We stay here off season with our dog frequently and always enjoy our stay, and it will still be our first stop in fall and winter. We will likely avoid May, however, when it's busier, and I wanted to warn others, as they definitely have a problem with their smoke-free hotel policy. I called twice for 2 different guests smoking in the room next door and reported it to housekeeping as well (first guest smoked even after we complained, second guest did not). It comes right into the room through the connecting door, even when stuffing towels around it. Then walking back into the hotel the last night, someone actually dropped a hot, still lit butt right next to me from a balcony above the restaurant, which landed inches away from my dog and me returning from a walk. I couldn't believe it. I looked up to see him entering his room and closing the sliding door. Just a very frustrating stay for someone who cannot be around smoke and trying to stay at a smoke-free hotel. They need to police that better if they want to state they are smoke-free. It would be easy to have a manager or employee routinely walk each floor to check for cigarette (the room next to us actually had cigar and/or cloves in addition to cigarettes! It really stunk) smell and handle it before non-smoking guests must call.
- Official Description (provided by the hotel):
- Warm welcomes and great ocean views greet you at the Sheraton Oceanfront Hotel. Situated on the exclusive northern end of the Virginia Beach Boardwalk with direct beach access. ... more less
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- Also Known As:
- Sheraton Virginia Beach
- Virginia Beach Sheraton