We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Horrible- checked out within 30 minutes” 1 of 5 bubbles
Review of Neptune Park Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Neptune Park Inn
Ranked #101 of 109 Hotels in Virginia Beach
Alpharetta, Georgia
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Horrible- checked out within 30 minutes”
1 of 5 bubbles Reviewed June 26, 2007

My husband and I were traveling to VA Beach for our 1 year anniversary. We've never been there before, and thought it would be a nice extended weekend getaway. We weren't looking to spend a ton of money on our hotels, but we wanted something near the beach. This hotel was offering $99 a night for King sized 'recently renovated' rooms. I was a little skeptical about the hotel based on reviews, but my husband called and booked the room. He requested a room away from the elevator, and a newly renovated king size room.
He checked in before looking at the room (we just drove 8 hours and we figured it would be okay). We went up the very small, smelly elevator and right when we got out on the 5th floor, our room was right there! Exactly where we requested it not to be.
We went in, and the room looked like it was renovated- 25 years ago! It was disgusting- sand all over the place, hair in the tub, and just old and outdated. I didnt even want to sit on the bed.
We checked out about 30 minutes later after finding an oceanview room at Sandcastle Hotel- right on the beach and cheaper! The front desk woman told my husband we would be refunded for the 1st night (we were already charged in full). Its been over 2 weeks and we still have not received that refund. The manager is supposed to call us but we haven't gotten that either.
Don't stay here! Sandcastle Hotel was much nicer.

  • Stayed June 2007, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Marriedin06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

209 reviews from our community

Traveler rating
    14
    27
    28
    36
    104
See reviews for
94
39
6
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
NY
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed August 10, 2006

After reading other reviews I wasn't sure what to expect. It really wasn't bad though. Pros: the view was great, the roof top pool was fantastic, location was great for shopping, music, and beach. Cons: rooms surely could have used more cleaning, elevator was small/hot/kinda scary. I would use this hotel again. The price was good, and the staff was friendly and helpful. Our kids had a great time also.

  • Stayed August 2006, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
6 Thank threeblueeyedgirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed August 7, 2006

Good room, GREAT service, front desk workers were very kind and helpful when we needed directions, a phone number, etc etc. Did not try the breakfast but there are two breakfast places behind the hotel -- Jewish Mother (eggs, bacon, pancakes for $2.22!!) and a waffles place.

Easy walk across the street to the beach, very close to bustling boardwalks and restaurants. Housekeeping left the room sparkling clean, visited middle of the day while we were at the beach.

I reserved this online and MADE SURE to have a 5th floor room. Every room has an ocean view, but the 4th and 5th floors are the only renovated room. BE SURE TO GET A RENOVATED ROOM. "Guaranteed check-in" for the hotel is between 3 and 4, but we checked in at 1 and asked for the first 5th floor room available. A couple that had a 3rd floor room shared the elevator with us and stressed how discusting and horrendous their room was.

I went with my boyfriend, we are in our low low 20s, and we noticed a lot of the people that stayed seemed to be very young as well. Great air conditioning, heating, location, service, etc!

  • Liked — View and Location were great for the price
  • Disliked — elevator was often hot, crowded
  • Tips/Secrets — MAKE SURE TO GET 4th or 5th FLOOR ROOM!!
  • Stayed August 2006, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank collegegirl2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 bubbles Reviewed July 15, 2006

My husband and I took our 3 small kids to Virginia Beach for a long weekend, When I Made
our Reservations I was told it was ON The Boardwalk!!!!! Not true at all. The room had a horrible smell and not much of a view. The Elevator sounds like it was going to break at any time, Very Unfriendly staff, the room Was Not ready at time of check in, The Entrence to your room is in the Back of the building With the Dumpster. O'yah and the price of the room Waaaaaay to much. Very Dissatisfied Never Again.
C & D Fulton N.Y.

  • Stayed July 2005
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Unionville, VA
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed July 11, 2006

I booked my travel plans late, and was a little concerned when I read some of the reviews for the Ramada Limited at Virginia Beach, but being that I couldn't find oceanfront on a holiday weekend with only a few days notice I decided to take my chances. I was pleasantly suprised, being on the 5th floor we did have a nice ocean view (had to look past a few parking lots), plus the new Neptune Park and Statue were in view and earshot of the nightly entertainment. The staff were very cordial and helpful, assisting with giving us delivery menus from local pizza joints, the necessary bracelet for the child identity program for lost little ones, directions to trolly stops and other points of interest, and even a band aid when we had a late night boo boo and everything was closed. The WiFi (wireless internet) worked fine, and the desk attendent even asked how my experience was with it, as if he was truly concerned, as some patrons had reported problems in the past, although I had absolutely none. The pool was small, but we didn't really use it, just went up to check it out, it appeared clean and sanitary (coming from a long time home pool owner). What we and the kids liked best was that while you could see the ocean, you could also see the nightlife on Atlantic Ave, unlike when you are oceanfront and all you see is the water. Housekeeping could use a little improvement, while all we requested was the trash changed and the bathroom cleaned, they didn't clean the bathroom once the entire time we stayed, and if you can imagine with 4 kids it was pretty sandy by the time we checked out, a quick sweep or vac of the bathroom floor and a wipe down with new towels would have satisfied us. The fridge and microwave were great for keeping the kids stocked in drinks and snacks. All togehter is was a good experience, and a good value. We would stay again!

Helpful?
8 Thank Barbara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alabama
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed October 10, 2005

The cost of this hotel compared with the costs of the hotels around it tells the story. It is old, not kept clean, and not maintained well. The elevator is somewhat scary, the floors need new carpet, the rooms could stand a little more cleaning, the towels are quite cheap. But the people are really nice and if you want to save money and can stand not staying directly on the beach (its across the street), you'll be OK. Security seems to be good.

Helpful?
6 Thank kforgod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynchburg, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed October 9, 2005

Ramada is an excellent hotel chain and we have always been pleased with Ramada -- that's why we didn't think twice when we booked a room at this Ramada. Oh my word ... we left that hotel feeling gross and couldn't wait to get to a new hotel to take a shower and feel clean again!

The only great thing about the Ramada is the desk staff. The girl that worked the weekend we were there was really friendly and accommodating. But even she couldn't do anything about cleaning the room because all the maids left for the day (and we checked in/complained around 3 p.m.--normal check-in time).

Other than that, the room was nasty -- it definitely wasn't renovated like one of the reviewers mentioned below. The sink wasn't even cleaned and the bathroom mirror had water spots all over it. Our room only came with one bath towel and an almost-empty toliet paper roll so we had to go to the front desk to stock up for the night.

The hotel was just nasty-feeling and quite dirty. Someone spilled coffee outside our door and a coffee filter, empty sugar wrappers and cream wrappers trailed the spill down the hallway outside (it looked like it fell off the maid cart). The carpets in our room were stained and nasty and we're still trying to decide if they were even vaccuumed. And, the comforters on the bed (rather than the usual hotel bed spreads) were very worn and just nasty to even leave on the bed. We definitely checked our sheets to make sure they were new ones ... thankfully, they were fresh sheets (about the only thing right that night).

We left with an icky feeling and were VERY disappointed in this hotel. It is soooo under par with other Ramada hotels. Just because a hotel is across the street from the beach doesn't mean it can drastically lower it's cleaning standards. We were surprised that Ramada would allow one of its hotels to be in such poor condition.

One of the off-brand hotels would've been much better than this. Oh well, live and learn -- we will not be staying there again!! I'd rather pay $80 more/night next Neptune Festival and stay right on the ocean in another name-brand hotel than stay at the Ramada again. To me, the extra $80 would be worth it! Do yourself a favor .....

  • Stayed October 2005
    • 4 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank HAHALL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Virginia Beach hotels
19 Atlantic Hotel
#61 of 109 in Virginia Beach
3.5 of 5 bubbles 320 reviews
Surfbreak Oceanfront Hotel
#53 of 109 in Virginia Beach
3.5 of 5 bubbles 98 reviews
The Oceanfront Inn
#18 of 109 in Virginia Beach
4.0 of 5 bubbles 453 reviews
Show Prices
Show Prices
Show Prices
Oceans 2700 Hotel
#57 of 109 in Virginia Beach
4.0 of 5 bubbles 100 reviews
Northeast Virginia Beach
Royal Clipper Inn and Suites
Royal Clipper Inn and Suites
#43 of 109 in Virginia Beach
4.0 of 5 bubbles 444 reviews
Cutty Sark Efficiency Motel
#67 of 109 in Virginia Beach
3.5 of 5 bubbles 102 reviews
Show Prices
Show Prices
Show Prices

Been to Neptune Park Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Neptune Park Inn

Property: Neptune Park Inn
Address: 3108 Atlantic Avenue, Virginia Beach, VA 23451 (Formerly Ramada Limited Atlantic Avenue)
Location: United States > Virginia > Virginia Beach
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #101 of 109 Hotels in Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Neptune Park Inn 1.5*
Number of rooms: 94
Official Description (provided by the hotel):
Located in the hub of Virginia Beach, the Neptune Park Inn is across Atlantic Avenue from the Boardwalk and beach. Across the street is Neptune's Park where weekly live performances and events take place from spring to fall. Shops, restaurants, and a variety of activities are all at your doorstep. Relax and enjoy our Roof Top Pool, plus the kids have their very own pool! From our Roof Top Sun Deck you can take in the thrilling view of the beach and all the live action at King Neptune's Park. Among the activities, you'll find swimming, surfing, fishing, golf, tennis, and boating---more than enough for everyone in the family. The Inn has 94 rooms, some upgraded to include microwaves and refrigerators. Free parking, Free Wireless Internet, and every room has an in-room safe, Coffee maker, Hairdryer, Iron, and Television with Cable/HBO/ESPN. Handicapped accessible rooms are also available. You'll love the view from our Roof Top Pool and Sun Deck. But best of all, you'll love our location and great rates! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Travelocity so you can book your Neptune Park Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Neptune Park Hotel Virginia Beach
Ramada Hotel Virginia Beach
Ramada Limited Atlantic Avenue
Ramada Virginia Beach

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing