room was cleaned earlier in the day while we were at the beach, and it looked as if we had just arrived. The only thing, they will not touch your belongings if they are on the bed, so your bed will not get made. Which I completely understand, and the staff were nice enough to leave a note explaining the situation.

We did venture to the pool area which was nice and cozy. The water was freezing, and it was the beginning of June. I felt that the pool water did look discolored, by my friends were assuring me it was the chemicals. The fitness room was excellent and the equipment operated without any issues. The hotel does have two Sauna's one in the female locker room, and one in the men's. We did hang out in the Sauna for a few minutes, and it did heat up fairly fast. The locker room itself did have a horrible sewer smell. There is a small laundry room that is available for guests but we didn't use this. There was a bar and a restaurant located in the lobby, but we didn't visit either one. There is a patio area located behind the pool area, with chairs and tables. This was nice area to sit and relax during the late hours. Could use a little more lighting in the area. There is a lounging area inside as well, and the chairs are comfortable.

I will say that we were surprised to have an extra $60.00 fee that was applied to our credit card after we checked in. This was for the third person that was with us. When we booked the hotel, we were not aware, but it must have been located in the small print!!

I would stay at the Crowne Plaza again if I needed to. Only downfall to the hotel, it's so far away from the actual beach. If you don't mind the drive, having to pay for parking each time you visit the beach, then I would strongly recommend this hotel.

Room Tip: Stay in room thats away from 264, or the motorcycles and loud cars will drive you crazy!!
  • Stayed: June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Smashan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2014 via mobile

I had a conference in Virginia Beach so I brought my wife along and we stayed at the Crown Plaza. We had a great stay! We were on the 8th floor which is set up as a quiet floor. We had an awesome room, very clean and modern, and the amenities were great. There is complimentary coffee in the foyer by the elevators every morning so you don't have to ride the elevator down and don't want to brew your own in the room. The free breakfast in the hotel restaurant is really nice. We didn't use the pool or exercise room but they looked great too. If your spending the night in the Virginia Beach area, treat yourself to the Crown Plaza!

Stayed: May 2014, traveled on business
3  Thank Romadfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2014

This hotel is nice. Customer service is good. This hotel has been updated but not as nice as most Crown Plazas I have stayed at. I don't think this hotel was worth paying 35K in my IHG points for the night possibly 15 to 20K at the most but definitely 35K was way too much.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lauraleeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014 via mobile

This was my first stay @ a Crowne Plaza. I generally book @the Va Beach Westin, but they were sold out. Had a slight issue checking-in, but the front office manager, Kate Little, bent over backwards to accommodate me. Will definitely be back.

Stayed: April 2014, traveled as a couple
1  Thank Bbr256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this reviewResponded April 25, 2014

Thank You for your nice comments especially mentioning our staff by name.

Mark Smith GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2014

I was in Va Beach to see my son who was about to leave on Deployment. His home had a fire 4 days after christmas 2013 and i needed a place to stay so i could see him. I am very glad i did! The room was beautiful, the bed comfy. The staff were AAAAA awesome! I did have an issue with the room and had to be transferred to another room at 5am in the morning. The gentleman at the front desk was very kind and didnt treat me like i was crazy when i told him i had "unseen" company in the room that made noises in the room all nite and startled me awake by sitting on the corner of the bed with jarring force at 4:44am. I wasnt scared but annoyed and knew i needed to move out of that room,. i would definitley stay there again just not in that particular room. Housekeeping confirmed that there was indeed something of a paranormal nature at the hotel as did front desk staff confirm that others have had similar experiences. Despite being put out by a resident ghost, this hotel is so very nice and not to be passed up..

Room Tip: room 805 is haunted. If your a ghost hunter, this is the room for you! The 8th floor is quieter with...
  • Stayed: January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank WildAngel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this reviewResponded April 25, 2014

Thank You for your positive review of our Hotel. Please feel free next time visiting to ask for lower rooms or our west side ,both is relatively free of any highway noise.

Mark Smith GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Virginia Beach hotels
2.9 mi away
Holiday Inn Virginia Beach - Norfolk
Holiday Inn Virginia Beach - Nor...
#30 of 109 in Virginia Beach
431 reviews
0.0 mi away
Candlewood Suites Virginia Beach / Norfolk
Candlewood Suites Virginia Beach...
#45 of 109 in Virginia Beach
207 reviews
0.6 mi away
Westin Virginia Beach Town Center
Westin Virginia Beach Town Cente...
#34 of 109 in Virginia Beach
681 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Hilton Garden Inn Virginia Beach Town Center
7.7 mi away
DoubleTree by Hilton Hotel Virginia Beach
DoubleTree by Hilton Hotel Virgi...
#11 of 109 in Virginia Beach
1,350 reviews
4.7 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#40 of 109 in Virginia Beach
167 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Hotel Virginia Beach -Town Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Virginia Beach -Town Center

Address: 4453 Bonney Rd, Virginia Beach, VA 23462-3815
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Virginia Beach
Price Range: $101 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Virginia Beach -Town Center 3.5*
Number of rooms: 149
Official Description (provided by the hotel):
The Crowne Plaza Hotel Virginia Beach is located in the heart of the Town Center Business District, allowing corporate and leisure travelers easy access to Va. Beach, Norfolk and Chesapeake. We are just minutes from restaurants, shopping, attractions, military bases and the beach (8 miles) with convenient access to Interstates 264 and 64. The Crowne Plaza is within easy reach of Historic Jamestown and Colonial Williamsburg. The hotel offers 12,000 feet of flexible meeting and banquet space. Each guest room offers free wireless high speed Internet voice mail, coffee makers, make up mirrors, the Crowne Plaza Sleep Advantage Program which includes upgraded bedding, sleep amenities and more. Tines Restaurant & Aqua Bar features a wide range of food and beverage with, free wireless high speed Internet and wired high speed connections in the lobby. Additional amenities include an indoor pool, saunas, free business center with HSIA, 24 hour fitness center , gift shop and FREE shutle nightly to and from the Town Center entertainment area. Attractions: the Va. Science Museum, Verizon Amphitheater, and the Va. Sportsplex. The nearby Town Center features restaurants such as the Cheesecake factory, PF Chang, Ruth's Chris, Max & Erma s, and many more. Companies: Northrop Grumman, Lockheed Martin, Keane Inc., BB&T, SAIC, Amsec, Best Buy, Circuit City, Ford, EDS, and Ecolochem. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Priceline, Hotels.com, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel Virginia Beach -Town Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Hotel Virginia Beach -Town Virginia Beach
Crowne Plaza Virginia Beach
Virginia Beach Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing