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“Best Value for Beach Vacation” 5 of 5 bubbles
Review of The Founders Inn and Spa

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The Founders Inn and Spa
Ranked #11 of 109 Hotels in Virginia Beach
Certificate of Excellence
Arlington, Virginia
1 review
“Best Value for Beach Vacation”
5 of 5 bubbles Reviewed August 23, 2011

We absolutely loved our stay at the Founder's Inn, and if you are considering a vacation at the beach in Virginia Beach, here are some reasons why you should stay there. The hotel provides a very upscale experience for less than the price of the hotels on the beach. If you go with the high rise beach hotels, you will pay $50-$100 more a night for a smaller room, more crowded pool, and the noise of traffic. The Founder's Inn is a 15-20 minute drive to the beach and all day parking is $7 a day on 19th and Pacific. ($10 other lots). Or take the free hotel shuttle!

Our room was really lovely, with nice furnishings, comfortable beds, plenty of quality linens, extra pillows in the closet, a second sink outside the bathroom, and a 46" flat screen high def TV. The grounds are beautifully landscaped with English style gardens. There's a nice man-made lake and walking paths and you are on the grounds of Regent University set back from any road noise. It was quiet! Free chocolate chip cookies still warm from the oven and milk served at 7 p.m. in the spacious lobby furnished with upscale colonial chairs and paintings the Founding Fathers on the wall.

I've saved the best for last. This place is a day spa, so you can treat yourself to massages and other spa treatments (for an extra fee). However, of course the upscale spa changing rooms and showers are available for free use of the hotel guests, along with an indoor pool, whirlpool, and the best outdoor pool I have ever seen other than one I stayed at on the Red Sea in Jordan a couple of years ago. The pools were amazingly uncrowded. The water was crystal clear in the outdoor pool which is large. The indoor pool is smaller, but the water was also clean. Only downside is that the whirlpool is smallish, but it was hot and the bubbles worked. Oh, and the hotel has added a cool waterslide. It is of a compact corkscrew design, and by the time I reached the bottom of the slide, I was really flying.

We loved the relaxed spa vibe and pools so much that my kids and I spent one day at the hotel instead of going to the beach on our three-day trip, and after the beach it was great to relax poolside, chill some wine in our room, and settle down to watch high def TV at night, then brew coffee in our room in the morning. We had a buffet breakfast once at the hotel--made to order omlettes. And if you don't want to spend $12 on the buffet (kids half price), there's a great muffin shop in the hotel as an alternative.

Finally, our housekeeper was very friendly who greeted us with a smile and good morning when we saw her working in the hall. I stay at Marriotts and Hiltons on the road all the time, and the Founder's Inn is business-class, family friendly.

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Prattman2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoundersInn, General Manager at The Founders Inn and Spa, responded to this review, August 30, 2011
I am extremely pleased to hear that you and your family had a great stay with us this summer. Thank you, thank you, thank you for taking the time to highlight on Trip Advisor the many features and amenities our hotel has to offer to our guests such as: a beach shuttle, the Colonial interior design and architecture, English gardens, the flatscreen TVs, complimentary cookies/milk, indoor/outdoor pool, our Flowering Almond Spa as well as our friendly housekeeping staff. Our staff works very hard to provide you with the best quality of service and an overall excellent experience.

We are truly grateful for your business and hope that you will visit us again in the near future!
Otto Svensson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,052 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Virginia Beach, Virginia
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 bubbles Reviewed August 22, 2011

Prepare to be robbed if you think that the published room rate includes advertised 'complimentary' parking and internet. Although the hotel boasts having complimentary parking and internet, it adds a mandatory fee at check-out to the incidentals equal to $11 per night to cover parking, internet, water, and fitness center. The GM was not concerned that there was a water leak from the roof down to the 1st floor that ran down interior walls to pool outside the room. However, they were nice enough to wet/dry vac up this mess before 8 a.m. On the plus side, the pool was family friendly (with a cute small water slide) and the on-site restaurant served very high quality food at a reasonable price. Expect a 20-30 minute drive to near-by beaches in Virginia Beach. Don't bother complaining at check-out - the staff has canned answers to justify all of its oddities.

Room Tip: Ask if the room has experienced recent water damage.
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  • Stayed August 2011, traveled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank Mom2ABC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoundersInn, General Manager at The Founders Inn and Spa, responded to this review, August 23, 2011
Thank you for taking the time to provide your feedback. I’m glad that you enjoyed the food and beverage outlets and our outdoor pool. Regarding our mandatory fee: as of May 1, 2011, all guests are required to pay the ‘Resort Fee’ or 'Facility Fee'- a customary expense in most resorts in the United States. This fee is posted on our website (under Terms and Conditions), explained by our reservations staff and also explained at check-in (which the guest initials in agreement.) This $11 fee includes: Wi-Fi, fitness center access, business center access, parking, local calls, newspaper (Monday-Friday), beach shuttle and in-room water. Please note most hotels charge a-la-carte for these items ranging between $10-$15 per item for 24 hours at a time. I sincerely apologize that you felt robbed; that is not our intention. Please feel free to contact us with any more comments or questions.

Thank you for your feedback. Otto Svensson, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed August 22, 2011

Grounds are nice and well kept. Great pool and slide that kids loved. Rooms were generally well appointed. Service was the problem. I checked in at night and the front desk lady basically handed us our key and said good luck. She did not explain a thing i.e where the pool was, where to park, spa and other services. The following day we went to Busch Gardens came back after 10 hrs to the room with no maid service. I called the front desk I believe I spoke to the same front desk person and asked why the room was not done, and her response was "well it should have been." With some adjustments in service this could be a fine place to stay.

  • Stayed August 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank jss755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoundersInn, General Manager at The Founders Inn and Spa, responded to this review, August 23, 2011
Thank you so much for your review of The Founders Inn & Spa. I must, however, profusely apologize for the lack of service you experienced from our front desk and assure you that this was a rare circumstance. I am looking into it with our front office manager to determine what may have occurred and want to again apologize. I feel better, however, knowing that you were pleased with the other aspects of your visit and hope that you will continue to return often.

Again, thank you for staying at The Founders Inn & Spa
Otto Svensson, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
4 of 5 bubbles Reviewed August 21, 2011

We traveled from Montreal to our yearly ocean trip with my two teenager. We have found the hotel to be very clean and well maintained. We stayed in building number 3 which was close to the pool area… it was great for the kids. The rooms are small but confortable (we had two queen bed) and was only used to sleep! The outdoor pool area was as beautiful as the surrounding… the lake, the garden and the overall look and feel of the property. The only drawback (not to do with the hotel) is the distance needed to travel back and forth to the beach (20 minutes). We didn’t really mind as we discovered local area restaurants and shop. Thanks to the hotel staff for a great stay

Room Tip: Building number 3 is close to the pool
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  • Stayed August 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Francois L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoundersInn, General Manager at The Founders Inn and Spa, responded to this review, August 23, 2011
Thank you for making The Founders Inn & Spa a part of your annual summer vacation-- all the way from Montreal! We are very pleased you enjoyed your stay with us and even found some local cuisine and shops. We appreciate your encouraging feedback and will look forward to serving you next time you're in Virginia Beach. Otto Svensson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scranton, Pennsylvania
1 review
4 of 5 bubbles Reviewed August 8, 2011

We had lived in VABeach about 14 years. Moved away 4 years ago. This was our first stay at the Founder's Inn. I also used to do housekeeping for a 4 star resort. The staff everywhere was awesome. Each one spoke when ever you passed, they were very polite. The room was always clean if you needed anything it was quick to be handled. There were some little details of the wedding that were missed, otherwise it was one of the best stays I have ever had anywhere. I would recommend anyone to stay there. The pool was awesome, and the later hours fit our schedule just fine!

Room Tip: Plan ahead!
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  • Stayed August 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LoriL070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoundersInn, General Manager at The Founders Inn and Spa, responded to this review, August 11, 2011
It is great to hear about your experience with us while you celebrated your friend’s wedding. Thank you for your compliments of the hotel and staff and for your recommendation. We will look forward to welcoming you back to The Founders Inn & Spa! Sincerely, Otto Svensson, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 31, 2011

Overall we thought this was a really nice place. Some of the things we liked were the staff was very friendly, the pool was very nice and the watrslide was pretty awesome! The food for dinner at swan terrace was very good, but buffet there for lunch and dinner in hunt room were just okay. The prices for food and drinks were a little high so if you were staying longer you probably would want to eat out. The room was very nice (we had a fireplace) we had single king. I liked the bed, but my wife had trouble with her back because it was so soft. It did have a refrigerator which was nice and a really nice tv, but no access to jacks to plug in DVD player/games/iPad. We liked the milk and cookies each night in the lobby---it was cute. They did have various outdoor activities but it was very hot so some indoor activities would have been nice too. It was about 15 minutes from the beach and the do offer a shuttle service but some people may want to be closer than that. Overall it was really nice, quiet weekend getaway.

  • Stayed July 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eatermyeater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoundersInn, General Manager at The Founders Inn and Spa, responded to this review, August 2, 2011
We are pleased to hear you had an enjoyable anniversary getaway at The Founders Inn & Spa. Your kind comments and recommendations are encouraging to our staff and future guests. Thank you for pointing out some areas of opportunity so that we can better serve you on your next stay with us. We hope to see you before you celebrate your 5th anniversary. Otto Svensson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 28, 2011

I feel obligated to add to my review posted on April 9th after reading so many of you point out the nearly hidden $11.00 a day 'resort fee'. I argued it and won. I was credited.
If there is a need for $11.00 a day to maintain the property and supply internet service then it should be rolled into the room price.
"Reply
Pat Filbert to Melanie
show details Apr 8
Thank you, Melanie. That is exactly what I asked for this past Monday morning when we checked out and was denied it. I would be very pleased if you credited my account the $22.00.
- Show quoted text -
Reply
Forward
Reply
Bowman, Melanie to me
show details Apr 8
Ms. Filbert:

I have confirmed that the credit has been issued to the card we have on file. It may take a business day or two for the credit to show, but it has been done.

Thank you, and we do hope to see you again soon.

Melanie
Melanie Bowman
Director of Operations
The Founders Inn and Spa
Operated by Benchmark Hospitality

Stayed April 2011, traveled as a couple
Helpful?
2 Thank gillies56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoundersInn, General Manager at The Founders Inn and Spa, responded to this review, August 2, 2011
I am glad that you enjoyed your stay with us this spring. However, as of May 1, 2011, all guests are required to pay the ‘Resort Fee’ or 'Facility Fee'- a customary expense in most resorts in the United States. This fee is posted on our website (under Terms and Conditions), explained by our reservations staff and explained at check-in which the guest initials in agreement. This $11 fee includes: Wi-Fi, fitness center access, business center access, parking, local calls, newspaper (Monday-Friday), beach shuttle and in-room water. Please note most hotels charge a-la-carte for these items ranging between $10-$15 per item for 24 hours. I apologize that we will no longer be able to bi-pass this fee in the future for any guests.Thank you for your feedback. Otto Svensson, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Founders Inn and Spa

Property: The Founders Inn and Spa
Address: 5641 Indian River Rd, Virginia Beach, VA 23464-5247
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Virginia Beach
#18 Business Hotel in Virginia Beach
#23 Family Hotel in Virginia Beach
#23 Romantic Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Founders Inn and Spa 4*
Number of rooms: 240
Official Description (provided by the hotel):
The timeless Founders Inn and Spa is a Virginia Beach resort that pampers guests with the comforts of home, concierge attention and hi-tech conveniences. Select guest rooms with fireplaces and views of the serene lake and lovely Colonial garden are especially unforgettable. The Founders Inn and Spa features a wealth of excellent amenities and guest services including comfortable rooms and suite accommodations, in-house restaurants, a spa and fitness center, a shuttle service, pet-friendly rooms, complimentary wi-fi, a business center, special event spaces and meeting venues, to name a few. Whether it is a business stay, a family vacation, or a life event, we are looking forward to a chance to serve you at The Founders Inn and Spa near Norfolk, Virgnia. ... more   less 
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Also Known As:
The Founders Hotel Virginia Beach
Founders Hotel Virginia Beach

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