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Reviews (256)
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All reviewsfull kitchenapartment complexbasketball courttwo storyconference tableseparate buildingsliving areametro stationwithin walking distancefirst flooryogurthome away from homespring hilllocation is excellentbreakfast was includedfront desk managereasy access
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Reviewed April 3, 2013

One the poorest Residence Inns of the many that I have stayed in. One of the original designs spread over several buildings.
The room I was allocated was the most sparsely decorated room of have stayed in for many years. In the living area there was a
sofa and an empty fireplace. I was so astounded by the empty space asked the receptionist if there was supposed to be a table there and
they said yes and delivered one to my room!!! Then they asked if that was all -- I said it still looked totally empty and they
said well that is our hotel. In the kitchen area there are two chairs -- apparently there used to be four but the new
owner decided that was too many, so they took two away. There was no desk and no desk chair, which every
other Residence Inn I have stayed in has had. The TV channel I watch most (business news channel 68 on their system) showed "no signal"the whole
time and the others I watched periodically also switched off to "no signal" also.
In fairness to the hotel, when I voiced these concerns they did offer to upgrade me to a superior room which they
said would be slightly better. By then I had unpacked and very much doubted that it would be much better. I should not have
had to raise these concerns.
This hotel is not remotely like the rooms shown on Marriott's TV ads. Not a nice place to stay and one I was very happy to check out of.

  • Stayed: April 2013, traveled on business
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2  Thank neilmj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaune J, General Manager at Residence Inn Tysons Corner, responded to this reviewResponded April 16, 2013

Thank you for your review,

I am terribly sorry that you did not enjoy your stay. Our rooms are larger than most Residence Inn's which give you extra space in your room. I am sorry that you felt the room was empty but many of our guests enjoy the extra space. Our rooms have been renovated and in my opinion are the best in Tysons Corner. During your stay we did have an issue with our cable company which has since been resolved. I welcome you to give us another try and we offer superior service as well as our rooms are moderately priced for the size. Please dont hesitate to contact me directly if I can be of more assistance to you.

Many thanks,
Shaune Johnson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

The hotel is conveniently located in Tysons Corner - if you have a car. Public transportation isn't easy in Northern Virginia, so it's your car or a taxi. The room was very nice, very clean. Studio rooms come with nice extras like coffee, popcorn, bathroom products. Lots of delivery for take out options with the menus located in a notebook in your room. There is a "full" breakfast that is complementary, which includes hot items as well as yogurt, muffins etc. The hotel staff was friendly and helpful. The only negative was the bed. It was rock hard and the pillows were really flat and uncomfortable.

  • Stayed: March 2013, traveled on business
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Thank S1traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaune J, General Manager at Residence Inn Tysons Corner, responded to this reviewResponded March 15, 2013

Thank you for your review. I am glad you felt we are a great hotel for business travelers as well as those here for extended stay. The metro is being developed within walking distance from the hotel and should be up and running within the year. This will be a huge plus for guests wanting to use public transportation. We are also in the process of upgrading our bedding package, pillows included. We look forward to having you again in the near future.

Many thanks,
Shaune Johnson

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Reviewed March 11, 2013

We arrived as part of a block of rooms reserved for wedding guests for a local wedding near Tysons Corner. Can't say enough about how helpful the entire staff was in welcoming us and taking care of any requests that the wedding guests had. They were very receptive in handing out "welcome goodie bags" to the wedding guests as they arrived for check in over three days.
The breakfast selection was very good. The rooms were spacious and clean. We enjoyed our stay and that is the bottom line to any hotel stay, we had an excellent experience!

  • Stayed: March 2013, traveled with family
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Thank RLBrooklyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaune J, General Manager at Residence Inn Tysons Corner, responded to this reviewResponded March 12, 2013

Thank you for your survey. I am delighted that you and other wedding guests enjoyed your stay with us. We wish the newly weds the best in the future and we look forward to having you stay with us again.

Many thanks,
Shaune Johnson

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Reviewed March 9, 2013

Seriously. THE best, most sweet staff on the planet. Anything we asked, they had answers for. I even had an adorable fella drop off some much needed contact solution to my door when in desperate need. I wish I lived in the area because I would probably just visit for fun everyday ; )

  • Stayed: March 2013, traveled on business
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Thank Melodie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaune J, General Manager at Residence Inn Tysons Corner, responded to this reviewResponded March 11, 2013

Thank you for your review! I am glad you and the staff got along during your time here. I love hearing stories from guests when associates go above and beyond to meet and exceed your expectations as a traveler. There are many options for hotels in the area but I truly believe its our staff and clean rooms that make the difference.

Many thanks,
Shaune Johnson

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Reviewed February 20, 2013

We stayed four days with family. One bedroom loft with full bath; hideaway downstairs with full bath. Kitchenette is adequate and fully stocked with dishware. The full breakfast selection is quite good, but PLEASE add BACON. Sausage every day... My children said they would have liked cut fresh fruit and donuts. :) Our room carpet smelled old, but the loft apartment was spotless. We would stay here again, but would opt for the wall between the lower floor and the living room.

  • Stayed: February 2013, traveled with family
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Thank saltkettle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaune J, General Manager at Residence Inn Tysons Corner, responded to this reviewResponded March 11, 2013

Thank you for your review. I am glad you and your family enjoyed your time here and more importanly the staff. We look forward to having you stay again in the future.

Many thanks,
Shaune Johnson

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