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“Clean Rooms, Excellent Location & Very Friendly Staff”

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Fairfield Inn & Suites Strasburg Shenandoah Valley
Ranked #1 of 5 Hotels in Strasburg
Certificate of Excellence
Reviewed May 28, 2013

We were a group of about 40 and stayed at Fairfield Inn & Suites this past Memorial Weekend (May 24-27, 2013). The staff was very courteous and helpful and didn't lose a beat checking us all in at a late hour of 9 pm. They went out of their way to help us make arrangements for dinner that late at night on the 24th. The rooms were clean and those that had two queen beds did have microwaves and refrigerators - so that was very convenient too. The proximity to Interstate 81 and the Shenandoah National Park (about 15 miles from the Front Royal entrance to SNP) was also very time saving. The continental breakfast was included and, though nothing to write home about, atleast saved a few bucks and was not bad. The swimming pool and the hot tub were very refreshing and refreshing for our group after a long day of hikes and driving on Skyline Drive. Jahmale (the night shift person at the front desk) and Sebastian (the day shift person at the front desk) were very helpful throughout our stay.

However, there were two things that could be improved upon:

1. A faster elevator would be a big plus. It almost felt that a lift attendant would appear from somewhere.

2. Square small pillows left a lot to be desired. Regular rectangular long pillows would have been a lot better but its a matter of personal preference.

All in all, a good place to stay in.

Room Tip: If you want a fridge and a microwave, ask for a room with two queen beds. 4th floor is the best.
  • Stayed: May 2013, traveled with friends
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1  Thank Sanjiv J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (392)
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258 - 264 of 392 reviews

Reviewed May 26, 2013

I am a frequent traveler, I normally stay 7 miles away in Winchester/Stephens City but thought I would stay here since it is closer to my business. Frankly I was extremely disappointed in this hotel.

No fridge or microwave and I think the slowest elevator on the planet. Ice machine was out of service on 2 floors.

Don't be a minute late for breakfast either, I was eating and at exactly 9 am I was told breakfast was closing and no more food, there were 10 others eating also.

I will go back to the competition, not worth staying at this hotel.

  • Stayed: May 2013
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1  Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2013

Good place to stay. Clean and, spacious rooms. Very clean bathrooms. Good breakfast, excellent and very helpful staff. Very convenient location and a lovely town with great restaurants. Nice views of the Shenandoah hills from the front rooms.

Stayed: May 2013, traveled with friends
Thank Jennie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2013

We were driving from Philadelphia to Roanoke and Strasburg seemed a good place to break the journey. The hotel is new, attractive, handy, clean and comfortable. It's your standard sort of mid-range chain hotel with all the expected amenities. Rooms were clean, beds comfortable, staff helpful, and the complimentary breakfast decent and plentiful. Just what was needed for a 1-night stay. We'd stop again.

  • Stayed: May 2013, traveled as a couple
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Thank GeeDubya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2013

This is a nice hotel stop for the weary freeway traveler. We like the Fairfield chain because they are often consistent in service and quality, while at the same time reasonably priced. This location was better than a no-frills hotel. It had a super-modern lobby, and up-to-date furnishings in the room and bathroom. There was a cobweb in the ceiling corner, but in fairness it wasn't easy to spot. We particularly enjoyed the double-sided fireplace in the lobby; the manager was kind enough to fire it up upon request, which was very nice, since we were trying to dry out from a heavy rain. The staff was very friendly and helpful. Spent a quiet time after dinner relaxing in front of the fire on the other side of the busy lobby, which had a comfortable couch and armchairs. Within walking distance there is a decent Italian restaurant for dinner, and a Chinese restaurant, but otherwise the location is rather isolated.

  • Stayed: May 2013, traveled as a couple
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Thank MHeiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2013

First time in a Fairfield inn, we usually stay at choice properties, mainly comfort suites, and sleep inns. This room was very small and had a very soft mattress even for me, I usually like a softer mattress. We had to have someone come up to try to fix our tv it would work and then we would have static for 10 minutes and this continued all nite, he could not fix it and told me to ask at check out for a reduced rate. Breakfast did not start until 7 in the morning which is late for many who want to get on the road early. I did ask and got something off the rate, the same as the coupon rate, which I felt was not enough but I was in a hurry to get on the road so I said fine. Overall, I would not stay at this hotel

Stayed: April 2013, traveled as a couple
Thank newdis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2013

Had a quick overnight stay here on the way back to New England. Check-in was quick and efficient. Room seemed a bit worn - not as up-to-date as other Fairfield Inn's that we've stayed in.

Unfortunately we had an extremely unpleasant experience that I provided details to the management in writing. And the issue would certainly affect other guests as well. Never received even the courtesy of a response in writing or a phone call.

We checked out on Saturday and the breakfast service begins an hour later. As we needed to get on the road we asked the night desk person if they could provide us some dry cereal and they were pretty put off by our request. In the end we got a banana and apple - felt they could have done more especially with Marriott frequent guest status.

Given the issues we had and the check-out service we would strongly suggest others consider other properties before staying here.

  • Stayed: June 2012, traveled with friends
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1  Thank vb22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Strasburg Shenandoah Valley

Address: 33760 Old Valley Pike, Strasburg, VA 22657-3705 (Formerly Fairfield Inn & Suites Strasburg)
Phone Number:
Location: United States > Virginia > Shenandoah County > Strasburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Strasburg
Price Range: $97 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Strasburg Shenandoah Valley 2.5*
Number of rooms: 64
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Also Known As:
Fairfield Inn And Suites Strasburg
Fairfield Inn & Suites Strasburg Hotel Strasburg
Fairfield Inn Strasburg

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