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Crowne Plaza Hotel Virginia Beach -Town Center
Ranked #57 of 109 Hotels in Virginia Beach
Orlando, Florida
Level 4 Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Ok hotel”
Reviewed November 27, 2011

The hotel overall is nice and very clean. The room is small but doable.

There was only 2 drawers and we were 4 people so we had to try to make everything fit. I am very glad I brought extra hangers with us otherwise I would haven't have had any place for all our of clothes.

The bathroom is tiny. So small that if you put down the rug for the shower and you open the door, it moves the rug. It was mostly clean though with the exception of the air vent, that had a TON of dust on it. There is no exhaust fan so you have to wait for the bathroom to air out on its own.

The mattresses weren't horrible but weren't that great. Every hotel I've been to the bed was supported by a large frame. One bed wasn't supported at all so when we sat at the end of the bed, the part by the head board tipped up. Not very safe at all.

This hotel has an indoor pool which I thought would be great for the kids to use however it has WAY TOO MUCH chlorine in it. So much so that our eyes were burning just sitting there for the 45 mintues they were in and my son's eyes were blood shot for almost 48 hours after using the pool. We only stayed here to use the pool and we were only able to use it that 45 minutes.

So it's a nice hotel but next time we go back we won't be staying there. It wasn't worth it for us due to the pool being so unusable. We'll just stay at a regular hotel w/o a pool and save the extra $$.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank BandLM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review, November 28, 2011
Thank You for your response , Comments from our valued customers like yourself only makes us better. Please be assured your comments are being reviewed and considered for any operational corrections needed.. It is our policy that the pool chemicals are balanced every two hrs. I am sorry that for some reason that the chlorine level bothered you.
Thank You for your response
Feel me free to Contact me directly the next time in the area
Thank You Mark Smith /General Manager CHA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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287 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
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English first
Alexandria, VA
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 17, 2011

Upon my arrival the front desk clerk was really nice and welcoming. Very quick and painless chick in. My room was a corner on the first floor and upon my arrival it was really cold. Ac was on cold full blast; it's 40 outside. The top bed sheet had what appeared to be a small amount of food crumbs, but they looked clean. Went for a dip in the pool and a soak in the hot tub. Hot tub closed:( pool nice warm and clean but the atrium is freezing cold. Hotel is right on the highway and near the town center. Decent place for a decent rate. Wish the hot tub worked its partly why I chose the place. Oh well.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mastro82mp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 17, 2011

There are no words to describe our wonderful stay at the hotel. The front desk staff and the staff at the hotel were hospitable and wanting to make sure that our experience was wonderful. The shuttle service was terrific in order to get to the Towne Center. The Ballrooms are spacious to have events such as meetings and social events. We held our pre-wedding and our reception at the Crowne and couldn't have been more pleased with the level of care and consideration the Hotel gave us. Our guests were extremely pleased with their stay. Breakfast items and the lunch menu were terrific as our guests raved that it was nice to be able to have such great options at the hotel. It was a terrific experience for our family, friends, and all our guests. If you are looking for a great stay, this hotel is definitely recommended, hands down.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arti K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradenton, Florida
Level 5 Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 19, 2011

Nicely, centrally located hotel...Staff seemed to really try to accomodate..always friendly and helpful. Had a double room which was ok, but no armchair by the window to relax in even though there is one in all the pictures. When I ask, they said none of the doubles had one, yet other folks have posted pictures with a chair in the room....and their own pictures show one in the room....it made it very uncomfortable for two people and only one "desk" chair to sit in. A/C worked well but was loud. Housekeeper was a very nice lady. Nice TV's and appreciated the free wi-fi....

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank JimSAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 10, 2011

I'm currently staying here 10-Oct to 16-Oct 2011 and must say that the hotel is very nice and my check-in was very pleasurable. The rooms have been updated and I'm looking forward to my stay in Virginia Beach for business. Definitely a great choice to stay and the price is excellent. C J. Byers

Room Tip: Ask for a King if available on the 7th or 8th floor.
See more room tips
  • Stayed October 2011, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank byerscj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
1 review
Reviewed September 30, 2011

My wife and I had our wedding reception at this hotel and had our guests stay here the night before. The staff was fabulous in terms of accomodating all needs and requests that came up. In addition, it looks like there have been quite a few remodeling upgrades made in the past year and this gave the hotel a fresh feel to it. The rooms seemed pretty spacious and the amenities were more than plentiful. Once again, the willingness of the staff and customer service provided was the biggest selling item that lets me know I will come back and stay again at this hotel!

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vishal J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 28, 2011

It's a nice big hotel, with a large indoor pool, free wifi, but NO breakfast. Breakfast can be bought at a nominal price. Room was ok, looked a little dated along with the place, but the place had a big hotel feel and a very generous lobby. Room was clean which is most important and it's pretty central to everything although far from the beach if that's what you want.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ricshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review, September 30, 2011
Thank you you for comments, The Hotel has new flat screen tvs in everyroom, while our sleep advantage package is the i a brand standard . More recently our bathrooms were update to include Marble surrounds. However your in put is appreciated .

Thank You
mark Smith Gm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Virginia Beach -Town Center

Property: Crowne Plaza Hotel Virginia Beach -Town Center
Address: 4453 Bonney Rd, Virginia Beach, VA 23462-3815
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Virginia Beach -Town Center 3.5*
Number of rooms: 149
Official Description (provided by the hotel):
The Crowne Plaza Hotel Virginia Beach is located in the heart of the Town Center Business District, allowing corporate and leisure travelers easy access to Va. Beach, Norfolk and Chesapeake. We are just minutes from restaurants, shopping, attractions, military bases and the beach (8 miles) with convenient access to Interstates 264 and 64. The Crowne Plaza is within easy reach of Historic Jamestown and Colonial Williamsburg. The hotel offers 12,000 feet of flexible meeting and banquet space. Each guest room offers free wireless high speed Internet voice mail, coffee makers, make up mirrors, the Crowne Plaza Sleep Advantage Program which includes upgraded bedding, sleep amenities and more. Tines Restaurant & Aqua Bar features a wide range of food and beverage with, free wireless high speed Internet and wired high speed connections in the lobby. Additional amenities include an indoor pool, saunas, free business center with HSIA, 24 hour fitness center , gift shop and FREE shutle nightly to and from the Town Center entertainment area. Attractions: the Va. Science Museum, Verizon Amphitheater, and the Va. Sportsplex. The nearby Town Center features restaurants such as the Cheesecake factory, PF Chang, Ruth's Chris, Max & Erma s, and many more. Companies: Northrop Grumman, Lockheed Martin, Keane Inc., BB&T, SAIC, Amsec, Best Buy, Circuit City, Ford, EDS, and Ecolochem. ... more   less 
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Also Known As:
Crowne Plaza Hotel Virginia Beach -Town Virginia Beach
Crowne Plaza Virginia Beach
Virginia Beach Crowne Plaza

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