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“Wonderful experience!”

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Courtyard Virginia Beach Oceanfront/South
Ranked #10 of 109 Hotels in Virginia Beach
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
4 reviews
“Wonderful experience!”
Reviewed August 24, 2014

From the time we stepped foot in the hotel till the time we stepped out, we were treated with such kindness and everyone was so pleasant. They room was beautiful and so very clean. The view spectacular. The buffet breakfast was really a treat. I now consider Ranldo Cr. a friend, he was very helpful and made you feel very special but then again everyone we encountered did. Thanks for a nice night!

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Teresa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha S, Front Desk Supervisor at Courtyard Virginia Beach Oceanfront/South, responded to this review, August 25, 2014
Thank you so much for the awesome review of your recent stay. I am very happy to hear that our friendly staff was able to make your stay so enjoyable. We hope that you will choose to stay with us again in the future!

Thank you,
Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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826 reviews from our community

Traveler rating
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    88
    36
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See reviews for
285
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107
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Harrisonburg, Virginia
1 review
Reviewed August 20, 2014

Thank you to Rande, Chris (valet), Tyler (valet), Erin, Jonathon, Shakeeta and Amanda S. whom made our trip awesome. Extended my stay a night to catch the fireworks on Sunday was fantastic! Only negative was the night staff. I sat at the bar for 30 minutes and no one even offered me a drink. However the staff I mentioned deserve to be recognized with a 5 rating and should not suffer a lower one because of shortcomings of others. Thank you and we will see you next year!

Room Tip: Choose sea side view every time!
See more room tips
  • Stayed August 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Eric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherThiele, General Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, August 21, 2014
Hi Eric,

Thank you for the nice review of our hotel, and for mentioning the members of our team who were especially helpful during your stay with us. I’m sorry for the negative F&B experience you had in the evening time with us! I’ll be addressing your concerns with our PM food and beverage staff, as that is certainly not something we want our customers to experience.

We look forward to seeing you on a future trip to our area!

Sincerely,

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 20, 2014 via mobile

The hotel staff was helpful and outgoing. Krishina went out of her way to accommodate our additional needs and Tyler made us feel special. The hotel cafe staff was just as pleasant. Parking is tight but valet service is spot on.
Getting a cart when leaving was difficult so call down early or go get one yourself.
Easy to get to and Convenient to many great eating spots and Ben and Jerry's across the street.

Stayed August 2014, traveled with family
Helpful?
Thank sjoy1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherThiele, General Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, August 21, 2014
Thank you for recognizing Krishna’s service during your time with us! She normally works our night audit shift, but we’ve had her on during the daylight hours recently, and we’re recognizing what a true customer service superstar she is! Tyler has been a great addition to our team this year also – he really goes out of his way to make sure our guests have a great stay with us.

I hope we will see you on a future trip to Virginia Beach!

Sincerely,

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Holly, New Jersey
Level Contributor
3 reviews
3 hotel reviews
Reviewed August 20, 2014

I stay at Courtyards all around the US and Canada, in my business travels. I have to say that the staff at this Courtyard was so exceptionally friendly and helpful, that I am happy to take the time to give this review. Particularly friendly we're Krishna, Erin, Randie, Shalcela, Amanda, Alice and Alfred.

I am typically happy with Courtyard staff across North America......but these guys were exceptional. Thanks

Room Tip: Go higher floors for best view of the ocean
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Green Features: Typical sheets and towels policy. Didn't notice any recycle containers.
  • Stayed August 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank George D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherThiele, General Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, August 21, 2014
We have a great team here at Courtyard South, and I’d like to say “thank you!” for your great review. With over 800 Courtyards across the country, and many of them doing a great, great job at customer service, we know that the bar is set high when our guests walk through the door. I’m happy to read that we met your expectations, and I appreciate the time you took to leave a review on our hotel.

Sincerely,

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
Reviewed August 18, 2014

We have been coming to this hotel for many summers. This year we brought another couple. They really loved it too. Everyone we came in contact with was super friendly, fun to chat with and helpful. They made such a difference in the wonderful time we had. Thanks to Chris, Rande, Greg, Erin, Jonathan, Samantha and Christal we had yet another fabulous vacation.

  • Stayed August 2014, traveled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank karen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherThiele, General Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, August 19, 2014
Hi Karen,

We appreciate you staying with us every year, and thank you for bringing some extra guests with you this year! I’m happy to hear our staff was able to take good care of you during your stay, and will be sure to recognize Chris (valet), Rande, Greg, Jonathan, Sam, and Christal for their service!! We have many guests who have been coming back to us each summer for years now, and we look forward to providing you with a great stay in future years!

Sincerely,

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Virginia
1 review
Reviewed August 18, 2014

This was one of the nicest Hotel you could stay in. The house keeping was right on the money and was always very polite. The information / Check-in desk was such good people working it. Krishna was very helpful when we was checking our and when we checked in, Erin was the most helpful and sweetest person. I am so glad we chose this Hotel to stay in. I know next year we will stay here again..........The Rooms was excellent and very nice and clean. The Ocean view was amazing, it was right on the Boardwalk where every thing is happening...........

Room Tip: Rooms on the South side are quieter, the rooms are large, the a/c units keep your room nice and coo...
See more room tips
Green Features: The Hotel works very well in keeping the environmentally-friendly practice.
  • Stayed August 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank tammiellong45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherThiele, General Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, August 19, 2014
Thank you for the great comments about our housekeeping staff, and for mentioning Krishna and Erin in your review of our hotel. We’re very fortunate to have a great team of friendly people at Courtyard South, and I’m amazed every day to read the great comments we get about them. I appreciate you taking the time to leave a review on our hotel and for providing room tips for the future travelers to our hotel!

Sincerely,

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 17, 2014 via mobile

The customer service at this hotel is AMAZING! We did a weekend trip with some friends in the beginning of August and had a blast. The personalize attention is fantastic! Tyler, Greg and Amanda S....you all rock! Thanks for making our trip a great one!

Stayed August 2014
Helpful?
1 Thank Haimeh123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherThiele, General Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, August 18, 2014
Thank you for recognizing Tyler (valet), Greg (front desk), and Amanda (Bistro). I’m glad to hear you were able to interact with so many members of our team during your stay. We have a staff of SUPERSTARS here and I’m happy they made a good impression on you!

Sincerely,

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Virginia Beach Oceanfront/South

Property: Courtyard Virginia Beach Oceanfront/South
Address: 2501 Atlantic Avenue, Virginia Beach, VA 23451-3102
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Virginia Beach
#3 Business Hotel in Virginia Beach
#4 Family Hotel in Virginia Beach
#4 Romantic Hotel in Virginia Beach
#8 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Virginia Beach Oceanfront/South 3*
Number of rooms: 141
Official Description (provided by the hotel):
If you’re looking for hotels in Virginia Beach, VA, you'll love the spectacular views and location of our Courtyard Virginia Beach Oceanfront South. Our hotel is located along the Virginia Beach boardwalk in the heart of this beachfront resort, minutes from Oceana Naval Air Station and Dam Neck. All of our spacious rooms and suites feature private, furnished balconies with ocean views, comfortable bedding, and complimentary high-speed Internet access. Our Virginia Beach oceanfront hotel also offers one-bedroom suites and Jacuzzi rooms. Drop by our oceanfront cafe for a wonderful breakfast, lunch, or dinner. Enjoy great local events like the Rock n Roll Half Marathon, Boardwalk Art Show, and Neptune Festival. Visit the nearby Virginia Beach Convention Center. Unwind in our indoor pool, whirlpool, or fitness room. If you're planning an event or business retreat, let us know - our largest space hosts up to 60. Few hotels in Virginia Beach, VA can match our great location, so make a reservation today! ... more   less 
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Also Known As:
Courtyard By Marriott Virginia Beach Oceanfront / South Hotel Virginia Beach
Courtyard Virginia Beach Oceanfront
Virginia Beach Courtyard
Virginia Beach Marriott

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