We are currently staying at the Courtyard by Marriott Virginia Beach South with our 8 month old son. The staff here could not be any more helpful, genuine and caring. We were so overwhelmed this evening by Noele at Guest Services that we felt compelled to write a review during our stay. My husband called to ask which restaurants would do delivery since room service is unavailable on Sunday night. Noele put him on hold, went over to the kitchen to speak to the supervisor and came back to say that she had arranged it so we could have room service after all. The kitchen supervisor took our order and said she would personally deliver it to the room. This was typical of the type of service we received in this hotel. Rande made sure that we were able to change our room after our first night's stay because admittedly the 2nd floor suite we had was too close to the street and noisy, so we were moved to the 10th floor. The view is spectacular and with a baby this is the perfect set-up, with the kitchenette. Everyone including breakfast staff and Karen, the lady who cleans our room has been friendly, open and resourceful well beyond the call of duty. This is true customer service from the heart. We have stayed at some of the most exclusive hotels around the world with extremely professional service staff but we've NEVER come across a team of people who you feel are treating you like you are a member of their family - especially in a hotel of this size.
Well done! Truly well done!!
- Official Description (provided by the hotel):
- If you’re looking for hotels in Virginia Beach, VA, you'll love the spectacular views and location of our Courtyard Virginia Beach Oceanfront South. Our hotel is located along the Virginia Beach boardwalk in the heart of this beachfront resort, minutes from Oceana Naval Air Station and Dam Neck. All of our spacious rooms and suites feature private, furnished balconies with ocean views, comfortable bedding, and complimentary high-speed Internet access. Our Virginia Beach oceanfront hotel also offers one-bedroom suites and Jacuzzi rooms. Drop by our oceanfront cafe for a wonderful breakfast, lunch, or dinner. Enjoy great local events like the Rock n Roll Half Marathon, Boardwalk Art Show, and Neptune Festival. Visit the nearby Virginia Beach Convention Center. Unwind in our indoor pool, whirlpool, or fitness room. If you're planning an event or business retreat, let us know - our largest space hosts up to 60. Few hotels in Virginia Beach, VA can match our great location, so make a reservation today! ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Virginia Beach Oceanfront / South Hotel Virginia Beach
- Courtyard Virginia Beach Oceanfront
- Virginia Beach Courtyard
- Virginia Beach Marriott