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“Been a while since I have stayed at a Holiday Inn”

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Holiday Inn Va Beach-Oceanside (21st St)
Ranked #25 of 109 Hotels in Virginia Beach
Certificate of Excellence
GreenLeadersBronze level
Bedford, Virginia
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Been a while since I have stayed at a Holiday Inn”
Reviewed February 8, 2013

This Holiday Inn was booked for a conference in which I attended which included the room in the rate. I was pleased with the front desk where check in was quick and correct. I had asked for a room with a king which was later to be found that the door would not lock upon leaving. When I notified the front desk they arrived quickly and when unable to resolve the problem I was quickly given another room.
While this was the off season I was pleased to find the HI to be at the end of the boardwalk and very easy to locate. The room while OK, had a lived in feel that I hope they don't let go much longer. Bathroom sink was cracked, stain on shower curtain and a candy wrapper (not mine) on the floor at the edge of the bed.
All rooms have a great view, free wi-fi, breakfast buffet was good, and as I travel solo felt very safe. If you are on a budget and don't need all the bells and such it is a good place to stay.

Room Tip: All rooms have an ocean view, ground floor rooms opens directly onto the beach. Higher floors have...
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  • Stayed February 2013, traveled on business
    • Value
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Helpful?
Thank Mtnmom5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe H, General Manager at Holiday Inn Va Beach-Oceanside (21st St), responded to this review, February 11, 2013
Thank you for the feedback that you have provided the Team at Oceanside Holiday Inn. We use this information in order to make our operation/service the best we can for everyone that stays with us. Hope to see you soon.
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613 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
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English first
Fort Eustis, Virginia
Level Contributor
1 review
Reviewed February 7, 2013

Crystal the front desk clerk was more than helpful and she made sure that our stay was more than great. She went out of her way to let us know some of the attractions that were within walking distance. We had a bit of an issue with checking in and she resolved it miraculously and without any delay. She is a great benefit for the company.

Room Tip: The rooms were very immaculate and the staff were very friendly and helpful. The beach was absolutel...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Raschelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe H, General Manager at Holiday Inn Va Beach-Oceanside (21st St), responded to this review, February 8, 2013
Thank you for your comments about the service that Crystal provided you during your last stay here at the Oceanside Holiday Inn. We are always working on improving our service to every guest that stays with us. Our goal is to be the best at the oceanfront by treating everyone as a member of our family. Hope to see you soon.
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Richmond, Virginia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 5, 2013

I use TA as a means of making sure I get the best accommodations when I am going out of town and am impartial to which hotel we use. I have found the reviews to be accurate and very helpful in assisting me when making my final decision. I was pleasantly surprised when I stayed at HI. The front desk staff was very pleasant and they had the items my husband and I failed to pack (mouthwash, shower cap and fork for a late night dinner). The room was equipped with Bath and Body Works shampoo and conditioner which was nice considering I am a BBW fan. The room seemed to be well kempt and none of the bedding or furniture appeared unusually worn. We paid extra to be treated with breakfast in the morning and the buffet style breakfast was quite tasty. The restaurant staff was also extremely friendly and accommodating. The only issue I had was that it was not disclosed that breakfast ended at 10AM; so, I was forced to hurry and get dressed in order to get to the dining area (which I arrived at about 10:05 and I was still allowed to dine).

When we arrived at the HI, a wedding reception was taking place. Some of the guests, I am sure, were staying at the hotel but not all of them were. The guests from the reception actually took a good portion of the available parking spots – requiring my husband and I park in an overflow lot across the street, which was unacceptable. My other issue was that there was no actual comforter on our bed which was a little unpleasant since I am cold-natured and love lots of blankets. The remedy to that, though, was to turn the my heat up which worked very well. Overall, this hotel was very, very nice and I would absolutely stay here again. It was a great value and appropriately attended to most hotel features that were important to me.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank 0808momof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe H, General Manager at Holiday Inn Va Beach-Oceanside (21st St), responded to this review, February 6, 2013
Thanks for the feedback about the hotel and the services that we provide our guests. We are using all of the feedback from our guests to improve the services that we provide on a daily basis. Parking is being addressed by adding valet service over the busy months and we will not be charging additional fee's for hotel guest parking whereas many of the oceanfront hotel's will start charging additional fee's during this upcoming summer months. We value our guests and strive to become their home away from home while on vacation, business or just trying to get away for a relaxing weekend.
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Chester, Virginia
1 review
Reviewed February 2, 2013

We have stayed at all three locations in Virginia Beach and the service at the Holiday Inn Oceanside is outstanding! Tim Payne, server in the dining room was so great that even the kids noticed! We appreciated the service and pleasant attitudes of staff at the front desk, maintenance, and housekeeping too. Tim contacted maintenance and coordinated to have the ceiling sprinklers in the pool turned on! He managed also managed the complicated kids' meal orders. Going off season certainly has its perks - we would able to get late check-out and extra towels with no problem. We'll be back March 1st - Tim, get everyone ready for Noah and Katherine's return :)

Room Tip: Oceanview is always worth it. They were dredging the beach when we went in January and the hotel pr...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Kathleen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe H, General Manager at Holiday Inn Va Beach-Oceanside (21st St), responded to this review, February 4, 2013
Thank you for the comments pertaining to Tim and the staff. As a side note the Sand Replacement Project has been completed and the beach looks great. The effects of superstorm Sandy on the Virginia Beach area was centered around the fact we lost some of the beach front but now we look better than ever. Our prayers continue to go out to all of our families and friends still going through the aftermath. Again, thank you for the kind words about the staff and hotel.
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Powhatan, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 28, 2013

Tim Payne is like an ambassador for the hotel. He provided amazing customer service. We were there during inclement weather. He made us feel at home and was always thinking ahead anticipating what we would need before we even had to ask. Thank you for providing such wonderful service.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
Thank cndhunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe H, General Manager at Holiday Inn Va Beach-Oceanside (21st St), responded to this review, January 29, 2013
Thank you for the great feedback about Tim our Restaurant/Bar supervisor. He has made a great addidtion to the staff and we are all proud of the service he, as well as the entire team provides to our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 28, 2013

I stayed here just this past weekend for a 4 day weekend to surprise my sister who lives in VA beach for her bday. The hotel is just off interstate 264 and the location is in a nice part of the ocean front. The hotel was clean and the staff were super friendly. My room was nice and spacious with a coffee maker, microwave and mini fridge. The view was AWESOME! Every room has a balcony that faces the ocean which is a huge PLUS! I would definitely stay again!!

Room Tip: Ask for a high floor the view is spectacular
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  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank spootgrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe H, General Manager at Holiday Inn Va Beach-Oceanside (21st St), responded to this review, January 29, 2013
Thank you for the outstanding comments. You are also right we are at the end of 264 and once you park your car you can forget about it until you leave since we are in the middle of the Virginia Beach strip. The guest rooms have just been completely remodeled and we added a HDTV 32" in everyroom and currently have HD channels available for your watching pleasure.
Thank you again for noticing the change.
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Fredericksburg, Virginia
1 review
Reviewed January 21, 2013

After staying at a different Holiday Inn in Virginia Beach for years, I decided to try the Holiday Inn Oceanside based on its recent renovations. Prior to even arriving at the hotel, I was immediately impressed by the staff's responsiveness. Onur, the front desk manager, was incredibly helpful in assisting me in finding a local day spa. Upon my arrival, one of the staff, Tim, shared his local knowledge of the area in recommending places to go for dining and entertainment, resulting in a delicious meal at Tautogs and delightful evening of music at Murphys. The oceanfront rooms are large, comfortable, meticulous and nicely renovated. Despite the presence of construction equipment on the beachfront due to beach remediateion from Sandy, the stay was enjoyable. The delivery of a bottle of champagne to my room was a welcome surprise. The accomodations are great but the staff are the ones who have made this my new place to go when traveling to Virginia Beach.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe H, General Manager at Holiday Inn Va Beach-Oceanside (21st St), responded to this review, January 22, 2013
Thank you for the nice feedback on two members of our team. The city (With Federal Funds) has finished restoring the beach after Sandy in front of our hotel and it looks better than I have ever seen. The view is just breath taking every morning watching the sun rise over the water and dophins playing. Now there is another event worth taking part of and that is the Whale watching tour that is available locally. Again thank you for the comments and hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Va Beach-Oceanside (21st St)

Property: Holiday Inn Va Beach-Oceanside (21st St)
Address: 2101 Atlantic Ave, Virginia Beach, VA 23451-3346 (Formerly Holiday Inn Oceanside Virginia Beach)
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Virginia Beach
#11 Family Hotel in Virginia Beach
#12 Green Hotel in Virginia Beach
#15 Romantic Hotel in Virginia Beach
#18 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Va Beach-Oceanside (21st St) 3*
Number of rooms: 149
Official Description (provided by the hotel):
Welcome to the Holiday Inn Oceanside hotel in the heart of the Virginia Beach Resort District, a hotel especially designed to make your Virginia Beach vacation fun, comfortable and convenient. At the Holiday Inn Oceanside hotel, Virginia Beach, VA, all of our 150 rooms offer a beautiful oceanfront view of the coast and boardwalk with a large private balcony, refrigerator, coffee maker, free wireless high-speed Internet access, pay-per-view movies and HBO. Our guest rooms are perfect for family vacations, business travel or that special weekend getaway. Enjoy a delicious meal in your hotel room using our convenient room service or visit Key West Bar & Grill open for breakfast, lunch and dinner. For your enjoyment we also have an oceanfront outdoor cafe for a relaxing meal overlooking the beach and the boardwalk. You are only seconds away from many of the main attractions that Virginia Beach Resort District has to offer such as the Virginia Aquarium and Marine Science Center, Farm Bureau Live and the Virginia Beach Convention Center. Whether you are in Virginia Beach on business or pleasure, the Holiday Inn Oceanside Hotel is the perfect east coast oceanfront retreat. ... more   less 
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Also Known As:
Holiday Inn Virginia Beach - Oceanside (21st) Hotel Virginia Beach
Virginia Beach Holiday Inn

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