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“Okay and Inexpensive” 3 of 5 stars
Review of Red Roof Inn Roanoke - Troutville

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Red Roof Inn Roanoke - Troutville
Ranked #3 of 5 Hotels in Troutville
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Okay and Inexpensive”
3 of 5 stars Reviewed July 21, 2014 via mobile

The hotel is convenient to I81 and was half the price of the other hotels in the area. It is obviously a favorite of pet owners. The carpets are very stained but the room was large and the bed was clean and comfortable. I would not stay with a young child and bring something to wear on your feet in the room. The staff is very nice and they have a machine for coffee, cappuccino, hot chocolate, and tea that's 24/7. There's also a gas station on the way back to 81 with very good gas prices.

Stayed July 2014
Helpful?
Thank TannFaith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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223 reviews from our community

Traveler rating
    76
    68
    33
    17
    29
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68
65
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23
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Eastchester, New York
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 18, 2014

We chose this Red Roof Inn because of its location, right off route 81, and because they welcome pets. I also looked at previous reviews and it sounded okay.
What a perfect place for us! For a budget motel, it could not have been nicer! Rooms are spotlessly clean, very roomy and comfortable. Indoor pool, isn't that nice? Lovely continental breakfast, nice little breakfast area. Coffee, expresso, tea, 24 hrs a day!
For the price, you can't beat it...sometimes when we've traveled with our small dog, we have been forced to stay in some pretty tacky places, or given the tackiest rooms in the place. Not so at this Red Roof Inn...It is new, sparkling clean, quiet...everything you could want for an overnight stay...

Room Tip: We asked for first floor because we had the dog. Being near the side door is helpful for walking he...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
1 Thank GailMarie47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JATIN P, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review, July 23, 2014
Thank you for your wonderful review. I am happy to know that you loved your recent stay and that you appreciated our pet policy, pool, 24 hour coffee and everything else we had to offer. I am ecstatic to hear that you received impeccable service throughout your stay and that you found your accommodations clean, comfortable, and inviting. Thank you for your feedback and I hope you return for a visit again in the near future.
Your review makes our staff excited and we feel rewarded.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, Florida
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 13, 2014

Stayed here mid-July 2014 for one night as we traveled from RI to FL. Chose it because it was right off the highway. Got a decent price ($60 after taxes) booking direct through Red Roof. It's sole purpose for us was as a place to sleep between full days of driving, and it was perfect for that. Room was a comfortable size, and clean. Sheets were a little thin, but also clean, and the bed was comfortable enough. Breakfast was pretty minimal, but good enough to get us going. Automated coffee machine gave a decent product. We do this drive a couple of times a year, and I'm glad to have found an affordable option on this stretch of highway (which doesn't have loads to choose from). We will probably stay here again in the future,

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
1 Thank Gordy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JATIN P, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review, July 17, 2014
Dear Guest.
Thank you so much for sharing your nice review with others. Our staff works very hard for this. Your suggestions will guide us in the right directions for improvement in our quality and service. We want our guests to have the best experience without spending in three digits.
Please enroll for a RediCard membership if you haven't done so already. It is a reward program by Red Roof Inns.
Thank you once again for staying with us and hope to see you in fall.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
103 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed July 8, 2014

I would rate this hotel as very average. Yes - the price was good at 54.99 (thru Orbitz) but the room was a bit threadbare looking. Carpet seriously needing replacing. Bed was comfortable but on the hard side.

One big negative during my stay - I used the in room hair dryer and upon turning it on, it shot sparks into the air - thank goodness it was nowhere near my hair or it certainly would have been a disaster. Of course, I shut it off immediately and reported it to the front desk. It was still smoldering and smoking! They let me use a hair dryer in the next (unoccupied) room which I used very cautiously.

Breakfast - not so great. Carb heavy and very little protein. I suggest they consider adding maybe some hard boiled eggs, yogurt cups, etc. The fresh fruit consisted of bananas only and they were so green, they would have been almost impossible to peel and eat.

One more quick tip - if you are visiting this hotel from out of state, be aware that the intersection thru which you return to I-81 is a "no turn on red light". Don't do it!! I got stopped and now have to pay a $91 fine. I'm quite sure they target out of state license plates.

Anyways, I guess this hotel was fine for a 1 night stay - but not sure I would return there after the near disaster with the hair dryer.

  • Stayed July 2014, traveled solo
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Helpful?
Thank vikesfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JATIN P, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review, July 17, 2014
Dear Guest,
I seriously apologize for the hair dryer. We have send it back to supplier. We have them installed for over two years and this is the only unfortunate incident has been reported. I will make sure that house keepers check them daily. I thank you for taking your valuable time to report it. We will work harder to improve our quality.
Also your suggestions for the breakfast selection will be taken to ownership. We are an economy brand and try to offer the best within the budget range of guests and owners.
I hope that your overall experience will atleast consider us for your next trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troutville, Virginia
2 reviews
4 of 5 stars Reviewed June 13, 2014

the front desk staff is very friendly and helpful, and the rooms are cleaned everyday, JoJo, Shirley and Dawn are very knowledgeable of the area and local restaurants. The pool area is clean and fresh towels are put out daily.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank bobfergy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JATIN P, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review, June 17, 2014
Dear guest,
Thank you very much for giving us such a nice review. Our staff members are very proud of their customer service and they do appreciate your remarks. It is our promise to work even harder everyday. We want to make sure that every guest shares the same opinion.
We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
michigan
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 23, 2014 via mobile

We always stay at Red Roof Inns because we travel with our little dog. This on hasn't been redone yet like most of them have. It was clean and comfortable. There was a breakfast buffet with enough to get you going unlike most at Red Roof. Walls were a bit thin, but if guess were sleeping it wouldn't have been an issue at all.

Stayed May 2014, traveled with family
Helpful?
Thank deb1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JATIN P, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review, May 28, 2014
Dear guest,

Thank you for staying with us and we are glad to know that you enjoyed your stay. We really appreciate your feedback. It gives us an encouragement to work even harder on the things we may have overlooked.
It is our hospitality promise to make your next stay more enjoyable. See you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 20, 2014

During our move cross country with our pets, Red Roof Inn was our third overnight stop. It's challenging traveling with pets (we only do it if we absolutely have to) and we always dread it. Red Roof Inn is pet friendly, so we booked a reservation with them (we've stayed at other RRI's with our pets before and had a good experience). This RRI had a good sized room and was nicely decorated. They knew we had our dogs, so they placed us on the first floor at the end of the hall near the door (much appreciated). The morning breakfast area was clean and well supplied. The staff were friendly and helpful. We had a very nice stay and would stay here again.

Room Tip: Tell them if you have pets with you...they will place you on the first floor.
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank bluenorth11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JATIN P, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review, May 22, 2014
Dear Guest,
Thank you for sharing your positive experience with others. We feel proud to know that our hard work is paying off.

I will make sure to share your comments with the rest of our team. An excellent review like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again and I hope your future visits with us will be as pleasant as the recent one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Roanoke - Troutville

Property: Red Roof Inn Roanoke - Troutville
Address: 3231 Lee Hwy, Troutville, VA 24175-6319
Location: United States > Virginia > Troutville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Troutville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Roanoke - Troutville 2*
Number of rooms: 84
Reservation Options:
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Also Known As:
Red Roof Inn Roanoke - Troutville Hotel Troutville
Red Roof Inn Troutville
Troutville Red Roof Inn

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