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“Friendly Service. Nice Renovation.” 4 of 5 bubbles
Review of Sheraton Tysons Hotel

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Sheraton Tysons Hotel
Ranked #7 of 14 Hotels in Tysons Corner
Charlotte, North Carolina
Level Contributor
318 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“Friendly Service. Nice Renovation.”
4 of 5 bubbles Reviewed April 28, 2013

From the moment I arrived I new that Sheraton was on their game at this property. I was greeted by a bellman who was friendly not pushy. The front desk staff were personable, efficient and informative. And, the shuttle drivers were more than accommodating.

There was a recent renovation which made the lobby bright and cheery, and when I arrived at my room, the same brightness was carried through. The bed (king) was comfortable and clean. Loved the carpets which were upscale (see pic). Ad the size of the room was great and allowed for two chairs with ottomans, a full desk, a large, swivel, a flat screen TV, the bed and a bureau. The room also had a coffee machine.

There are two additional things on the property worth calling out. They offer a shuttle service to /from local business (if you're traveling for work) every 15 mins which saved the hassle of cabbing it. They offer a shuttle to /from 2 shopping areas (every hour) if you're looking for a place to eat or just want to do some shopping. Additionally the hotel has a full service restaurant, but also has a grab and go section, which I loved, for coffee, yogurt, pastries if you're in a rush or don't wat formal sit down. That area also has quite a number of very large TVs, which I imagine would be great for watching football, dancing with the stars or any tv show of your pleasure.

I would definitely stay at the hotel again. Note though that its location is in the suburbs.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GRLTRAV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankKuhns, Director of Sales at Sheraton Tysons Hotel, responded to this review, April 29, 2013
Hi GRLTRAV,

We recently completed a 20 million dollar renovation, thank you for noticing all the positive changes!

Oh, and about the shuttles, we have just been approved for 2 new shuttles this year!!! Thank you for the positive feedback, I will make sure to read your comments with our team.

Frank Kuhns
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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373 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Midlothian, Virginia, USA
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed April 8, 2013 via mobile

Stayed here with my wife and kids for one night. Just 5 minutes from the Tyson's Corner malls with shuttle service. Nice pool that my kids enjoyed and a nice wine bar. Hotel was a bit packed due to a dance competition taking place, but overall was not a problem. Good spot.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankKuhns, Director of Sales at Sheraton Tysons Hotel, responded to this review, April 29, 2013
Hi Sean H,

Thank you for sharing your story on tripadvisor!

Our indoor pool is fantastic and many of our families love this amenity. Our new restaurant is called Brix and Ale… we have 12 bottles of wine on tap :)

Frank Kuhns
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billingshurst, United Kingdom
Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed April 4, 2013 via mobile

Stayed for two nights while visiting friends and touring DC. From check in to check out I was impressed with the staff in particular. Friendly, helpful and pleasant. The beds were very comfortable. Food was good in the Brix and Ale restaurant. Only issue is the traffic! But once the nearby Metro station is up and running I would use that every time.

Stayed April 2013, traveled with family
Helpful?
1 Thank trendell26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed March 25, 2013 via mobile

I carefully selected this hotel based on Trip Advisor recommendations. I agree with previous comments about positive attitudes of the staff, they are top-notch. It is Sheraton's management policies that make likely that I will avoid Sheraton Hotels in the future. I felt thoroughly gouged by certain practices, such as exorbitant Internet charges, exorbitant long distance phone charges, and extremely limited restaurant choices of mediocre quality food. For example, I ordered "Maryland Crab Cake" which was served on a disgustingly sugar-sweet bun. The breakfast buffet is one of the most limited of any major hotel's in my years of travel experience. Because of the hotel location it is nearly impossible to walk to other places; Tyson's Corner is definitely "Motor City", without sidewalks. I have never before written a negative review of any hotel or restaurant.

Stayed March 2013, traveled solo
Helpful?
1 Thank Curtis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankKuhns, Director of Sales at Sheraton Tysons Hotel, responded to this review, April 29, 2013
Hi Curtis S,

Frist allow me to apologize for not exceeding your expatiations.

We are defiantly in a time a great change for the Tysons Corner area. The city is in the process of expanding our sidewalks to 14 feet on each side. I think if you came back today you would be surprised at the transformation in just 1 month. The Silver Line Metro is scheduled to open in December and will help elevate traffic. Did you know the new Silver Line will connect Tysons Corner to downtown DC and eventually Dulles Airport! I will share your feedback with our culinary team about the Maryland Crab Cake sandwich, but surprised as it is one of our most popular items on the menu.

Thank you again for sharing your feedback; it is the only way we will know what to work on to improve for our guests!

Sincerely,
Frank Kuhns
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed March 24, 2013 via mobile

I've stayed there for over 20 night on four different trips. They have a great workout facility, nice pool, and they team of employees really care about their guest and make you feel valued. Jose is one of the guys that takes care of the sky lounge. He is always on the ball and treats his job as a professional.

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Snowrino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK + Washington DC, USA
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed March 22, 2013

Was here for a wedding. Glad we stayed here instead of going home. The room was huge and extremely clean. The bed was so comfy. The pool was great for the kids since no one else was in it and was warm. Variety to eat for breakfast and scrumptious. Staff at the desk were friendly, but really couldn't help when the bus to the ceremony was really late. So ended up taking a taxi.

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hyenas77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankKuhns, Director of Sales at Sheraton Tysons Hotel, responded to this review, April 29, 2013
Hi hyenas77,

What great feedback!

I want you to know we will share your comments in our next staff meeting!
Hope you see you again!

Frank Kuhns
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stafford, Virginia
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed March 21, 2013

Last week we had the opportunity to stay at the Sheraton Premiere, Tysons Corner. The receptionists were great, friendly professional, and courteous. The Banquet Room personnel were proficient and helpful. The rooms were nothing out of the ordinary, but more than adequate as this was a vary busy business trip, and all that was required was a bed, desk, and quiet.
When we went down to the dining area, which looks like an extension of the bar area, (I actually asked where the dining room was), we were seated promptly. The salad I had, Citrus Grilled Chicken Salad Arugula, field greens, goat cheese, cranberries, almonds, honey lime vinaigrette was 12.50. That is not too bad of a price if you are not really hungry, but the salad was not verybig, and I had to search for the three pieces of chicken. With the one drink and a "salad" the bill was $$$. I would recommend this hotel for the accommodations, but not for the dining. There are a number of great dining places within 2-3 miles

Room Tip: Many of my ratings are erronous, as we did not use the spa, the breakfest was too expensive for what...
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 4602usmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankKuhns, Director of Sales at Sheraton Tysons Hotel, responded to this review, April 29, 2013
Hello 4602usmc,

Thank you for sharing your feedback on tripadvisor!

I will share with our banquet team how much your enjoyed their service! Our new restaurant is called Brix and Ale. As we evolve our menu I will share your feedback with our Chef about adjusting prices to be sensitive to all of our travelers.

Sincerely,
Frank Kuhns
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Tysons Hotel

Property: Sheraton Tysons Hotel
Address: 8661 Leesburg Pike, Tysons Corner, VA 22182-2206 (Formerly Sheraton Premiere at Tysons Corner)
Phone Number:
Location: United States > Virginia > Fairfax County > Tysons Corner
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Tysons Corner
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Tysons Hotel 3.5*
Number of rooms: 437
Official Description (provided by the hotel):
Sheraton Tysons Hotel is a great choice for traveling to the Washington, D.C. area. Our hotel is just moments away from Washington, D.C. and from many local corporate offices. ... more   less 
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Also Known As:
Sheraton Premiere At Tysons Corner Hotel Tysons Corner
Sheraton Hotel Vienna
Sheraton Tysons Corner
Sheraton Vienna
Vienna Sheraton

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