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“Good Hotel but reception staff were worse than last year” 4 of 5 bubbles
Review of Tysons Corner Marriott

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Tysons Corner Marriott
Ranked #5 of 14 Hotels in Tysons Corner
Riyadh, Saudi Arabia
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Good Hotel but reception staff were worse than last year”
4 of 5 bubbles Reviewed October 14, 2013

My first entrance to the hotel was not very good. There were 4 ladies on the reception but no one said welcome to me. I was standing and waiting for one of them to help me in Check in. After saying hello one lady told me wait. then 3 ladies left and one lady came and asked me what i want. i told her that i want to check in. After giving her my reservation she told me i don't have any thing included in the room e.g breakfast or internet.

I informed her that my reservation is for Concierge level then she checked again and said ah okey sorry yeah you are on concierge level. She told me that internet is included in the concierge level but when i checked out i was charged for internet and the lady on checkout told me that no its not included i have to pay.

one day at morning i asked for shuttle to the near Metro station the lady informed me that the shuttle is not going to Metro station how ever last year it picked and dropped me from Metro station. so that is not a good change.

I informed the reception that i want to check out late so they changed it till 2pm. it was good of them.
Over all the hotel is good but reception staff needs to be more welcoming. Room was good and clean, Concierge lounge was good and i liked the breakfast.

Room Tip: Concierge lounge is good
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Awais97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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491 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (93)
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English first
Virginia
Level Contributor
170 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 bubbles Reviewed October 14, 2013

While somewhat remote from downtown DC, Tysons is a great location for shopping and dining. We live in the area so had no reason to stay there until this past weekend when we went for a wedding. We stayed two nights and had a great time. Check in was quick, parking was free, the rooms were clean and comfortible. We had a very enjoyable lunch at the hotel's restaurant, Shutters. Everything was up to Marriott's high standards.

  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravlinJackVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old Bridge, New Jersey
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed October 6, 2013 via mobile

We had a nice overnight stay at this property, but what really sets it apart is the staff. Our stay started with a friendly greeting at check-in. We got there early and there was no problem getting into the room before official check in. We were given an automatic upgrade to club floor, since we are gold as well as free high speed internet. The restaurant is really top notch, the food is excellent and our server Yige was so sweet and personable. The fatbread is made fresh and took a little long. She checked back with us to let us know we were not forgotten but was not intrusive. When we came for breakfast she was there and waved warmly and came right over to us. She really made us feel welcome. The breakfast buffet was outstanding and the manager came over after we were done to see how it was and cleared our plates. Fantastic! Upon checkout we were told because the lounge does not serve breakfast on Sunday either our breakfast was free or we could get 750 points! Again everyone was so helpful and friendly. The rooms are small as people have mentioned, but the king room was fine for two people. It is newly remodeled so of course very clean. I highly recommend this hotel!

Stayed October 2013, traveled as a couple
Helpful?
1 Thank momcat1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley K, Public Relations at Tysons Corner Marriott, responded to this review, October 10, 2013
Dear Guest,

Thank you so much for your kind words about our staff and mentioning our amazing server Yige in your feedback. I have passed your comments on to her and the rest of our Tysons Corner Marriott team. We greatly appreciate you taking the time to review your experiences at our hotel. We look forward to welcoming you back in the future!

Warm Regards,
Ashley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BOSTON
Level Contributor
36 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed October 5, 2013

The property is great, staff wonderful. The rooms are a bit on the small side for a property this size - but they are certainly adequate. The only thing I noticed is that the "open concept pool" means that even 1 floor up, all you can smell is the pool. Otherwise a great stay.

Room Tip: higher floor... as 2&3 are by the pool
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BRENDA R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley K, Public Relations at Tysons Corner Marriott, responded to this review, October 7, 2013
Dear Recent Guest,

Thank you for taking the time to review the Tysons Corner Marriott. Please contact us next time you are visiting, and we would be pleased to arrange a room in the tower away from the pool.

We look forward to welcoming you back in the future!

Kind Regards,
Ashley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barboursville, Virginia
Level Contributor
109 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed October 4, 2013

I try to stay at Marriott brand hotels when I travel so I decided to give the Tysons Marriott a try. Being a premier member, they treat you right. The 15th floor lounge has great service and the food was tasty. The room was clean and I found plenty of parking (parking wasn't bad at $6.00). The biggest issue is getting into the hotel from Rte 7. Once you figure that out, it's smooth sailing.

I would stay here again.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, VA
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed October 4, 2013

For many years my wife and I have come to Tyson's Corner to do our Christmas shopping. We have stayed in a variety of hotels through the years, including hotels directly attached to the shopping center. We have decided the Marriott will be our "permanent" hotel. First, the location is excellent for access to the shopping centers. Parking on weekends is free and secure. The rooms are large and clean, and the staff is friendly and competent. So far, some of these things could be said for most of the hotels in the area. Marriott, however, offers several packages tailored to shopping weekends. Our favorite includes their buffet breakfast, which, like most Marriotts, is outstanding. In the evenings, they offer a Shula's Steakhouse restaurant for dining that is also outstanding. Nothing beats a great dinner with a good bottle of wine after a hard day of shopping. Considering the price/value for money relationship this hotel offers, we think it's the best deal up there.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mmeachm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
91 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed September 29, 2013 via mobile

we had good experience. the hotel location was excellent. the service was good. the open lobby is great. the parking was easy. no problems getting in or out of the hotel. we enjoyed our stay. I am sure will do it again.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jack_et_jill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tysons Corner Marriott

Property: Tysons Corner Marriott
Address: 8028 Leesburg Pike, Tysons Corner, VA 22182-2719
Location: United States > Virginia > Fairfax County > Tysons Corner
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Tysons Corner
#4 Romantic Hotel in Tysons Corner
#7 Business Hotel in Tysons Corner
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tysons Corner Marriott 3.5*
Number of rooms: 396
Official Description (provided by the hotel):
Accessible yet sophisticated, the Tysons Corner Marriott is an ideal choice for travelers visiting the Northern Virginia area. Conveniently located in Tysons Corner, near notable Fairfax County cities like McLean, Reston, and Vienna, our hotel is close to an array of local businesses, top dining, and world-class shopping. Arrive by way of the nearby Tysons Corner Metro and experience our hotel's superior service, upscale accommodations, and thoughtful amenities. Our modern guest rooms and suites boast luxurious details like plush bedding and flat-screen TVs. Dine with us at our signature on-site restaurant, Shutters Bar & Kitchen, or get active in our 24-hour fitness center and indoor pool. If you're visiting for business, consider utilizing our 10,000 square feet of meeting space, or take advantage of our shuttle service to escort you to one of the nearby corporations. We look forward to hosting you here at the Tysons Corner Marriott for work, play, or a mix of both. ... more   less 
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Also Known As:
Tysons Corner Marriott Hotel Vienna
Marriott Tysons Corner
Marriott Hotel Tysons Corner
Marriott Vienna
Vienna Marriott

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