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“Failure to correct poor product; resulting in loss of loyal customers”

Honduras Coffee Company
Ranked #1 of 2 Coffee & Tea in Stuart
Price range: $5 - $15
Cuisines: American, Cafe, Delicatessen
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Breakfast, Lunch, Seating, Takeout
Description: If you happen to be in our neck of the woods, we invite you to stop by our coffee shop. Not only can you find great fresh roasted coffees and a full coffee bar menu, you’ll also be able to take of your hunger pangs. For breakfast, we offer bagels, bakery items, breakfast sandwiches, whole grain waffles and more. For lunch, you can choose from our delicious selection of sandwiches, soups and salads.
Ridgeway, Virginia
Level Contributor
49 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Failure to correct poor product; resulting in loss of loyal customers”
2 of 5 bubbles Reviewed October 15, 2012

After ordering 2 mocha's to go we were disappointed & surprised at the scalded flavor of the coffee. Unfortunately we were on the road before tastng our purchase. We had requested that one cup be extra sweet & the other be extra hot; neither was correct. We have previously enjoyed great beverages there. So, thinking maybe the employee was inexperienced we notified the owner/manager. I did expect an offer to replace the coffee at the next visit. All that was said was "thanks for letting us know." Therefore they have lost us as customers due to their lack of interest in customer satisfaction.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Mommasteere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

Visitor rating
    20
    10
    1
    1
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
isle of wight
Level Contributor
57 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“execellent coffee”
5 of 5 bubbles Reviewed September 16, 2012

we always visit this coffee shop when we are here and our friends always buys us some of his blend of coffee beans to take home to england the coffee shop has a wonderful atomsphere we were made very welcome

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank anthonywoodford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“A coffee shop with Southern hospitality”
5 of 5 bubbles Reviewed August 13, 2012

This is a special place with good food and fine coffee served in lovely mugs. And the warm welcome and internet access are added treats!

Visited August 2012
Helpful?
Thank safaridada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ridgeway, Virginia
Level Contributor
49 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Awesome Coffee & fun music”
5 of 5 bubbles Reviewed February 29, 2012

Nice place to relax, visit with locals & enjoy some music!

Helpful?
Thank Mommasteere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, Virginia
Level Contributor
36 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Coffee Break”
4 of 5 bubbles Reviewed February 13, 2012

Good cup of coffee and beans to take home--nice comfortable atmosphere.

Visited February 2012
Helpful?
Thank RoseB52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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