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“Clean, friendly staff, awesome location” 4 of 5 stars
Review of Courtyard Virginia Beach Oceanfront/South

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Courtyard Virginia Beach Oceanfront/South
Ranked #6 of 111 Hotels in Virginia Beach
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Clean, friendly staff, awesome location”
4 of 5 stars Reviewed August 1, 2013

I stayed there on the last week of July. Really clean hotel, with amazing friendly staff. All rooms are oceanfront, like most of the hotels in the area. Only downside of the hotel was the guest rooms with two double beds. Two double beds for 4 people is way too small when most hotels offer two queen beds instead of double beds.

  • Stayed July 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank leloo91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha S, Front Desk Agent at Courtyard Virginia Beach Oceanfront/South, responded to this review, August 8, 2013
Thank you for taking the time to review your stay with us. I am thrilled to learn that you and your family had a nice vacation with us. Our associates in every department work around the clock to ensure that you are having a great stay away from home. Our hotel was completely renovated just over a year ago, and we work hard to make sure that every room is updated and clean for our guests. I am sorry to hear that your family of four was a bit restricted in our double room, we also offer complimentary rollaway beds, as well as double suites which are equipped with the two full sized beds and a sofa pull out. Please let us know if you plan to return to Virginia Beach in the future so that we may assist you in booking a room that might be more fit for your family's needs.

Thank you,
Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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766 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Richmond, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 31, 2013

We were looking for a weekend at the beach and booked late in the season. The Marriott Courtyard had rooms available at comparable prices to other Virginia Beach Hotels. The hotel was very clean and fresh. They asked us which floor we preferred as we checked in early and put us on the top floor in a room with a fantastic beach view and balcony. The Bistro downstairs had a healthy selection - we grabbed breakfast of yogurt, fruit and Starbucks to bring back to our room each morning. Staff was very friendly and we were able to quickly get our car when needed - parking was only $5/day with free valet versus $25 at fancier hotels. Beach was right out the door with an outdoor shower. Wide restaurant selection within walking distance (we loved Cactus Jack).

We would go back in a heartbeat for a last minute beach escape. Don't go for a five star hotel vacation (e.g. no room service, limited amenities) but for a great beach vacation.

Green Features: They change sheets every three days unless you request more. Change towels every day unless you ask for less.
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BFD51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha S, Front Desk Agent at Courtyard Virginia Beach Oceanfront/South, responded to this review, August 5, 2013
Thank you for the wonderful review of your stay with us! I am happy to hear that you enjoyed a quick beach getaway. Our Bistro offers many healthy choices, with a fresh variety of fruit, sandwiches and so much more. It is nice to hear that you were able to take advantage of our amentities, both in and outside of the hotel. Our location has proved to be convenient for all of our guests; we are within walking distance to seafood, pizza, American dining, and countless other restaurants! Thank you again for the great review, and please let us know when you will be visiting again.

-Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, New York
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 30, 2013

We reserved one of the Presidential Suites over July 4th weekend. The room is HUGE!! This suite has a balcony for each room. This was very nice for the fireworks. The suite includes a pull out sofa, so our kids and grandson were able to stay in the "living room" and have their own space. The house keeper was great. We asked him for more towels and he was more than helpful.
The issue with the staff came at the front desk. I felt that any time we asked a question, we were bothering them. I am a Marriott Rewards Gold Member and honestly I expect better. I stay at Marriott Hotels very often and expect a level of service if I am in a city, at a beach or in a rural area. This was not the case here. The front desk staff acted as though they were doing their guests a favor letting them stay there on a holiday weekend.
Again the room and the house keeper was great, the only thing I would recommend is an upgrade to the furniture in the Presidentail Suites. This is the only time I have stayed at this hotel, so I can not talk to the other rooms.
The location is absolutely the best!

Room Tip: If you are looking to book a suite, book it then call the hotel to see what floor you are on. The h...
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Green Features: Other than the standard bathroom towel sign, I did not see any environmental-friendly practices.
  • Stayed July 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank rfmc68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherThiele, General Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, August 1, 2013
Thank you for taking the time to leave a review of our hotel. I’m happy to hear you enjoyed your room and received some great service from our housekeeping team.

I’d also like to apologize for the service you received from our front desk. Typically we receive excellent comments on our front desk team, as noted in many of our other TripAdvisor reviews. I’m disappointed that we did not live up to these expectations during your stay with us. I’ll be addressing your comments with our front office team, and hope that you would consider us for a future stay so we can show you the best of what Courtyard South has to offer.
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Leesburg, Virginia
1 review
5 of 5 stars Reviewed July 29, 2013

Warmest reception we have ever experienced when staying at a hotel. Dedicated personal service provided by the front desk staff and throughout the hotel. Clean rooms, great beach location and friendly staff makes you feel like you are at home. Highly recommended to VA Beach goers. Will definitely return in the near future.

Room Tip: Corner Suites are large and sunny!
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jo Ann V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha S, Front Desk Agent at Courtyard Virginia Beach Oceanfront/South, responded to this review, August 2, 2013
Thank you for the fabulous review of your stay with us this past month! I am very happy to hear that our associates were able to make you feel so welcome and comfortable. Our hotel was recently renovated last year, and we take great pride in maintaining the cleanliness and functionality of our guest rooms and main lobby area. Please give us a call when you are ready to book your next stay with us!

Thank you,
Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 29, 2013

The staff here were truly wonderful! I was very surprised and had a wonderful experience; my children even commented that these were the nicest people anywhere we have ever stayed. The rooms were clean and comfortable, the lobby was updated and refreshed. Great choice in Va beach!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Traveloften1202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha S, Front Desk Agent at Courtyard Virginia Beach Oceanfront/South, responded to this review, August 2, 2013
I am so thrilled to hear that our associates were able to make your stay with us more memorable and fun! We enjoy receiving positive feedback from our guests about our hospitality! I am happy that you and your family had a wonderful stay with us. Please let us know when you are planning to return. Thank you for your review of your stay!

-Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain Top, PA
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 28, 2013

We just returned from 4 nights at the Marriott. we had a King Suite Corner Room and it was great. Lots of space. The rooms were very clean and met our expectations. The one thing I can't stress enough, was how courteous every staff member was. From the desk clerks, to the maintenance workers, housekeeping, everyone was friendly and very helpful. Marriott, you must train your staff well to satifsy it's vistors and our visit demonstrated that dedication to it's guest. very well done. Also the selection of lunch items were great and loved the chicken sandwich. The only fault I saw, was....you didn't know if someone would wait on you or not and the bar was not opened late enough. We sometimes didn't return till 10, and the bar was already closed, should have hours till at least midnight. Other than the minor details, I would highly recommend this hotel. You won't be disappointed.

Room Tip: Great room, very clean.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PBEAR02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha S, Front Desk Agent at Courtyard Virginia Beach Oceanfront/South, responded to this review, July 30, 2013
I am so happy to hear that our staff members made you and your family feel welcome. We enjoy engaging in friendly conversation with each and every one of our guests! The King Suite is a fantastic room, with great views in every direction; I am glad that you were able to take advantage of it. I have forwarded on your concerns regarding the Bistro Bar for further consideration. As always, we appreciate your feedback, and thank you for taking the time out of your day to review your stay with us.

-Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 23, 2013

Marriott gold member, just returned from a 4 day visit to VA Beach. This is no Four Seasons Hotel, but this property was fine, clean & right on the beach. Service was good, no complaints. The decent area restaurants were on the expensive side ($30 for a buffet dinner?? In VA Beach??!) and the cheaper ones really did not look clean or safe. The huge downside really is not the hotel, its the state of the beach itself. Locals (I think) bring their entire families, meaning 20 strong (usually grandparents, parents & seemingly endless amounts of kids) with HUGE coolers and litter the entire area (not only food and plastic bottles, think diapers!!!). Other Marriott patrons seemed like borderline gang members. I don't blame Marriott as its almost impossible to clean up after these people (the daily early morning trucks with rakes can't get all the debris out). Just beware that you'll have to contend with undesirables & lots of litter on the beach, especially on the weekends.

Room Tip: All rooms face the beach.
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  • Stayed July 2013, traveled with family
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Turkey1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha S, Front Desk Agent at Courtyard Virginia Beach Oceanfront/South, responded to this review, July 28, 2013
Thank you for taking the time to leave us a review about your stay! I am so thrilled to hear that you and your family were able to enjoy our many amentities. Our friendly staff is here to make sure that you have a fun and relaxing vacation. Our location in the center of the boardwalk makes for an even better stay; with restaurants, bike rental shops and other attractions just moments away. Please let us know when you plan your next trip to Virginia Beach!

Thank you,
Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Virginia Beach Oceanfront/South

Property: Courtyard Virginia Beach Oceanfront/South
Address: 2501 Atlantic Avenue, Virginia Beach, VA 23451-3102
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Virginia Beach
#3 Business Hotel in Virginia Beach
#4 On the Beach Hotel in Virginia Beach
#4 Family Hotel in Virginia Beach
#4 Romantic Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Virginia Beach Oceanfront/South 3*
Number of rooms: 141
Official Description (provided by the hotel):
If you’re looking for hotels in Virginia Beach, VA, you'll love the spectacular views and location of our Courtyard Virginia Beach Oceanfront South. Our hotel is located along the Virginia Beach boardwalk in the heart of this beachfront resort, minutes from Oceana Naval Air Station and Dam Neck. All of our spacious rooms and suites feature private, furnished balconies with ocean views, comfortable bedding, and complimentary high-speed Internet access. Our Virginia Beach oceanfront hotel also offers one-bedroom suites and Jacuzzi rooms. Drop by our oceanfront cafe for a wonderful breakfast, lunch, or dinner. Enjoy great local events like the Rock n Roll Half Marathon, Boardwalk Art Show, and Neptune Festival. Visit the nearby Virginia Beach Convention Center. Unwind in our indoor pool, whirlpool, or fitness room. If you're planning an event or business retreat, let us know - our largest space hosts up to 60. Few hotels in Virginia Beach, VA can match our great location, so make a reservation today! ... more   less 
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Also Known As:
Courtyard By Marriott Virginia Beach Oceanfront / South Hotel Virginia Beach
Courtyard Virginia Beach Oceanfront
Virginia Beach Courtyard
Virginia Beach Marriott

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