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“very friendly”

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DoubleTree by Hilton Hotel Virginia Beach
Ranked #12 of 109 Hotels in Virginia Beach
GreenLeadersSilver level
Reviewed November 11, 2013

Concierge and front desk staff very friendly. Weekday cleaning staff very friendly and welcoming. Everyone appeared happy we were there. Everyone smiled and staff went out of way to welcome my friends from overseas.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this reviewResponded November 13, 2013

Thank you for the compliments. I am happy to see our team took great care of you and your friends. We hope to see you again soon!

Thanks,
John Zirkle
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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882 - 888 of 1,384 reviews

Reviewed November 10, 2013

This hotel always delivers great value, and service. The restaurant is very convenient, and has a nice bar. Excellent workout facility, with lots of equipment. The price is usually the lowest of any Hilton property in the area.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this reviewResponded November 11, 2013

Thank you for the kind words. We strive to provide excellent service and accommodations at a great value. I am happy to see we delivered. We look forward to welcoming you back again soon!

Thanks,
John Zirkle
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2013

Very convenient to the Va Beach Convention Center. Had a couple of issues like the ceiling panel in the bathroom falling down but that was fixed quickly. Staff friendly, beds very comfortable, but the comforter caused me to be very hot at night.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Aaron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this reviewResponded November 11, 2013

Thank you for your review. I do apologize for the ceiling issue and the comforter keeping you too warm. I was happy to see you found our staff friendly and beds comfortable. We look forward to welcoming you back again soon!

Thanks,
John Zirkle
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

This hotel was an excellent value for the price. The room was clean and comfortable. The staff was friendly. If you are in the area for business this hotel is a great value. If you are looking to be close to the beach, this isn't the hotel for you.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Carl A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this reviewResponded November 7, 2013

I was happy to see your room was clean and comfortable. Thank you for the compliment to our friendly staff as well. We hope to see you again soon!

Thanks,
John Zirkle
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

This hotel was average,it was a little noisy and our room and the hall smelled like cigarette smoke even though we asked for a non smoking room. the warm cookies were the best part of the stay at this hotel

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this reviewResponded November 5, 2013

Thank you for your review. I very much apologize for the noise and smoke smell. We are a smoke free hotel and do not allow smoking in our rooms or public areas. Unfortunately, some guests still smoke in rooms. Please let us (or any hotel) know if this happens in the future as we will take immediate action to move you to a new room and ensure whoever was smoking stops.

Glad to see you enjoyed the cookies, they are good!

Thanks,
John Zirkle
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2013

If you are used to having a continental breakfast with your stay expect the same here except you will have to pay $11.99 a person. The hotel restaurant puts on the buffet so you have to pay them for your scrambled eggs and boxed cereal. The buffet is not worth the money. Go to IHop or Denny's instead!

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Julie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this reviewResponded November 13, 2013

Thank you for your review. While I was pleased to see you enjoyed your stay, I am sorry to hear you were not happy with our breakfast offerings. We do not offer a complimentary breakfast, however our breakfast buffet consists of over 50 items. I have reviewed your comments with our culinary team to ensure the buffet consistently provides the best and freshest ingredients.

Thanks,
John Zirkle
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2013 via mobile

I have stayed here the past 4 Aprils while I was in high school for the VA FCCLA state conference. Every year the staff was incredible. They were so friendly even though the hotel was filled with teens. Now that I am in college I will always remember this place and stay here when I come to the beach. I am happy to say that some of my best high school memories happened here. Thank you Double Tree!

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
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    • Service
Thank Brookeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this reviewResponded November 4, 2013

Thank you for the kind words. We love hosting the FCCLA Conference and we are honored to be part of your memories of such good times. We look forward to welcoming you back soon!

Thanks,
John Zirkle
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Virginia Beach

Address: 1900 Pavilion Dr, Virginia Beach, VA 23451-5551
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Virginia Beach
#27 Business Hotel in Virginia Beach
Price Range: $88 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Virginia Beach 3*
Number of rooms: 292
Official Description (provided by the hotel):
The DoubleTree by Hilton Virginia Beach is perfectly located adjacent to the Virginia Beach Convention Center in the resort area of Virginia Beach. The Hotel is just eight blocks from the sand and surf of the beautiful Virginia Beach Oceanfront and Boardwalk. Our newly-appointed, spacious guestrooms set us apart from the others, and feature all the comforts of home with a long list of amenities to include Neutrogena products. For your convenience, we have upgraded the high-speed Internet access that is available in all guestrooms and meeting rooms. Enjoy a workout in our Precor® Fitness Center, take a dip in the indoor pool or sunbathe on our sundeck. Our on-site Max & Erma's Restaurant is ready to serve you from sunrise to sundown. Whether you visit for business, vacation or getaway weekend, our friendly, helpful staff at the Doubletree Hotel Virginia Beach looks forward to welcoming you with our special, signature warm chocolate chip cookie at check-in. ... more   less 
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Also Known As:
Doubletree By Hilton Virginia Beach Hotel Virginia Beach
Doubletree Virginia Beach
Virginia Beach Doubletree

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