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“Huge Let Down”

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Hampton Inn Virginia Beach Oceanfront North
Ranked #3 of 109 Hotels in Virginia Beach
Certificate of Excellence
GreenLeadersBronze level
Virginia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Huge Let Down”
Reviewed November 19, 2013

I have not stayed at this hotel in awhile. I usually stay at the Hampton Inn South due to cost(Hampton Inn South is usually cheaper), so I am not sure if they are owned by the same company. The pool was dirty with algae and other things. I had to kill a roach and other bugs in my room. The room and common areas did not look clean. I would not go back, period. People in housekeeping and the breakfast area were very friendly, front desk people need a little training on greeting customers with a smile and saying hello at least.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelthearea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonvboceanfront, Manager at Hampton Inn Virginia Beach Oceanfront North, responded to this review, November 20, 2013
Thank you for your feedback. We regret that your stay was not as expected, and assure you that the management team is reviewing your comments and taking any action required. We take pride in making sure that the hotel is clean and safe for our guests, and utilize professional exterminating and staff inspections to prevent insects.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (302)
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English first
Richmond va, United States
1 review
Reviewed November 18, 2013

The staff was great- We had a large group- and they were ready for us when we arrived- got in with no hold ups-- offered information for resturants in area-- breakfast was very good. rooms all face the ocean and balconys for each room.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with Hampton

Helpful?
Thank Shannon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 17, 2013 via mobile

I sleep on a 7 yr old innerspring airloom from Haynes. I hate my mattress. But compared to the ones in our room, it is awesome! I really think they need a serious mattress upgrade. The springs are poking out of the sides.

Stayed November 2013, traveled as a couple
Helpful?
Thank ejhilliker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonvboceanfront, Director of Sales at Hampton Inn Virginia Beach Oceanfront North, responded to this review, November 20, 2013
Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our mattresses. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Ohio
Level Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed November 11, 2013

We have visited Virginia Beach many times over the years. This was our first stay at the Hampton Inn Oceanfront North. It was wonderful! The rooms are very clean. The staff is extra friendly. The free breakfast was typical of complementary buffets, however, the food was plentiful and the staff was on top of everything. There were even staff members clearing tables and waiting on the patrons. This was a first - to have so much attention at the free breakfast. The hotel is situated in a very convenient area of the Virginia Beach boardwalk. Parking is definitely a commodity in the beach area, but this Hampton had a fairly sizeable lot and we were always able to get a space. The hotel went above and beyond by arranging a surprise bottle of champagne for me, at the request of my grown children in my home state. My husband and I were at the beach to celebrate my birthday and the kids had phoned the hotel wanting to do something special for me. It was a nice surprise to walk into the room and find the champagne, glasses, and a note from home. Well done! Thanks for making my birthday trip so great - and we will definitely be staying here again!

  • Stayed October 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank 2movinon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbury, Minnesota
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 10, 2013

We stayed at this hotel a few weeks ago. The room was clean and comfortable, staff was friendly. we ate dinner in the restaurant the evening of the day we arrived. Food was reasonably priced and very good. The breakfast buffet, which was included in the hotel stay was just ok. One plus staying at this hotel was free parking. Our family really enjoyed staying at this oceanfront facing hotel. We rented bikes in the morning, bike rental right in parking lot.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandylp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed November 7, 2013

Great Location and it is on the beach!!! Loved it and would stay there again!!! Rooms are very comfortable, great indoor pool, and walking distance to all the shops and restaurants so you do not need a car at all.....

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Thida L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonaire, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 4, 2013

The Hampton Inn on Virginia Beach is THE place to stay in this area. Great service, clean rooms, lovely breakfast each day. If you are lucky enough to be there on Olivia's day for breakfast, you are in for a treat. She is fabulous!!!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Betsy2305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Virginia Beach Oceanfront North

Property: Hampton Inn Virginia Beach Oceanfront North
Address: 3107 Atlantic Ave, Virginia Beach, VA 23451-2934
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Virginia Beach
#5 Business Hotel in Virginia Beach
#6 Romantic Hotel in Virginia Beach
#8 Family Hotel in Virginia Beach
#9 Green Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Virginia Beach Oceanfront North 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Hampton Inn Virginia Beach Oceanfront North is conveniently located in the desirable north end of the boardwalk. All 120 rooms are oceanfront featuring panoramic views of the beach and ocean. Enjoy a breathtaking ocean sunrise from your private balcony before heading downstairs to the complimentary breakfast buffet. At this Virginia Beach oceanfront hotel you get free WiFi, free onsite parking, and a microwave and refrigerator in every room. Relax or play in the waterfall grotto pool and hot tub. Enjoy an oceanfront dinner in the hotel restaurant, North Beach Bar & Grill, or walk to one of many restaurants along Atlantic Avenue. We look forward to an opportunity to provide you with a great stay! ... more   less 
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Also Known As:
Hampton Inn Virginia Beach Oceanfront North Hotel Virginia Beach
Virginia Beach Hampton Inn

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