My boyfriend and I went to this place last weekend hoping for good service and a quality meal. Not so much. Our server didn't even bother to give us his name before launching into a narration of the specials, during which he made zero eye contact and rambled on for five minutes or so. It was off-putting, but whatever, at least he knew the specials. Our biggest disappointments came later on. I ordered my dish without mushrooms, but it came with them anyways. Although the server did eventually notice and apologize, there were no efforts to correct the mistake--no offers for replacement, no manager checks, nothing. For all the server knew, I could've had a severe mushroom allergy. In my experience, mistakes like this should be amended, at least more so than a single half-hearted apology. When my boyfriend asked for ketchup, the food-runner said he'd be right back with it. Never showed up. We had to ask two other servers before finally getting ketchup. We decided to give this restaurant a redeeming shot with dessert, but we were pretty disappointed and grossed out when both of the dessert spoons came out filthy with spinach and other scraps on them. I guess the server didn't bother to check. Either way, we received no apology whatsoever. When it came time for the check, the whole process was completed by three people, none of whom were our server. I appreciate the teamwork efforts, but the whole process was just off-putting. Overall, the food wasn't bad, but the whole experience ensured that we are probably never coming back.
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