We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Unbelievably excellent service right from the heart!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Courtyard Virginia Beach Oceanfront/South
Ranked #20 of 109 Hotels in Virginia Beach
GreenLeadersSilver level
Reviewed July 31, 2011

We are currently staying at the Courtyard by Marriott Virginia Beach South with our 8 month old son. The staff here could not be any more helpful, genuine and caring. We were so overwhelmed this evening by Noele at Guest Services that we felt compelled to write a review during our stay. My husband called to ask which restaurants would do delivery since room service is unavailable on Sunday night. Noele put him on hold, went over to the kitchen to speak to the supervisor and came back to say that she had arranged it so we could have room service after all. The kitchen supervisor took our order and said she would personally deliver it to the room. This was typical of the type of service we received in this hotel. Rande made sure that we were able to change our room after our first night's stay because admittedly the 2nd floor suite we had was too close to the street and noisy, so we were moved to the 10th floor. The view is spectacular and with a baby this is the perfect set-up, with the kitchenette. Everyone including breakfast staff and Karen, the lady who cleans our room has been friendly, open and resourceful well beyond the call of duty. This is true customer service from the heart. We have stayed at some of the most exclusive hotels around the world with extremely professional service staff but we've NEVER come across a team of people who you feel are treating you like you are a member of their family - especially in a hotel of this size.
Well done! Truly well done!!

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank thalmann71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (860)
Traveler rating
Traveler type
Time of year
Language

714 - 720 of 860 reviews

Reviewed July 28, 2011

We are currently enjoying a romantic getaway in Va. Beach. The late night check-in was flawless. Free parking is a plus. Each unit is ocean front and the view is absolutely breathtaking. The unit contains 2 dbl beds, a sleeper sofa, a minifridge and a microwave. The hotel is convenient to all. The beds are not as comfy and plush as what I'm accustomed to at the Marriott, but fine nevertheless. We would return here no questions asked.

  • Stayed: July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank CallMeDoc2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2011

I loved this hotel. Everybody was friendly and courteous to us during our stay. Gotta give a shout-out to Rande at the front desk. You rock! Thanks for the great tip on breakfast. Karen in housekeeping did an excellent job keeping our room is tip-top shape (not an easy job with two women who like to leave their things laying around!).

The first morning we were there our coffee maker wasn't working correctly, so I called the front desk. Not only did the maintenance guy bring us a new coffee maker, they brought us a microwave!

The breakfast buffett at the hotel is nice and a pretty good value at $10.95/person. It beat hitting the bricks to walk to breakfast every morning. And the pool was very refreshing after a very hot day on the beach.

Definitely request a room on the upper floors - the views are amazing!

The city of VA Beach has done a great job to make this resort town a very family-friendly location. Overall, a great stay at Virginia Beach.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank cwest70266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2011

This is an extremely well run property, right on the beach, with fabulous views of the ocean.
We went with two teeanagers, which creates its own problems, but this really worked for us.
The hotel is on the beach, with the boardwalk, directly in front of the hotel. There are NO shops on the boardwalk, these are all in front of the hotel, on the main street, so you do not have the honky tonk feeling, that other beach communities have.
The rooms are nice sized, we were lucky enough to have a suite. They have a refrigerator and microwave, so you can have snacks in the room.
The breakfast is excellent, and they have a nice patio in front, of restaurant, if you want to sit outside.
Very friendly staff. The hotel is a great getawat,

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank natty3816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2011

Great location, clean rooms, great service!
We thought we had something taken from our room. I told the manager, Rande Gaines, and he could not have been more helpful. We realized, after telling the front desk of our concern, that our children had our card at home.
I stay at Marriott 60-70 nights a year and this staff was top of the list!

We will be back!

  • Stayed: July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank TDoc85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kendall_johnson, Assistant General Manager at Courtyard Virginia Beach Oceanfront/South, responded to this reviewResponded July 30, 2011

Rande Gaines says thank you!! :) I appreciate the kind words about our staff...we are very fortunate to have such a wonderful and hard working team here at Courtyard Marriott Oceanfront South!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2011

Great location on the VA Beach Boardwalk. Rooms clean. Staff personable.

  • Stayed: July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank abt7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2011

My sisters and I took a ladies week off and went to VA Beach. We really enjoyed this hotel. The view of the ocean was great. Oceanfront really ment "Oceanfront". The staff were great, espcially the folks in the restaurant. Everybody was so pleasant and welcoming. Only complaints would be the double beds. We expected Queen size and the parking for only one car per room and we all had cars.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Van1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kendall_johnson, Assistant General Manager at Courtyard Virginia Beach Oceanfront/South, responded to this reviewResponded July 30, 2011

So glad to hear you and your sisters had a great week here at our hotel! We love that we can offer all of our guests an oceanfront room for their stay...it's definitely a highlight!! We wish we could offer our guests more than one parking space per room when needed, however due to our location, it's difficult when we have a full house. We appreciate your understanding and hope you were able to take advantage of the additional public parking nearby!! Thank you for your kind comments regarding our staff. All of our restaurant staff members really pride themselves on delivering outstanding food as well as fabulous service! I will definitely let them know that their efforts are appreciated! :) Thank you again for your comments and we hope to see you again soon in Virginia Beach!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Virginia Beach hotels
0.4 mi away
Hilton Virginia Beach Oceanfront
Hilton Virginia Beach Oceanfront
#13 of 109 in Virginia Beach
2,001 reviews
0.6 mi away
Hilton Garden Inn Virginia Beach Oceanfront
0.4 mi away
Comfort Inn & Suites Oceanfront
Comfort Inn & Suites Oceanfront
#1 of 109 in Virginia Beach
624 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hampton Inn Virginia Beach Oceanfront North
0.8 mi away
Best Western Plus Sandcastle Beachfront Hotel
0.8 mi away
Courtyard Virginia Beach Oceanfront/North 37th Street
Courtyard Virginia Beach Oceanfr...
#7 of 109 in Virginia Beach
815 reviews
Show Prices
Show Prices
Show Prices

Been to Courtyard Virginia Beach Oceanfront/South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Virginia Beach Oceanfront/South

Address: 2501 Atlantic Avenue, Virginia Beach, VA 23451-3102
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Virginia Beach
#3 Green Hotel in Virginia Beach
#4 Romantic Hotel in Virginia Beach
#4 Family Hotel in Virginia Beach
#14 On the Beach Hotel in Virginia Beach
Price Range: $116 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Virginia Beach Oceanfront/South 3*
Number of rooms: 141
Official Description (provided by the hotel):
If you’re looking for hotels in Virginia Beach, VA, you'll love the spectacular views and location of our Courtyard Virginia Beach Oceanfront South. Our hotel is located along the Virginia Beach boardwalk in the heart of this beachfront resort, minutes from Oceana Naval Air Station and Dam Neck. All of our spacious rooms and suites feature private, furnished balconies with ocean views, comfortable bedding, and complimentary high-speed Internet access. Our Virginia Beach oceanfront hotel also offers one-bedroom suites and Jacuzzi rooms. Drop by our oceanfront cafe for a wonderful breakfast, lunch, or dinner. Enjoy great local events like the Rock n Roll Half Marathon, Boardwalk Art Show, and Neptune Festival. Visit the nearby Virginia Beach Convention Center. Unwind in our indoor pool, whirlpool, or fitness room. If you're planning an event or business retreat, let us know - our largest space hosts up to 60. Few hotels in Virginia Beach, VA can match our great location, so make a reservation today! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, TripOnline SA, Hotwire, Orbitz, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your Courtyard Virginia Beach Oceanfront/South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Virginia Beach Oceanfront / South Hotel Virginia Beach
Courtyard Virginia Beach Oceanfront
Virginia Beach Courtyard
Virginia Beach Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing