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“Not like They Advertised”

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Red Roof Inn Roanoke - Troutville
Ranked #3 of 5 Hotels in Troutville
Certificate of Excellence
Reviewed August 2, 2009

There were no refrigerator, Microwave,or Fitness Room. The Pool was so hot you couldn't get in it. The Hot-Tub was so cold you get in that either.
The 24 hour coffee did not work. The security lock on my door didn't work.
The over-head light was falling down. This was the worst place I have ever stayed. I don't suggest anyone to go there. The staff wasn't very nice either.

  • Stayed: August 2009, traveled as a couple
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1  Thank xx3dovesxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 - 284 of 287 reviews

Reviewed March 20, 2009

Never book a room here. The room we were given must have been busted into as the safety lock was missing and when we closed the door you could see into the room through the large space between the door jamb and the door. The breakfast was a joke and when we entered the lobby we heard the receptionist yelling into the phone and slamming the phone down. Then she was very bothered when a older man asked for milk. There wasnt any and he asked for cereal and none of that as well. Toast was all and some fruit. Rude, rude, rude.

  • Stayed: March 2009, traveled as a couple
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2  Thank txgranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2008

I booked one of Red Roof's Business King rooms through their website at this property. According to Red Roof's website, all their Business King rooms have high speed internet, desk, rolling chair,etc. When I checked in and got to my room, no internet. I went to the front desk and the lady told me they "haven't been upgraded yet" but they have wi-fi in the lobby. I told her that wouldn't do, Red Roof advertises these features and there was no mention at check-in that the room wasn't as described. I then opted to check out and get my room refunded back to my credit card. Otherwise, this looks like a pretty nice hotel. I just didn't like their bait and switch tactics.

  • Stayed: June 2008, traveled on business
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Thank rocknrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2008

Paper thin walls coupled with a 2am arrival in the next room made for a very unsatisfactory night. Room was relatively clean but mildew on shower curtain was a turn off.

  • Stayed: April 2008, traveled with family
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1  Thank gandalf_grae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2007

The Staff was Friendly and Helpful!
The rooms were clean and large,
beds were very comfortable. Nice
pool except the water was very warm,
but they were not aware of it and were
going to correct it. The breakfast is small
but had, toast, premade waffles, oatmeal,
fruit, and danish. Great coffee machine
had hot cocoa, and several kinds of coffee.
Right next door to Cracker Barrel if you
want larger breakfast. Shoney's down
the street.
A very pet friendly hotel, doesn't give you
a bad room if you bring a pet, and doesn't
charge for the pet.
Would definitely return if in the area overnight
again.

  • Stayed: November 2007, traveled with family
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Thank 1barkley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2007

We arrived here on our way back from North Carolina, in the middle of the night with no reservations. After driving for eight hours, all we wanted was a clean, affordable room for the night. And that's just what we got.

Pros:

* Extremely convenient to the highway.
* Pet friendly.
* Pleasant and helpful staff.
* Good sized room.
* Fairly clean.

Cons

* The towels in the room seemed to have been used. When I pointed this out to staff, I was told that they were fresh. However, the staffer told me she'd look into it.

I would recommend this place to anyone who needed a clean room for a night or two. Although, I don't know what goes on in Troutville, Virginia that would make it anything more than a stopover.

  • Stayed: April 2007, traveled as a couple
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Thank teachernthehood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2006

Spent one night at the Red Roof in Troutville (just north of Roanoke). It is a comfortable, safe and clean hotel located conveniently just off I-81.

The hotel staff were friendly and efficient. The room was clean and everything worked well. The television had a variety of basic cable channels as well as HBO. As a budget hotel, it lacks "frills" such as a hair dryer, internet and in-room coffee (coffee and tea are always available in the lobby, though). However, the room was comfortable and the bed was perfectly fine for a good night's sleep.

The continental breakfast offerings were limited -- oatmeal, toast and bananas -- but there is a Cracker Barrel next door if you are looking for something more substantial.

The hotel seems to be pet-friendly, as I saw other guests walking their dogs outside. Unfortunately, one very frisky pooch seemed to occupy the room above mine, and I could hear it pacing and jumping all evening. If you are concerned about this, you might request a room on the top floor. Otherwise, I didn't hear any noise from the hallway or adjacent rooms.

Overall, a good value for no-frills lodging.

  • Stayed: October 2006, traveled solo
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2  Thank eminva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Roanoke - Troutville

Address: 3231 Lee Hwy, Troutville, VA 24175-6319
Location: United States > Virginia > Troutville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Troutville
Price Range: $56 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Roanoke - Troutville 2*
Number of rooms: 84
Reservation Options:
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Also Known As:
Red Roof Inn Roanoke - Troutville Hotel Troutville
Red Roof Inn Troutville
Troutville Red Roof Inn

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