We frequent this Clyde's and attend New Years Eve every year at this location. They normally do a good job and have good service. This year was a complete nightmare. It appears to be very poor management since all the basics were a disaster. We arrived and were told to wait while they prepared the table. When we got to the table, there were place settings missing. I had to knick bread plates and silverware from an adjacent table. They didn't bring bread to the whole table, just to the one end so we had to ask twice for more bread. Once dinner was ordered, it took forever to come out, and it wasn't even very crowded. It was half empty!! My steak bled out while sitting on the plate for who knows how long. By the time I got it, it was like show leather. One of out party was sick the next day with an upset stomach. The waitress spilled champagne all over one of the members of our party. She was soaked, I believe it was like 10 full glasses. What a complete disaster! We waited forever to get the check and missed the countdown to midnight due to the waitress completely disappearing. After paying the check we left. Upon arriving home, we received a harassing call from the manager who was yelling at us accusing us of not paying the bill. Our waitress claimed that none of us paid and we skipped out while she got the check. This was a complete lie! All of our parties paid in full and have receipts to prove it!! Needless to say, this was a surreal experience and I have never in my life witnessed a level of unprofessionalism from a restaurant manager and staff. We will be filing a formal complaint with Clyde's and obviously will never go into this place again!!
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