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Holiday Inn & Suites North Beach
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Reviews (1,173)
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Reviewed July 22, 2014 via mobile

This is our third time staying here. Our room was supposed to be ready by 4pm and said they would call us when ready. Neither of which happened. It was ready by 4:45. Minor inconvenience.
They also said they would put our two rooms together/nearby & that didnt happen either. We were four floors apart. If they cant do something then they shouldnt say they will. We were on the 6th & the other on 2nd. They gave us 4 drinks and an app as an apology.
The room was fine. No issues. It was clean. Everything worked.
The beachside pool is always packed and like anyplace, people are throwing their towels on the chairs at the crack of dawn and saving them for hours. Annoying, but expected. Darn tourists! :) We were there for the beach, so didnt impact us. The other outdoor pool had less people and the indoor pool w small lazy river was on/off crowded. No issues with any.
We had 4 teens, so they didnt use the small indoor movie theather.
Its a great location, right on the beach &kid-friendly. Because weve been here 3 times, we will probably stay at a different place next time, simply to give them a try. Pricewise, we paid about $250/night (stayed for 2), & booked well in advance of our stay.

Stayed: July 2014, traveled with family
Thank I_speaka_the_truth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this reviewResponded July 25, 2014

Thank you for taking the time to write a review about our hotel. We really appreciate your loyalty to our hotel coming back year after year and take your comments and concerns seriously. I understand the frustration with guest holding seats with towels and we are continuing to be proactive to make sure this impact is minimal to all guests. I also want to apologize for your room not being ready at 4pm and no one calling you about your room. I will pass this onto the Front Office Manager so we can continue to train the staff on handling situations. We look forward to seeing you come back next year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014

Great experience, we returned after visiting this hotel last year and again a great experience. The price is right with the specials they offer and it is a perfect location. They have 3 pools which the kids love and there is a restaurant at the pool which is fabulous too. We had 2 great people this year at the pool, Kate and Michael who were fabulous!!!! We hope you are there next year at the restaurant!!! No complaints and would highly recommend.

  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
3  Thank deendeen91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this reviewResponded July 25, 2014

Thank you for taking the time to write a review about our hotel. It was a pleasure hosting your family and we will make sure to thank personally Kate and Mike for the excellent service that was provided. We hope to see you again in the near future.

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Reviewed July 14, 2014 via mobile

Stayed with my family and friends. Kids had an awesome time especially with splash camp. People were friendly and very helpful. Location is great close enough to all attractions but far enough down the boardwalk that it is quiet. Breakfast was awesome especially with the kids eating free. Would recommend to anyone that wants to get away and sit on a beach or relax by the pool.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Richard p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this reviewResponded July 25, 2014

Thank you for staying with us and taking the time to write such a nice review. I am glad your stay was excellent and we look forward to seeing you again next summer or before. It was a pleasure having your family here and look forward to the next time.

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Reviewed July 12, 2014 via mobile

We stayed here for a weekend away with the kids. I think it was one of our favorite places to stay ever! The kids enjoyed the movie theater and the adults enjoyed the poolside bar. Saturday night they played a movie poolside which was cool!

The room was clean and nice. The staff was friendly. We would definitely stay here again! VA beach is the best beach around to visit and def the most family friendly!

Stayed: July 2014
1  Thank Judy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this reviewResponded July 22, 2014

I would like to thank you for staying with us, it was a pleasure seeing you and your family and hope that you will be back and visit. Thank you for taking the time to write such a nice review and telling the world about our wonderful hotel.

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Reviewed July 11, 2014 via mobile

there was a delay with our check-in (430 pm) due to rooms not being ready yet, the rest of the stay was fantastic, clean comfortable rooms, staff were very nice and helpful and the amenities were awesome!! The kids loved it we will return again!

Stayed: July 2014
2  Thank Jackies711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this reviewResponded July 16, 2014

Thank you for staying with us and reviewing our hotel in such a positive light. It was our pleasure hosting you and hope that you will come back and see us again soon.

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