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“Large Executive Suite with closing French doors to bedroom, but beware of hidden charges!”

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Courtyard Virginia Beach Oceanfront/South
Ranked #9 of 109 Hotels in Virginia Beach
Certificate of Excellence
GreenLeadersSilver level
Catlett, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Large Executive Suite with closing French doors to bedroom, but beware of hidden charges!”
Reviewed April 6, 2011

The Executive Suite was great with teenagers. They slept on the sleep sofa while we could shut the door to the bedroom. Stuff was courteous and helpful. However, the air conditions/heaters knobs and covers just fell off and didn't work properly. Also the kitchen area didn't have anything as far as flat wear, plates, etc., not even a bottle opener. Charges were added to my credit card a day after I left and I'm still trying to get these explained and removed.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank TerMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSVBOAGM, General Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, May 1, 2011
Thank you for taking the time to leave feedback on our hotel. As a note to other TripAdvisor members considering a stay at our hotel, we are happy to provide plates, bowls, cups, bottle openers, and any additional amenities as requested by our guests; however our rooms are not stocked at checkin with these items noted above. We keep an ample supply on hand to ensure we are able to meet the needs of any of our guests who request them, and our staff will be happy to deliver them to your room at a moments notice.
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826 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (234)
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English first
Cincinnati, Ohio
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed March 29, 2011

Very nice public areas, lobby, pool and restaurant. Our room was in very good condition, though the carpet was starting to show signs of wear. The other furnishings were in like-new condition. Flat-screen TVs should be installed in all rooms by April 1. Excellent breakfast buffet, and not expensive. We upgraded to a Corner Suite for just a few dollars more, and we got a full living room/kitchenette in addition to the bedroom - a worthwhile upgrade. Central location on the beach, a few blocks south of Neptune. Friendly and helpful staff. We'll come back.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tvchip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSVBOAGM, General Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, May 1, 2011
Great News everyone…the flat panel TVs arrived last month!! We have been eagerly anticipating these and I’m happy to report that every room is equipped with a 32” flat screen television. Also of note: our suites have two TVs in them; one in the bedroom, one in the living room.

Thank you for taking the time to leave feedback for us to review, and I’m glad to hear you enjoyed your stay at our hotel. Our staff is here to ensure every guest who stays with us has a positive experience!
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Oakville, Canada
Level Contributor
72 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed March 29, 2011

We upgraded to the Marriott after having stayed at the Best Western in the past. Perhaps we were expecting too much, but there were several areas that were somewhat disappointing. The room was great, the location fantastic and from the 5th floor, the view of the ocean was nothing short of spectacular.

However, there were never enough towels and the ones we did have were small and far from soft and fluffy. More towels were delivered promptly when requested. Also, the tub (a nice jacuzzi) was not cleaned properly - a dirty rim was left around the edge. I was expecting, after reading some of these reviews, the front desk service to be first rate. In contrast, on several occasions, our questions about restaurants and attractions in the area could not be efficiently addressed. Another inconvenience was the lack of a safe in the room. As well, a microwave would have been a nice addition. The beds were comfortable and besides the tub, the room was generally clean. Having coffee always available in the lobby was a nice touch!

We were at the beach so all in all how bad could it really have been? The word disappointing seems to suffice. Perhaps next time, we will try somewhere else.

  • Stayed March 2011, traveled as a couple
    • Value
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Helpful?
2 Thank Coastallife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bill_childers, Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, August 9, 2015
Thank you for your comments and we will pass these on to the staff for improvement.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 10, 2011

I came down to VA Beach for a peaceful weekend getaway, didn't expect everything to go as planned but to my surprise it did! The entire staff were awesome, especially Rande. Outstanding service was provided from the time I checked in till the time I checked out! I honestly did not want to leave! The view from my room was unbelievable, especially since I love the ocean. I could view the ocean right from my bed. The room was very clean and comfy, and the whole appearance of the hotel was very upscale. Outstanding, outstanding! I will return to this hotel on my next visit.

  • Stayed March 2011
    • Value
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Helpful?
1 Thank shivell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlhog389, Front Office Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, March 22, 2011
Thank your for your wonderful comments. It was a pleasure to have you in the hotel and we are very glad that you decided to spend your getaway with us. We hope to see you again on your next visit to the area.
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Caldwell, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 8, 2011

100% of the staff interactions we had were pleasant, efficient, and so gracious. Maybe I don't get out of New Jersey often enough, but... From the desk clerks, to the maid and the manager, Rande, everyone had a can-do attitude and plenty of warm smiles. I've never written a review before, but the experience was so positive, and the hospitality so genuine and professional, I had to.

The morning buffet (not included, but worth the extra money in our opinion) was just lovely - same friendly staff, fresh made to order food, and so relaxed - overlooking the ocean.

Nice location- just 3 blocks north of where the highway runs into the beach- easy to find! When the lot in front fills, however, you'll need your room key to access the overflow lot 1 block away so bring it to move the car.

  • Stayed February 2011, traveled with family
    • Value
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Helpful?
Thank VaccChoiceinAmerica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlhog389, Front Office Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, March 22, 2011
Thank you for your wonderful comments. All of our staff works very hard to ensure that your stay is as satisfying as possible. Time away from work is hard to manage, so we want to make your visit as stress free and enjoyable as possible. We hope to see you and your family again soon.
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Philadelphia, Pennsylvania
1 review
Reviewed March 7, 2011

i really needed some time away. the room was clean, comfortable and in a good location in the building. the staff at the front desk was polite, helpful and considerate. the breakfast buffet was good. I really enjoyed my stay there, especially the fireworks on Sunday night. We will be back.

  • Stayed August 2010, traveled with family
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Helpful?
Thank great94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlhog389, Front Office Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, March 22, 2011
Thank you for your comments. Staying in the summer time opens a world of possibilities and attractions. The fireworks display is just one of the many things to see and do in August. I am glad that we were able to accomidate you and your family and hope to see you again this summer.
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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 6, 2011

We were impressed. Our every need was attended to with a smile. The rooms overlook the beach and are nicely appointed. The breakfast was excellent for the money. We felt safe on the grounds and the surrounding areas. We will return!

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roamingteach70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlhog389, Front Office Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, March 22, 2011
We wish you were still here too! Thank your for taking a moment to leave such wonderful comments. We hope to see you on your next trip back to Virginia Beach.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Virginia Beach Oceanfront/South

Property: Courtyard Virginia Beach Oceanfront/South
Address: 2501 Atlantic Avenue, Virginia Beach, VA 23451-3102
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Virginia Beach
#3 Business Hotel in Virginia Beach
#4 Romantic Hotel in Virginia Beach
#4 Family Hotel in Virginia Beach
#7 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Virginia Beach Oceanfront/South 3*
Number of rooms: 141
Official Description (provided by the hotel):
If you’re looking for hotels in Virginia Beach, VA, you'll love the spectacular views and location of our Courtyard Virginia Beach Oceanfront South. Our hotel is located along the Virginia Beach boardwalk in the heart of this beachfront resort, minutes from Oceana Naval Air Station and Dam Neck. All of our spacious rooms and suites feature private, furnished balconies with ocean views, comfortable bedding, and complimentary high-speed Internet access. Our Virginia Beach oceanfront hotel also offers one-bedroom suites and Jacuzzi rooms. Drop by our oceanfront cafe for a wonderful breakfast, lunch, or dinner. Enjoy great local events like the Rock n Roll Half Marathon, Boardwalk Art Show, and Neptune Festival. Visit the nearby Virginia Beach Convention Center. Unwind in our indoor pool, whirlpool, or fitness room. If you're planning an event or business retreat, let us know - our largest space hosts up to 60. Few hotels in Virginia Beach, VA can match our great location, so make a reservation today! ... more   less 
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Also Known As:
Courtyard By Marriott Virginia Beach Oceanfront / South Hotel Virginia Beach
Courtyard Virginia Beach Oceanfront
Virginia Beach Courtyard
Virginia Beach Marriott

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