First off, I brought my macbook with me to do homework over the weekend. I was gone from Saturday morning to late Saturday afternoon. When I got back my macbook was missing from my room. When I went to the front desk to report it, they gave me attitude and were not helpful at all. They said to review surveillance, they need the GM who was not on property. They said she should call back tomorrow, but if she doesn't I should call her. Honestly, it should not even be a question of me calling her. THIS LAPTOP WAS IN MY ROOM!
From A-Z this hotel experience was horrific. When we first got our room keys they did not work. We had to take them back to the front desk where the front desk gave me a problem because I did not book the room. After we got the keys, we walked in and this non-smoking room REEKED of smoke. There were holes in the sheets, stains on the shower curtains, and the floor was so dirty that I felt like I was going to get athletes foot through my shoes!
Also, I was traveling for a Field Hockey tournament and my parents were staying in the same hotel. The front desk acted as if my dad was a creepy man who was into young girls. HE DOES NOT GIVE OFF THE IMPRESSION AT ALL, and I was mortified they even thought that. Also, my parents paid for two nights and decided to leave after one night because the hotel was appalling. They gave the keys to the front desk and said either we are coming back or my daughter is to stay in the hotel. They proceeded to check out the room my dad paid for. When I went to the front desk to get the keys he left for me, they said they already checked him out. I called my father and he had to argue with the front desk to get the keys for the room. They said if he didn't want the room, we would have to take it up with expedia because we bought the room offline.
No wi-fi in rooms, only in lobby
Continental breakfast consists of a bagel, coffee, and heavy chlorinated water
Front desk was extremely unpleasant and uneasy to talk to
Rooms were not sanitary
I am not easily disgusted by things, but honestly I wont be surprised if I get sick in the next few days.
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- Also Known As:
- Wynnwood Inn And Suites
- Wynnwood Hotel Virginia Beach