My first entrance to the hotel was not very good. There were 4 ladies on the reception but no one said welcome to me. I was standing and waiting for one of them to help me in Check in. After saying hello one lady told me wait. then 3 ladies left and one lady came and asked me what i want. i told her that i want to check in. After giving her my reservation she told me i don't have any thing included in the room e.g breakfast or internet.
I informed her that my reservation is for Concierge level then she checked again and said ah okey sorry yeah you are on concierge level. She told me that internet is included in the concierge level but when i checked out i was charged for internet and the lady on checkout told me that no its not included i have to pay.
one day at morning i asked for shuttle to the near Metro station the lady informed me that the shuttle is not going to Metro station how ever last year it picked and dropped me from Metro station. so that is not a good change.
I informed the reception that i want to check out late so they changed it till 2pm. it was good of them.
Over all the hotel is good but reception staff needs to be more welcoming. Room was good and clean, Concierge lounge was good and i liked the breakfast.
- Official Description (provided by the hotel):
- Accessible yet sophisticated, Tysons Corner Marriott is an ideal choice for travelers visiting the Northern Virginia area. Our convenient hotel in Tyson's Corner is near notable Fairfax County cities like McLean, Reston, and Vienna, and our hotel is close to an array of local businesses, top dining, and world-class shopping. Arrive by way of the nearby Tysons Corner Metro and experience our hotel's superior service, upscale accommodations, and thoughtful amenities. Our modern guest rooms and suites boast luxurious details like plush bedding and flat-screen TVs. Dine with us at our signature on-site restaurant, Shutters Bar & Kitchen, or get active in our 24-hour fitness center and indoor pool. If you're visiting for business, consider utilizing our 10,000 square feet of meeting space, or take advantage of our shuttle service to escort you to one of the nearby corporations. We look forward to hosting you here at Tysons Corner Marriott for work, play, or a mix of both. ... more less
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- Also Known As:
- Tysons Corner Marriott Hotel Vienna
- Marriott Tysons Corner
- Marriott Hotel Tysons Corner
- Marriott Vienna
- Vienna Marriott