The hotel is located on the North Shore, which is a quieter part of the beach. Most of the shops, restaurants, bike rentals, and activity are located on the south end of the beach, about a mile away. Staying in the off season meant that car travel or walking was easy if we wanted to go further south, but if you want to be right in the center of the action, you might want to consider moving down the beach a bit. If you want to play in the sand and have a quieter experience, this place is perfect.
Our Suite was a good size with a separate living room and bedroom with two queen beds. In between the rooms is a sink and the door to the bathroom. A door separated the living room and the bedroom area. The living area also had a larger dorm sized refrigerator and microwave which was nice since we were travelling with a couple of kids and liked the option of having lunch or a quick breakfast in our room. The bathroom lacked a tub and when we asked if we could switch to a room with a bathtub we were told that the rooms had been renovated and that there were not rooms with bathtubs. Something to consider if you have small children that are not shower ready yet. The other odd thing about the bathroom was the location of the sink outside of the bathroom area as well as double doors that didn’t quite close properly. The beds were clean and bed bug free (something I always check for) and the room was generally neat. The ocean view sliders were filthy when we arrived and we had to ask to have them cleaned. I understand that the sea air and weather dirties the glass, but with new guests arriving we thought they should have at least attempted to clean the windows. Housekeeping in general was on the poor side. We had to ask to have the room vacuumed (apparently that is not a standard daily practice) and throughout our stay we had to ask for more soap, shampoo and toilet paper. These are basic housekeeping services that should not have been overlooked, especially since there were so few guests in the hotel. When I did see a housekeeping cart in the hall and asked for toilet paper they didn’t even have any on the cart, which I thought was strange.
Even with these quirks we still liked the room and it was nice to be able to put the kids to bed and not disturb them when we stayed up to watch TV.
The outside pools are not heated or cleaned in the off-season so the only pool available is the inside “lazy river”. The temperature in the pool area was not warm as it could have been and the water was pretty cool too. We are from New England and are pretty cold hearty, but it still was pretty chilly. We asked about the temperature and there was some technical problem that they said they fixed, but it was still the coldest indoor pool we’ve experienced. There were also only 3 tubes that we needed to continually inflate ourselves. The concept was nice and is probably nicer in the summer, but for our stay it was a bit disappointing.
The movie theater is free, however wasn’t open when we were there (5 days). The kid’s camp was closed as well. Neither of these amenities were noted as seasonal on the website.
There is a 7-11 right across the street where you can pick up some basic grocery items. There is also a “Farm Fresh” grocery store close by for a bigger shop.
For breakfast we ate in the hotel restaurant twice since they had a “kids eat free” promotion. The first morning the breakfast was great and coffee and juice were included with our entrees. The second morning the breakfast was eh and we had to pay for the drinks. The inconsistency in quality and pricing led us to try Pocahontas Pancake House. It was good and reasonably priced.
For dinner we picked up food from Baja Grill (Mexican) that was tasty and fresh. We also ate at Mahi Mah down the road (6th street I think) and it was very good with fair prices. They also have early bird specials. The seafood is very fresh and worth a visit. We also ate at Watermans which had great drinks and Oceanside dining. The food was decent, but a bit overpriced. I’d recommend going there for drinks and burgers/bar food. Both Mahi Mah and Watermans have kids menus too. One night when the kids were exhausted I went to Farm Fresh and picked up grilled chicken (8pieces for $4.99) and mashed potatoes form the deli counter. Tasty, cheap, and easy.
Overall this was a good value and nice property for the price. If you’d like informative staff or better service I recommend the Hilton down the road. We stopped there for some information and they were great and the property was beautiful.
- Official Description (provided by the hotel):
- Splash into 250,000 gallons of fun, enjoy a movie in our movie theater and relax on your private balcony. Holiday Inn & Suites North Beach guestrooms feature mini-refrigerator and microwave, flatscreen TV, iPod stations and free Internet. Splish Splash Lagoon features an outdoor lazy river & two 12-foot waterslides. Float down indoor Lay-Z-Rivah or lounge in the sun by the outdoor pool. For entertainment, enjoy activities for toddlers to tweens in seasonal kids Splash Kamp. ... more less
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- Also Known As:
- Holiday Inn And Suites North Beach
- Holiday Inn & Suites North Beach Hotel Virginia Beach
- Holiday Inn Virginia Beach
- Virginia Beach Holiday Inn