When we checked in at 1:00 am, we asked about a room on the second floor and we were told that they were doing renovations and we needed to pick another room. We ended up getting a room with a double and come to find out it was a handicapped room. A couple of nights later we were moved into a room with a kingsize bed and the very next day we were told that we had to pay another 50.00 for our stay. According to the website it says that for a kingsize bed and 2 doubles are the same price so why were we charged more? The linens on the bed did not fit properly and they were stained.
We also asked that our room not be cleaned while we were gone for the day, we came back and it was cleaned, but no towels were left for us. We were there for 1 week, i should have taken my business elsewhere after the first night. The rooms need new recliners (hard as a rock), new sheets would be good, and the kind that fit the beds, cleaner bedspreads. I plan on visiting the area again, but I will NEVER stay at this hotel again. Oh by the way the pool that is advertised on their website is non existing,it was covered with a tarp, apparently the owners want to put in a playground in there instead of a pool. The only reason why we stayed there is because my boyfriends' friend works there.
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- Also Known As:
- Knights Inn Staunton/Verona Hotel Verona
- Verona Knights Inn
- Knights Inn Verona