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Country Inn & Suites By Carlson, Virginia Beach (Oceanfront)
Ranked #24 of 109 Hotels in Virginia Beach
Richlands, Virginia
Level Contributor
3 reviews
3 hotel reviews
“Clean BUT HOT !”
Reviewed August 5, 2012

This is a very clean hotel ! We were only here for about 30 mins and found out that our TV remote would not work and the safe said low battery. Called front desk very nice, send someone up shortly ! Shortly never came, we wanted to go out but could not due to waiting. Called again about 2 hours later about our problem. Again very nice, be right there shortly ! Shortly never came again ! tired of waiting I went to front desk because we wanted to go out. Very nice again the fellow said he could not see where we had called ?! He said he would send someone ! I explained to him our room was HOT and it was set on 65. He said oh, it is a engery saver ! I am okay with that expect, at night it was VERY HOT!! For the PRICE stay at the Marriott next door !!!!!!!!!! SAME PRICE BETTER HOTEl. Checking out was a total disaster !!!!!!!!!!!!!! Can not get to the breakfast either.Not enough room for everyone. Went and purchased breakfast every moring else where !

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank l156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,147 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
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English first
Hampton, Virginia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 1, 2012

We had a great time in this hotel. My family of 6 stayed comfortably during the sand soccer tournament. The hotel was in a good location. Everything was in walking distance and we did not have to leave for anything. The room was a tight fit, however, being in Va beach, we didn't stay in the room for long. The balcony gave a beautiful view of the ocean. There is easy access to both the street or the beach. The buffet breakfast was great and very filling. There was also plenty of seating. The cleanliness of the room was pretty good. We did notice a few things but there was nothing major. The children loved the pool which was a great size. Parking garage was very tight, however, we maneuvered it just fine in out mini van. We enjoyed and will definitely be staying at this hotel again.

Room Tip: I think all rooms had a great view of the ocean.
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank BCwarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tsgm, General Manager at Country Inn & Suites By Carlson, Virginia Beach (Oceanfront), responded to this review, August 3, 2012
Dear BCWarrior:

I appreciate you taking the time on posting a comment about your recent stay with us.
I am glad to read that your overall experience was an enjoyable one. I hope your child did well at the soccer tournament, I am also glad to read that you enjoyed our breakfast.
On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,
Tony Sierra
General Manager
Hotel Managment
757-437-9100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galax, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 1, 2012

We came here after moving from the "Rathole" Travelodge down the street. Luckily they had a room for us on such short notice. The desk clerk even took us to see the unit before taking it. The breakfast bar was great, there was always someone cleaning,and the staff were very nice. The only complaint I have is that the pool was a little under maintained. Otherwise we were very happy.

Room Tip: Get on one of the lower levels if possible so you won't have to drive so far up in the parking g...
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pittsburgh
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 28, 2012

Stayed here for 4 nights with my family last week. The location is really, really good. Was our first time to VA Beach and we were pleased to have so many things to do without taking the car our of the (FREE!) parking garage. With 4 kids, we typically look for suites hotels and generally find something spacious. This was very small compared to what we were expecting.
Room was clean but carpet had that wet-towel-on-the-floor smell. I suppose that's typical at the beach, but doesn't make it pleasant and there are ways to freshen up the carpet between guests. Housekeeping staff were friendly but not the most professional. We opted for 'clean towels only' in lieu of full service on our 2nd day ... and that's exactly what we got. Ran out of shampoo and toilet paper and had to go to front desk for those. Staff who worked the breakfast were excellent and pleasant. Staff at front desk professional and friendly as well.
Overall I would not hesitate to recommend this property; just know that for the price, this is not anything luxurious. You are paying for the location.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank tajurach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 26, 2012

I booked a hotel down the street andI encountered extremely rude people at the front desk. After cancelling the reservation, I happened into the Country Inn & Suites, and stayed for two nights. Every single employee went above and beyond to help and make our stay wonderful. The rooms are nice, clean and the patio opens steps from the beach. Breakfast is one of the best around, and proximity to shopping is good. I can't remember the names of the incredibly kind lady and young man at the front desk, but you know who you are! Thank you.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chopin333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tsgm, General Manager at Country Inn & Suites By Carlson, Virginia Beach (Oceanfront), responded to this review, August 3, 2012
Dear Choppin33:

I appreciate you taking the time on posting a comment about your recent stay with us.
I am glad to read that your overall experience was an enjoyable one. I hope you enjoyed the wedding you were here to attend. The names of the employees you are trying to recognize are Josh and Andrea.
On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,
Tony Sierra
General Manager
Hotel Management
757-437-9100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bergen, Norway
Level Contributor
125 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed July 22, 2012

Nice view, beachfront, free wifi, ok breakfast, ok staff
Minus : overall dark corridors, a bit depressing .....
The pool area good be so much nicer with small things.... Make the ceiling nice, put some plants up, just make it lighter and brighter..... And put up the temprature a few degrees...
The beds are pretty hard to, but that is a personal taste.....

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bergen74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North East, Maryland
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 16, 2012

The staff was the most gracious, friendly, and accomodating I've experienced! There was a mix-up with our reservation, so the staff had us in another, more suitable room within a few minutes. Breakfast was excellent EVERY day! It was (aside from the jet noise, which you quickly get used to) surpisingly quiet, as well. The hotel is kept scrupulously clean, even with sand and water being constantly tracked in. And the staff was the most courteous, and friendly anywhere! Oceanfront - check! Free parking - check! Great food and shopping within walking distance - check! You can also take the airconditioned "trolley" for $1 per ride or $2 for the whole day! All in all a very nice relaxing stay for three friends.

Room Tip: Air conditioning was not working in our first room on the 8th floor. But we were moved to a better...
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  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank skoolmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tsgm, General Manager at Country Inn & Suites By Carlson, Virginia Beach (Oceanfront), responded to this review, July 25, 2012
Dear Skoolmom,

Thank you for taking the time to write a review about your stay at the Country Inn and Suites Oceanfront. I am thrilled to see that you enjoyed your time at the hotel. I am also glad to read our reservation will fixed and you did not have to miss any beach time.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,
Tony Sierra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Virginia Beach (Oceanfront)

Property: Country Inn & Suites By Carlson, Virginia Beach (Oceanfront)
Address: 1801 Atlantic Avenue, Virginia Beach, VA 23451-3308
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Virginia Beach
#18 On the Beach Hotel in Virginia Beach
#28 Business Hotel in Virginia Beach
#34 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Virginia Beach (Oceanfront) 3*
Number of rooms: 114
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites Virginia Beach Oceanfront hotel! Located on the beach and just steps away from the world-famous Virginia Beach Boardwalk, our hotel provides easy access to the beach, area dining, souvenir shopping, entertainment and more. Every room features spectacular views of the Atlantic ocean along with a private balcony, microwave, refrigerator, and coffee maker. With its convenient amenities like complimentary hot breakfast, free high-speed wireless Internet access, heated indoor pool, fitness center, oceanfront restaurant, and on-site parking, our oceanfront hotel in Virginia Beach, VA is sure to please leisure and business travelers alike. Come visit us for a fantastic beach vacation! ... more   less 
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Also Known As:
Country Inn & Suites Virginia Beach Oceanfront Hotel Virginia Beach
Country Inn And Suites Virginia Beach Oceanfront
Howard Johnson Oceanfront Resort
Virginia Beach Howard Johnson Oceanfront
Howard Johnson Virginia Beach

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