I reserved my stay at this hotel about three months ahead, requesting a non-smoking room. On Memorial Day weekend, I was with about 14 friends, and I was the second to check in. When checking in, I just assumed the room would be non-smoking. To make a long story short, when I got to the room, I immediately called the desk. I was given the choice of two smoking rooms, and had the opportunity to choose the least offensive. I was told there were no more non-smoking rooms available, although some of my friends, who registered after me, were assigned non-smoking rooms. None of the windows in this hotel open -- it is hermetically sealed, so you can imagine what a smoking room smells like. I was given an "air filter" which was useless. Room was clean, but telephone and clock were greasy and needed cleaning. I would recommend this hotel to a friend with the proviso that they are adamant about getting a non-smoking room.
On a subsequent trip to Monterey, Va., I stayed at the Highland Inn. On the bureau, there was a card which stated that if you smoked in this room, you would be immediately evicted and charged $50 for cleaning and airing the room. Hilton Garden Hotels should emulate this policy.
- Official Description (provided by the hotel):
- The Hilton Garden Inn is a wonderful riverfront hotel in Suffolk, VA, set on a six-acre park on the banks of the Nansemond River. With the scenery plus 14,000 sq. ft. of flexible meeting space, our hotel is the perfect place to host your next conference or event. Our on-site restaurant, Constant's Wharf Grill, is open for breakfast, lunch, and dinner. Relax in a spacious and warm guest room featuring the adjustable Garden Sleep System® bed and other amenities including a refrigerator, microwave, complimentary in-room coffee, complimentary high-speed internet access. ... more less
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- Also Known As:
- Hilton Garden Inn Suffolk Hotel Suffolk
- Suffolk Hilton Garden Inn
- Hilton Suffolk