Made reservations through http://opentable.com for 14 to celebrate a birthday and upon showing up was told to wait for table to be prepped. Waited 20mins and then inquired about table and was told that it was almost ready. Waited another 10 and again was told that the party at the table had paid but was still seated. Over 35mins later still couldn't get a table and decided to call Wild Fire (restaurant in the same mall) and was able to get a table from them since they were willing to put tables together to accommodate. Maggiano's could care less and just expected us to wait without being able to provide a solution. I realize that we had a large party but that's why I made reservations! This place used to be a decent semi upscale eatery but now is just a glorified Olive Garden!
Not going to be wasting my time or money ever again.