I truly have a true love/hate relationship with this hotel. Our family stays here often, as we enjoy the perks associated with our SPG Platinum status and this is one of only a few Starwood hotels local to my son’s college. The love is for the location, as it is ideally located on a beautiful stretch of beach on the northern end away from most of the madness further south. It is very attractively decorated in vibrant colors and the whole place in general is bright, clean, and very well laid out. While sipping cocktails at their pool bar or outdoor cafe overlooking the beach, I really do feel as if I'm situated at an upscale beach resort in Florida or the Keys, which is really saying something for a mid-Atlantic coastal resort.
More good – The bar and food service staff is exemplary; they all smile ear to ear and cannot do enough for you. As is the case with most Starwood hotels, the restaurants offer a step above the usual hotel restaurant food. In fact, I believe the restaurant and pool café in the hotel are truly the best I've found within walking vicinity. Because of these benefits, we tend not to venture out too far away from the Sheraton VA Beach when visiting, as I do believe it and the surrounding hotels have the best offerings in Virginia Beach.
The Bad – the front desk staff, who time and time again demonstrate they are the anchor weighing down the ship. Among other things, they haven’t a clue as to how to deal with the Sheraton Platinum members. Additionally, we’ve had some spotty maid service during recent visits; specifically we found cigarette butts on the balconies of what were designated non-smoking rooms (smokers, why do you do this???)
Were it not for these and a few other glitches related to the Virginia Beach Resort area in general, this would truly be one of my favorite beach hotels on the mid-Atlantic Coast.
- Official Description (provided by the hotel):
- Warm welcomes and great ocean views greet you at the Sheraton Oceanfront Hotel. Situated on the exclusive northern end of the Virginia Beach Boardwalk with direct beach access. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Virginia Beach
- Virginia Beach Sheraton