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“Clean, comfortable, modern, great value!” 5 of 5 bubbles
Review of BEST WESTERN PLUS Sandcastle Beachfront Hotel

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
Ranked #5 of 109 Hotels in Virginia Beach
Certificate of Excellence
Saint James, New York, United States
1 review
“Clean, comfortable, modern, great value!”
5 of 5 bubbles Reviewed July 22, 2013

We were extremely happy with our stay. 4 of us, 2 adults and 2 children (Ages 7 & 4) really have 0 complaints. The room was spacious and very modern, everything worked great, they even had little extras like a body wash and shampoo dispenser in the shower and seemed to use fabric softener on the towels as they were soft and smelled nice. The beds and pillows were comfortable and air conditioning worked amazingly well. On top of the great room and amazing view you get a really good, buffet style breakfast included at the attached restaurant that was really very good and included hot & cold food, coffee and juices so you really can't beat this place! All in all an A rating and HIGHLY recommended. We will DEF stay here again. Great value especially with the MILITARY DISCOUNT! Thank you Best Western Plus Sandcastle!!!

Room Tip: Book on their website direct for the best rate. Military discounts too!
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  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Justin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,719 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (269)
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English first
Winston-Salem, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 22, 2013

I highly recommend Best Western Plus Sand Castle. The staff are outstanding and caring. The free breakfast was hot, good and much more than I expected. Had a problem with an outlet in the bathroom, but it was repaired almost immediately after I reported it. The front desk staff were friendly and helpful on ALL shifts. The restaurant staff was very friendly and made me feel at home.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Lamaretta S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savina E, Guest Relations Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review, July 26, 2013
Thank you for your lovely review it is always good to hear that we met the expectation of our guest.
Can’t wait to see you again next time you are in town.

Thank you,
Savina E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Qc
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 22, 2013

We stayed at this hotel for a week and we loved it. It started with a smile at the front desk (thanks Meagan) and continued all the while we were there by all hotel personnel. The breakfast buffet is tasty and plentiful and the hotel restaurant Ammos was great. The view from the 6th floor is incredible, near the fishing pier. Rooms are super clean. When I go back to VA Beach, it will be at this hotel. Good job.

Room Tip: We had a room on the 6th floor and the view of the beach was incredible!
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Speed_O_Light
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savina E, Guest Relations Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review, July 26, 2013
Thank you for your lovely review it is always good to hear that we met the expectation of our guest.
Can’t wait to see you again next time you are in town.

Thank you,
Savina E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porter Corners, New York, United States
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 21, 2013

Stayed here with husband and kids. Extremely friendly front desk staff and even went out of their way to help you and always with a smile on their face! Great customer service ! Rooms were clean with mini-fridge and microwave. Quiet at night which made for a good nights sleep after being out all day. Breakfast buffet was well stocked but would have liked a variety instead of the same thing every day, but that is my own personal preference. Would definitely stay here again.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beth E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savina E, Guest Relations Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review, July 26, 2013
Thank you for your lovely review it is always good to hear that we met the expectation of our guest.
However the breakfast buffet menu I will bring it up to the General Manager of the restaurant.
These reviews are a great tool that we use to see what our guest fells toward their stay and what we can do to improve for our future guest as well as our repeat guest.
Can’t wait to see you again next time you are in town.

Thank you,
Savina E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed July 20, 2013

The staff was very friendly and went out of their way to greet us. The cleaning staff was incredible. There is a station for coffee, tea and juices available all day and night. Going down stairs for breakfast each morning was not only convenient but very good. However, we went to the restaurant at night for dinner and there is not much on the menu. We had the buffet, very expensive and not much there to eat plus the waiter gave himself a 20% tip which he certainly didn't deserve.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savina E, Guest Relations Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review, July 26, 2013
Thank you for your lovely review it is always good to hear that we met the expectation of our guest.
However the breakfast buffet menu I will bring it up to the General Manager of the restaurant.
These reviews are a great tool that we use to see what our guest fells toward their stay and what we can do to improve for our future guest as well as our repeat guest.
Can’t wait to see you again next time you are in town.

Thank you,
Savina E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cortland, United States
1 review
5 of 5 bubbles Reviewed July 15, 2013

Clean, comfortable room, on the beach, friendly and knowledgeable staff, excellent breakfast, plenty of towels, shampoo and body soap dispensers in the shower, lots of flat space and storage, nice table and chairs, nice balcony with chairs. Beds were most excellent and comfortable, with plenty of pillows, and a good size TV!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savina E, Guest Relations Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review, July 26, 2013
Thank you for your lovely review it is always good to hear that we met the expectation of our guest.
Can’t wait to see you again next time you are in town.

Thank you,
Savina E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 8, 2013

Our ocean view room was nice, comfortable, and we loved the close access to the beach. Room was small but very updated and clean. Great buffet breakfast at the restaurant. We found this to be the best value right on the beach for our family.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Property: BEST WESTERN PLUS Sandcastle Beachfront Hotel
Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel

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