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Holiday Inn Express Hotel & Suites Thornburg-S. Fredericksburg
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Reviews (101)
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58 - 63 of 101 reviews
Reviewed September 15, 2013

Had a few issues with the room due to the maids but the manager was very helpful. The front desk staff was very friendly. There were lots of bugs at the side entrances I would avoid those. The pool and hot tub were decent. Overall my stay was good for the price I paid.

  • Stayed: September 2013, traveled on business
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Thank R0adtripping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Thornburg-S. Fredericksburg, responded to this reviewResponded September 30, 2013

Dear R0adtripping,

Thank you for choosing our hotel and providing feedback. It is good to know that the issues encountered was addressed in a timely manner b y our hotel staff. We apologize for the problems encountered with the cleanliness at the side entrances. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Zelyn N
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2013

We stayed here on a last minute decision based on the hour of traffic that was ahead of us on 95. This hotel was great. I cannot say enough about the staff. I dealt with them two time, once at check in and once at breakfast... Both times so nice and accommodating. Great hotel..HUGE rooms and very clean. Would stay here again for sure. There are a few gas stations and a BK and McDonalds right next to this hotel.

  • Stayed: August 2013, traveled with family
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Thank 1974Gigi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard B, General Manager at Holiday Inn Express Hotel & Suites Thornburg-S. Fredericksburg, responded to this reviewResponded August 26, 2013

Thank you for taking the time to do a review for us. We greatly appreciate you staying with us and look forward to you returning again. There are many attractions here in the area including the Stonewall Jackson Shrine and Lake Anna State Park and Downtown Fredericksburg which has quaint shops and restaurants along the river. Most for a very small fee or no charge. Again we look forward to seeing you again and we hope you enjoy the rest of your summer and 2013!

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Reviewed August 2, 2013

We stayed here one night during our road trip. The location was convenient - right off I-95 - very easy on and off, with inexpensive dining options right there - including Dairy Queen, Burger King, 4 gas stations and a convenience store. There were other dining options nearby but we ate at Dairy Queen - staff was friendly and location was convenient for our purposes. The room was comfortable and bathroom was clean. Nothing fancy, but doable for our one night. We used the indoor pool - nice after a long day - but we wished there was an outdoor patio available to get a little sun - but nothing there other than parking lot. Breakfast was normal hotel faire - again, okay and doable for an included meal. The breafast staff was very friendly and offered assistance readily. Front desk staff was also friendly. We did not explore the local area and found everything we wanted/needed right there, as we were keeping our expenses down. This would be a hotel we'd stay at again when in the area, as it was a quiet location with the amenities we wanted.

  • Stayed: July 2013, traveled as a couple
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Thank 383DH383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard B, General Manager at Holiday Inn Express Hotel & Suites Thornburg-S. Fredericksburg, responded to this reviewResponded August 26, 2013

We thank you so much for staying with us, we know you have many choices and we honor the fact you did choose us. We hope to see you again and have a great rest of summer

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Reviewed July 6, 2013

My family and I just recently stayed here for two nights. The hotel is quiet and clean. I think with the hotel being newer the rooms could be a little better but over all we loved it. We will definitely be back that's for sure. We loved the pool area...very relaxing! Also, I must point out your front desk clerk Barbara. She was there to assist in everything we needed and was so nice. If she isn't the manager she definitely should become one at least for her shift! She was there for all of our needs and always asked if we needed anything and was so polite. Such a great help and hard worker even with being so busy. We look forward to our next stay with you!

  • Stayed: June 2013, traveled with family
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Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard B, General Manager at Holiday Inn Express Hotel & Suites Thornburg-S. Fredericksburg, responded to this reviewResponded July 9, 2013

Thank you so much for taking the time to give us your feedback. It means so much that you do that and you choose to stay with us. We know you have many options and it gives us great pride knowing that you will return. Have a great summer!

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Reviewed June 11, 2013

Very nice hotel with a very responsive staff.
Pulling in here in the midst of a snow/rainstorm that had stalled I95 changed a frustrating evening into a relatively pleasant experience.
A large, nicely furnished, spotless room and a recommendation to a local Italian restaurant changed this forced stopover from an irritant to a pleasant night.

  • Stayed: November 2012, traveled as a couple
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Thank 75north
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard B, General Manager at Holiday Inn Express Hotel & Suites Thornburg-S. Fredericksburg, responded to this reviewResponded July 9, 2013

Thank you for your kind words and taking the time to give us your feedback. We truly appreciate your business and look forward to seeing you again. I will pass these words on to the staff. Have a safe and enjoyable summer!

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