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Best Western Plus Sandcastle Beachfront Hotel
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Savings alert! 20% below average rates

The price you found is 20% lower than this hotel's average rate of $124/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of $346/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (2,674)
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125
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1,410
757
291
125
91
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All reviewsfishing pierfront deskkiddie poolconvenience storeamusement parkfree breakfastparking garageocean viewfamily vacationhot tubwonderful stayrooms were very cleanoceanfront roomoff seasoncleaning staffbettybalcony
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2,258 - 2,263 of 2,674 reviews
Reviewed August 14, 2013

Great location right on the ocean in Virginia Beach, great breakfast buffet was included, easy parking, very hip/modern lobby and rooms, an outstanding stay. Loved the beach sunrise. Very convenient to nearby restaurants, Ben & Jerry's, all within walking distance.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank Frank W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

Hotel was in great location, never had food taken from my room not 1 day but 2. We left to go on Beach to return to some of the items we brought to room gone on 2 seperate days, so if we had doubt after the 2nd day we knew it was real and true. Think i may go back to Marriott and the rate was high as well as charging 14% tax that was not explained to me in the beginning

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank DeborahB374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie T, Guest Services at Best Western Plus Sandcastle Beachfront Hotel, responded to this reviewResponded August 14, 2013

I apologize for the difficulties that you encountered during your stay. We are actively investigating this issue and hope that the compensation given for your missing food items was to your satisfaction. It is our sincerest hope that this incident does not keep you from returning in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

Premium accommodations and service. Beautiful view, right on the beach. Within walking distance of most attractions. On site stores and rentals. Very helpful staff. Two onsite restaurants with excellent food and great drink values.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank Teresa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie T, Guest Services at Best Western Plus Sandcastle Beachfront Hotel, responded to this reviewResponded August 14, 2013

We appreciate your wonderful review! Our staff takes great pride in offering exceptional customer service to each and every one of our guests. Our on-site amenities are focused on giving our guests easy access to items they may need during their stay. We are glad that you enjoyed your stay and look forward to seeing you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2013

Building has 9 floors. Rooms are clean and the staff is very accomodating. Beds were comfortable although the pillows were a little soft. Free breakfast is a buffet and offered a lot. Only problem I had was that the bathroom door opened right onto the sink. We had a few "bumping" incidents. You have to coordinate opening the door with whoever is using the sink. Parking facility offers covered parking and 1 open floor. Overall, I would stay there again.

Room Tip: Most all of the rooms are ocean front. There are 2 rooms on each floor that are ocean view and are very small...I would not recommend those. I saw them while the door was open for cleaning.
  • Stayed: August 2013, traveled with family
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Thank CherylW405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

Large room, great decor, CLEAN room, fabulous staff! The room was larger than another chain we had just stayed at for a week. The breakfast was an added bonus - full unlimited buffet! The oceanfront view was a must and this hotel deliverd. Will definitely stay here again.

  • Stayed: August 2013, traveled with family
    • Value
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Review collected in partnership with Best Western
1  Thank Maria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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