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“Wonderful wedding and great weekend!”

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Hilton Garden Inn Suffolk Riverfront
Ranked #2 of 12 Hotels in Suffolk
Certificate of Excellence
GreenLeadersSilver level
New Bern, North Carolina
2 reviews
“Wonderful wedding and great weekend!”
Reviewed June 13, 2013

Many of our extended family stayed at the Hilton Garden Inn recently for our daughter's wedding, and the weekend was outstanding! The Hotel went out of their way to make it a special day and the rooms and service were terrific. The Reception at the hotel was one of the best we have ever seen, and the beautiful setting on the River will make for great pictures...thanks Hilton for making this a weekend to remember!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank michael_b49389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgr_Brian, General Manager at Hilton Garden Inn Suffolk Riverfront, responded to this review, June 19, 2013
Thank you very much for the wonderful review and we are so glad that you enjoyed the weekend. The wedding was fantastic and we were honored to host such an important day!

Thank you for staying with us and all the best,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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527 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Suffolk, United States
1 review
Reviewed June 4, 2013

We enjoyed our stay while house hunting in the area. Pleased with the friendly staff and housekeeping. It was a great stay at a great hotel. The only negative was that we could hear everyone and everything that was going on in the hall.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tarry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgr_Brian, General Manager at Hilton Garden Inn Suffolk Riverfront, responded to this review, June 12, 2013
Thank you for taking a moment to post a review of the hotel. I am pleased to hear you enjoyed your stay and hope you had success while house hunting. The entire team takes a lot of pride in providing the best hotel experience possible and it is wonderful hear that you had a great stay.

Thank you for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Central Pa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 31, 2013

I stayed at the hotel recently and had a wonderful experience. I loved the location and the close proximity to so many shops and restaurants. The view from the patio is beautiful and staff went out of their way to make us feel at home. During our stay we talked with some extended stay guests who said the staff treat them like family and I felt the same way.

Stayed May 2013, traveled with family
Helpful?
Thank andi0905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgr_Brian, General Manager at Hilton Garden Inn Suffolk Riverfront, responded to this review, June 4, 2013
There are many good attributes to the hotel and surrounding area but by far the best feature of the hotel is the staff, they truly make it a great place to visit. Southern Hospitality at it's finest!

Thank you for staying with us and we are looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
Reviewed May 31, 2013

We recently got married at the Hilton and I must say it was a great experience. Although everything did not turn out perfectly the staff went above and beyond to ensure we had a great Wedding Day. They provided us with extra cots for our guests and even brought the wedding decor that we left in the ballroom up to our room. The catering coordinator, Natalie was with me every step of the way and even positioned my dress before my walk down the aisle. One staff member even came to the rescue by using the hotel's potted plants to secure our Ceremony Arch, It was sooo windy. I was never told no or that someone couldn't accommodate us. Besides the service, my favorite part about my stay was the food. Everything I ate was perfect. The only thing I would change would be to include a free breakfast for guest!

Room Tip: Rooms with a waterfront room are best. and the suites on the end are very roomy!
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsForte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgr_Brian, General Manager at Hilton Garden Inn Suffolk Riverfront, responded to this review, June 4, 2013
Congratulations and we were honored to be a part of your important day. It was windy but everything turned out great. Thank you for your wonderful comments about the staff and food, we take a lot of pride in both.

All the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jermyn, Pennsylvania
1 review
Reviewed May 31, 2013

My wife and I stayed at this hotel about a month ago while visiting my wife's daughter and the grandchild. The staff was unbelievable! Catered to our every need. We got to enjoy the breakfast buffet with omelets, french toast, coffee, juice, and everything else. Not sure who enjoyed it more-us or the grandkids! The pool was lovely too! We have stayed at other Suffolk hotels and none compare to this.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vince P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgr_Brian, General Manager at Hilton Garden Inn Suffolk Riverfront, responded to this review, June 12, 2013
Thank you very much for staying with us and sharing your experience! It is always great to hear about the wonderful staff and I will be sure to share your comments with the entire team.

Thank you once again and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesapeake, Virginia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 28, 2013

We were to stay after my sister's wedding. She reserved 11 rooms months ago and only 2 were on the same floor. I was quoted a military rate but then charged full price at checkout. This was a difference of $40. We were to have extra chairs and a table on the balcony so my family (not more than 10) people could visit. This was not done nor would they do it after we called the front desk. My sister specifically picked that location because of the balcony and full living room/ visit area. It was upsetting to say the least.

  • Stayed May 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank stacey g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgr_Brian, General Manager at Hilton Garden Inn Suffolk Riverfront, responded to this review, June 4, 2013
I apologize for the experience described in the review. Our goal is to honor every request and make a pleasant stay for each guest. I hope that in the future, you would give us the opportunity to show the excellent service we can provide.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lanham, United States
Level Contributor
5 reviews
5 hotel reviews
Reviewed May 23, 2013

Our stay was fantastic. The staff was maginificant. The Hilton is clean, beautiful, excellent maintained grounds, near good eateries, grocery store, shopping center and exercise room. Breakfast was delicious, buffet with made to order eggs, waffles and pancakes, fresh fruit, dry ceral, milk, juice and coffee. We always enjoy our stay. We visit once or twice a year. There were six of us.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Geraldine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgr_Brian, General Manager at Hilton Garden Inn Suffolk Riverfront, responded to this review, June 4, 2013
I am glad to hear about your fantastic stay with us! Thank you for your review and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Suffolk Riverfront

Property: Hilton Garden Inn Suffolk Riverfront
Address: 100 E Constance Rd, Suffolk, VA 23434-3779
Phone Number:
Location: United States > Virginia > Suffolk
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Suffolk
#3 Business Hotel in Suffolk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Suffolk Riverfront 3*
Number of rooms: 150
Official Description (provided by the hotel):
The Hilton Garden Inn is a wonderful riverfront hotel in Suffolk, VA, set on a six-acre park on the banks of the Nansemond River. With the scenery plus 14,000 sq. ft. of flexible meeting space, our hotel is the perfect place to host your next conference or event. Our on-site restaurant, Constant's Wharf Grill, is open for breakfast, lunch, and dinner. Relax in a spacious and warm guest room featuring the adjustable Garden Sleep System® bed and other amenities including a refrigerator, microwave, complimentary in-room coffee, complimentary high-speed internet access. ... more   less 
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Also Known As:
Hilton Garden Inn Suffolk Hotel Suffolk
Suffolk Hilton Garden Inn
Hilton Suffolk

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