Top to bottom this place has it going-on re facilities and customer service. One of the managers, Cliff, provided the kind of help and advice you would expect to get from a concierge at a five-star hotel - better, actually. For example, he gave-us a heads-up on expected wait at a local favorite breakfast eatery, called ahead (without being asked) to make sure they were still serving breakfast in late morning, printed out directions (again, without being asked) and made additional suggestions after learning a bit about our interests. Not what you would expect from an extended-stay chain hotel. Housekeeping was uniformly pleasant and helpful. Other on-duty staff members were almost equally helpful. The hotel managed to cram (without being overly crowded) everything one could need in the modest space of our suite. We found the facilities better than most Marriott Courtyards and even the nearby higher-star Courtyard Cheseapeake Marriott, which despite its price and appearance was rough around the edges. I don't normally write reviews but felt compelled to give this place a hearty thumbs-up. Only gripe - pillows could have been fluffier/firmer.
- Official Description (provided by the hotel):
- Our extended stay hotel in Virginia Beach offers 94 spacious suites that are thoughtfully designed. Enjoy fully furnished kitchens with dishwashers, ovens, and refrigerators in each of our suites. Complimentary Grab-n-Go breakfast. Stay connected and work easily with complimentary wireless internet-access. Each room also has free HDTV cable service including HBO. Laundry facility, outdoor seasonal pool, & great rates for extended stay visits at our Virginia Beach hotel. Get a great night's sleep with luxurious bedding featuring custom comforters and fluffy pillows. This hotel has a smoke-free policy. ... more less
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- Also Known As:
- Towneplace Suites Virginia Beach Hotel Virginia Beach