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“All the basics, good place and location” 4 of 5 bubbles
Review of Ambassadors Inn & Suites - Virginia Beach

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Ambassadors Inn & Suites - Virginia Beach
Ranked #94 of 109 Hotels in Virginia Beach
Virginia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“All the basics, good place and location”
4 of 5 bubbles Reviewed September 4, 2011

My friend and I were in Virginia Beach for the Rock and Roll Half Marathon this Labor Day weekend. This Quality Inn was pretty much the only place I called (and I called many) where we were able to get a room just for one night. Everywhere else required a 2 night minimum. I read the reviews and was a bit apprehensive, but the location was ideal. It is an older hotel. But...it was clean, it had a refrigerator. microwave, coffee maker, iron and blow dryer. The bed was more comfortable than a lot of the pricey hotels. And the staff was as friendly as can be. The beach is only a few blocks away; there is a lot of foot traffic so we felt safe. It's right off I-264. Thank you Quality Inn, I will definitely stay there again.

  • Stayed September 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Travelhag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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100 reviews from our community

Traveler rating
    12
    15
    24
    15
    34
See reviews for
35
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
1 of 5 bubbles Reviewed August 20, 2011

My boyfriend and I stayed here one night, it was the worse place ever. You walk in and it smells bad. Bathroom is dirty black mold around tub. When we went to shower a huge bug was in the shower, towels were stained carpets looked dirty there was some trash left from people before. Our door didn't lock, when it did our key wouldn't work. Went trough six keys. Suppose to be free breakfast went in and they had prices writen on paper towels two dollars for bacon. Not to mention woke up with bites on my leg. Don't stay here, please choose somewhere else.

  • Stayed August 2011
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank gpigs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Virginia Beach hotels

Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 8, 2011

Check in time was at 3 and we arrived at 5. When we got there, 4 different maids were going in and out of our room, as well as 3 other rooms. We sat for an hour to wait for them to finish. As they were cleaning, all 4 would attend to one room and leave the others with their doors open and unattended. When they finished, we went up to our room to notice an incredibly strong smell of Windex. The door didn't shut all the way, the microwave was broken, the fridge froze everything, the curtains let light in, and their was noticeable black mold. I'm not even close to done yet, this was just what we noticed at the very beginning. the water nozzle for the shower was on side ways and the bathroom towels were dirty. Since we were only staying 2 nights we decided to stick it out. The next day, upon returning from an outing to the beach, we arrived at our room to find that our key no longer worked. We had to go to the front desk where the key was processed through a machine and no explanation was given as to why it had not worked earlier. When we woke on the final morning, we finally made the most important and disturbing finding - bed bugs. Multiple. In the bed and scattered throughout the room. After further investigation, we detected the stains of bed bug fecal matter on the sheets and boric acid hidden behind the bed skirt. The boric acid has led us to believe that the management already knew about the bed bug problem but chose not to inform its customers. We packed up our bags and left immediately. Many belongings had to be thrown out and thoroughly cleaned out of precaution, though I still worry that the infestation will spread to my home.

  • Stayed August 2011, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Molly N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityPavilion154, Guest Relations Manager at Ambassadors Inn & Suites - Virginia Beach, responded to this review, August 10, 2011
Hello

The Management would like to take this opportunity to thank you for Choosing & staying at Quality Inn Pavilion.

We really appreciate your comment & when you brought this matter to the attention of the Front Desk during your check out , they offered if they can do anything to help you for the inconvenience, which you declined & they still offered 50% discount off your next visit to Quality Inn Pavilion. Once we sincerely apologies for the inconvenience & hope you will again consider to give us another opportunity to serve you.

Once again we sincerely apologies to you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, Pennsylvania
1 review
5 of 5 bubbles Reviewed August 5, 2011

Really Good experience , i stayed in quality inn on 4th july with my friends
Room Cleaness excellent, and everything perfact
And Biggest SwimmingPool Awesome
Nice place to stay For vacation with Good prise
breakfast is good and Frontdesk and Manager really Helpful to give all informations
I defenetley will go in next week...............................................

  • Stayed July 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HappyDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityPavilion154, Guest Relations Manager at Ambassadors Inn & Suites - Virginia Beach, responded to this review, August 7, 2011
Hello

The management would like to take this opportunity to thank you very much for Choosing & Staying at Quality Inn Pavilion in Virginia Beach . The Stay reviews are very helpful to us as it gives us our strength & points of weakness in giving a pleasant, comfortable & a memorable stay to all our guests.

Once again thank you very much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburn, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed July 23, 2011

Quality Inn Pavilion, Virginia Beach is the worst place to stay. It took forever to check-in. Front desk do not answer phones. The bathrom door got locked when we stayed at Quality Inn and we had to walk back and forth from the lobby several times to get it the hotel management attention as they would answer the phone .

  • Stayed July 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Kgavili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityPavilion154, Guest Relations Manager at Ambassadors Inn & Suites - Virginia Beach, responded to this review, July 28, 2011
Hello

The management of Quality inn Pavilion would like to take this opportunity to thank you for staying with us & your feedback's are very important to us as it gives us ideas of our weakness or how to improve for future.
We sincerely apologies for the inconvenience & hope you will accept our apology.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
3 of 5 bubbles Reviewed July 22, 2011

It was about a 6/8 or so blocks to walk to the ocean front which I recommend instead of paying for parking and getting stuck in traffic or trying to find one. Breakfast was either eggs or hashbrown but not at the same time. It might have been just one day. Wifi connection was pretty good, didn't have a problem. School was at Dam Neck, didn't take to long to get to. Room was pretty clean, the pool not so much.

  • Stayed July 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SailorAlby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityPavilion154, Guest Relations Manager at Ambassadors Inn & Suites - Virginia Beach, responded to this review, July 28, 2011
Hello,

The management would like to take this opportunity to thank you very much for choosing Quality Inn Pavilion for your Vacation/Accommodation needs. The guest feedback are very important to us as it gives us our strength & weakness in fulfilling the customers needs & their comfortable stays

Thank you very much
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
Level Contributor
5 reviews
2 of 5 bubbles Reviewed July 11, 2011

Terrible experience checking in. Aside from waiting behind multiple yelling customers, we drove 11 hours, and were told that we would have to wait another hour before we could go to our reserved room. I was too tired to argue- and it was 4:00 pm when we got there, even though check-in was supposedly 3:00 pm.

The rooms looked like normal rooms- fairly clean. The door to our room was warped, so we had to slam the door to get it to shut. The cleaning staff left our door open when they left at least 2 of the 4 nights that we stayed. The faucet in the bathroom was a little hard to figure out, or it was broken. (not sure which one) **Very Moldy bathroom**

LIke another reviewer previously stated--THERE WERE CHEWED UP CHICKEN BONES ALL OVER THE PARKING LOT EVERYDAY. YUCK!

All in all, it was less than mediocre. I will not be going back to this hotel.

Room Tip: Go anywhere else!
See more room tips
  • Stayed July 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Jennybean910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ambassadors Inn & Suites - Virginia Beach

Property: Ambassadors Inn & Suites - Virginia Beach
Address: 716 21st St, Virginia Beach, VA 23451-4123 (Formerly Quality Inn Pavilion)
Location: United States > Virginia > Virginia Beach
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #94 of 109 Hotels in Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ambassadors Inn & Suites - Virginia Beach 2*
Number of rooms: 97
Reservation Options:
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Also Known As:
Quality Inn Pavilion Hotel Virginia Beach
Pavilion Quality Inn
Quality Inn Virginia Beach
Virginia Beach Quality Inn

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