I have a family of 5 two adults three small children, I'm driving away from this nasty place as I write this! The hotel was disgusting! Bathroom has mildew all over, beds are nasty with no fitted sheets! Seriously there's millions of people that have done who knows what in them beds and your gonna tell me they don't have proper sheets? That's plain out Disgusting. Not to mention, the parking is ridiculous my brand new explorer was hit by someone who wasn't even a guest shouldn't have even been in the parking garage which holds maybe 12 cars yes little cars that is. So that goes to show their so called security SUCKS! They didn't do anything allowed the woman to leave the scene of an accident I had to ask them to call the police after one of their workers witnessed it! Thank god I walked down in the middle of her hitting my car or I wouldn't even have known what happened! That's not even the main problem I had a babysitter w my kids while my husband and I went out for a walk without any warning they had police beating on the door not even identified as police because someone was smoking supposedly on our floor which clearly wasn't from my room that had my three small kid in, my teenage babysitter was told by me not to open the door to Anyone! So when I got back shortly after all of the kids along with the babysitter were beyond scared crying hysterically! When I went down to the office to speak my mind about what happened(there is no lobby) the security guard lied straight to my face and said he was there and then an hour later I find out he wasn't there a different security guard was. Said they smelled an odor and were going room to room seeing where it was coming from. The staff never called the room or identified themselves when trying to enter the room. The staff did nothing! This was the worst place I have ever stayed in my life. They don't even give you bedding for their "pull out couch" not to mention they were supposedly renovating gettin new couches, ha! New? try old stuff from a nasty motel, stains all over it along with the carpet. When checking out I asked others that were having problems if the police beat on their door like they did mine? Because according to staff they did, so I went door to door asking if it was true seeings he had already lied to me, come to find out they didnt! I offered for security and staff to come check my room search all my stuff. Because my husband nor i smoke, my son actually had severe asthma and couldn't even be in a room that someone was smoking in, which brings me to another issue the non smoking hotel they say they are has ash tray on every floor so people smoke right in the hallways! Instead they were too busy dealing with about 5 other unsatisfied guests. The elevator was a joke they have 11 floors and had the 11 th floor locked out so we had to ask if we could get to our floor somehow w all of our luggage? Seriously? Then the staff was locking it out constantly to bring in their couches that were supposedly new (maybe new to them but probably garbaged picked from a motel that was shut down) that are sitting in the parking garage (no joke) freaking disgusting!! There was one worker there that was nice and helpful the gentleman that got the license plate number of the lady that hit my truck that's about the only positive thing I could say about this place. And before I end I see I forgot to mention another nasty aspect the pool that maybe holds 12 people maybe! Was disgusting! Wouldn't even let my kids go in it! I also wrote them up on the better business bureau. And will be contacting my lawyer about discrimination! And am calling their corporate as soon as I can get out of this place. The staff did nothing to make this any better didn't give me any compensation for the horrible vacation they made us have! The hotel is right next to some type of concert set up that plays loud music at all hours into the night and will echo throughout the rooms kept my kids up all night every night not to mention the whistling from the wind blowing through the bottoms of the doors which have no seals on them. Really don't have anything positive about this place. Pay a little extra and stay somewhere else!
- Official Description (provided by the hotel):
- Spacious Comfort Right on the Beach! This Virginia Beach, boutique hotel offers you and your family uncomplicated and uncompromised comfort and warm hospitality at a truly great value. Located at the very heart of the 3-mile long boardwalk, this all suite, all oceanfront property provides space and amenities at an unbeatable location. The Dolphin Inn is the perfect place to experience your special Virginia Beach vacation. ... more less
- Reservation Options:
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- Also Known As:
- Dolphin Hotel Virginia Beach
- Dolphin Virginia Beach
- Dolphin Inn Virginia Beach Va