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“Good, basic Hampton Inn”

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Hampton Inn Norfolk/Virginia Beach
Ranked #17 of 109 Hotels in Virginia Beach
Certificate of Excellence
Norfolk, Virginia
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good, basic Hampton Inn”
Reviewed October 9, 2012

I only stayed one night. The room was typical Hampton Inn with 2 queen beds and the usual excellent Hilton bedding. Very comfortable. HDTV in the room with HBO. Check in was a little slow as the only person on duty was stuck on the phone with another customer. Took about 15 minutes before he got to me. Breakfast was good with both hot and cold options available. Price was the government per diem rate so relatively cheap for a Virginia Beach hotel. I was attending an event at the Virginia Beach Convention Center which is about 10 miles away but only took about 15 minutes to get to as you're against traffic in the morning.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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468 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Winchester, Virginia
Level Contributor
94 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed September 24, 2012 via mobile

Where do I begin? Two room changes (because of previous occupant smoking, and wifi issues) dirty stained carpets and bed linen, hair in the bathtub, etc etc. you get the picture. Truly no amount of customer service (and it was really good) and warm cookies can fix this train wreck. The place smells like air freshener sprayed over dirty vacuum cleaner bags. They really need to gut this place and start over. I'm usually pretty forgiving but boy was this hotel a stinker.

Stayed September 2012, traveled on business
Helpful?
1 Thank Michaelman_26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer M, General Manager at Hampton Inn Norfolk/Virginia Beach, responded to this review, October 1, 2012
Thank you for the review of your experience at our property. Please be assured that we have reviewed your comments and are taking steps to freshen our hotel. Our internet is in the process of being upgraded and we are working diligently on removing any smoke odor from our rooms.

I appreciate your time in reviewing our hotel.

Regards,
Jennifer McMicken
General Manager
Hampton Inn Norfolk Virginia Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 21, 2012

Promptly checked in, greeted when i walked in. Was thanked for being hilton honors reward member. VERY impressive. Clean, happy staff, great breakfast! Cookies out at 5pm during the week, and local restaurants on hand along w/ a map.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ejhilliker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer M, General Manager at Hampton Inn Norfolk/Virginia Beach, responded to this review, October 1, 2012
Thank you for the review of your experience at our property. I am glad to see that you experienced our great service and amenities while you stayed with us. We hope to have you back again soon!

I appreciate your time in reviewing our hotel.

Regards,
Jennifer McMicken
General Manager
Hampton Inn Norfolk Virginia Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 8, 2012

I have stayed here a few times on business. Check in was usually pretty quick but they could use an extra person at the front desk during the busy times. The rooms were average. There was nothing wrong but nothing that stood out. The beds were comfortable and the rooms were clean. Breakfast in the morning is the usual Hampton Inn breakfast. Lots of options and the attendant kept it stocked.

Overall, I would stay again for quick business trips. Its nothing special but everything I needed.

Tip: There is a light rail stop a few blocks away. You can take the light rail to downtown Norfolk where there are fun things to do and good places to eat. I went to the waterfront, saw the battleship Wisconsin, and ate at Hell's Kitchen. Hell's Kitchen was delicious.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank souixtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer M, General Manager at Hampton Inn Norfolk/Virginia Beach, responded to this review, October 1, 2012
Thank you for your review of your experience at our hotel! I am glad that you enjoyed the hotel and the Norfolk Virginia Beach area while you were in town and we hope to see you again!
I appreciate your time in reviewing our hotel.

Regards,
Jennifer McMicken
General Manager
Hampton Inn Norfolk Virginia Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wrightstown, Wisconsin
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 7, 2012

The hotel staff is very friendly, and the beds are awesome. The sheets and duvet covers are changed each time a guest leaves a room. We were at this hotel for 5 nights. The breakfast was exceptional - always a hot dish, biscuits and gravy, eggs, sausage, oatmeal, fresh fruit, assorted breads and always fresh fruit. The toilet in our bathroom had a ring inside of it near the water level. I thought perhaps it was a permanent stain, but when we returned to our room after it had been cleaned, the ring was gone. There were stains in the bathtub (dirty feet) that I think would have been removed if they were scrubbed. There was a slight mold smell in the hallway, that would be difficult to avoid considering the high humidity levels. The pool was clean, water warm and there were enough chairs/tables around the pool area. The location of the hotel is convenient for traveling and seeing the sites.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary Jo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer M, General Manager at Hampton Inn Norfolk/Virginia Beach, responded to this review, October 1, 2012
Greetings Mary Jo,
Thank you for your review, it was full of information that I not only shared with my staff but information that we are using to help freshen our property. We hope to see you back on your next vacation!
I appreciate your time in reviewing our hotel.

Regards,
Jennifer McMicken
General Manager
Hampton Inn Norfolk Virginia Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaverdam, Virginia
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 5, 2012

The hotel was very nice, clean, beds soft, room smelled like smoke even thought it was non smoking, duvels were lumpy, but clean. Stayed overnight for a concert with my daughter-inlaw and grandaughter. Staff was wonderful very friendly...

Room Tip: Rooms very quite, liked the blackout shades.
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KarenH467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer M, General Manager at Hampton Inn Norfolk/Virginia Beach, responded to this review, October 1, 2012
Greetings Karen H,
Thank you for your review about your quick visit to our property. I apologize about the smell of smoke in the room that you stayed in, we are diligently working to remove smoke smells when a guests smokes in a non smoking room.
I appreciate your time in reviewing our hotel and hope we can see you back when you are in town for another great concert!

Regards,
Jennifer McMicken
General Manager
Hampton Inn Norfolk Virginia Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sanford, North Carolina
Level Contributor
128 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed August 24, 2012

Stayed here on a receint business trip, easy access to the highway, very friendly staff. Quick check-in, check-out. Typical high Hampton Inn standards, clean, comfortable, and quiet. Breakfast in the morning was never crowded, although I could see it being so during the height of the tourist season. Overall an excellent stay and I would recommend. I will stay here again.

Stayed August 2012, traveled on business
Helpful?
Thank Kd4dna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Norfolk/Virginia Beach

Property: Hampton Inn Norfolk/Virginia Beach
Address: 5793 Greenwich Rd, Virginia Beach, VA 23462-6517
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Virginia Beach
#16 Business Hotel in Virginia Beach
#19 Romantic Hotel in Virginia Beach
#25 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Norfolk/Virginia Beach 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
The Hampton Inn Norfolk/Virginia Beach is situated between both cities with easy access to each. We are a short drive from the Norfolk International Airport and Virginia Beach Convention Center. Our hotel is conveniently located to area businesses and military bases, including Northrop Grumman, Riverside Corporate Center, Oceana, and Dam Neck. Enjoy free hot breakfast with Hampton's signature waffles and oatmeal every morning plus free wireless internet to keep you connected. Our guest and accessible rooms have the comforts of home with the clean and fresh Hampton bed plus a refrigerator and microwave. As always, your stay with us is backed by the 100% Hampton guarantee. ... more   less 
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Also Known As:
Hampton Inn Norfolk/Virginia Beach Hotel Virginia Beach
Hampton Inn Virginia Beach
Virginia Beach Hampton Inn

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