I called the night before of my arrival to cancel my 2 night reservations but the front office did not answer the phone. I called the customer service number listed through United since the hotel link was on their reservation page; the representaive could not get an anwser either. I called the hotel early the morning of my expected arrival date and was told by Chrissy that since I did not give a '72 hour notice' I would be charged one night with taxes- right at $100.!!!! I told her that I did try to call the night before but no one answered the phone. She was rude and her comment was 'regardless- the hotel has a 72 hours cancellation policy'. I would not suggest this hotel and I will be contacting United to remove this hotel from their link.
- Official Description (provided by the hotel):
- Each room is being remodeled and contains modern amenities, including but not limited to mini fridge, microwave, iron, ironing board, in-room coffee, FREE Wi-Fi, SHOWTIME. Every morning from 6:00a.m. to 9:00 a.m. we offer FREE continental breakfast. A suite, that has a separate kitchen, separate bedroom with a King size bed, separate living room and a Jaccuzi tub is available as well. ... more less
- Reservation Options:
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- Also Known As:
- Days Inn Virginia Beach