We always make it a point to stay at The Stony Creek Hampton Inn when traveling to the Northeast and back home to Florida. We found this wonderful hotel many years ago when it first opened and based on our 5 Star experience then would not consider any other hotel in the area. This Hampton Inn is kept in impeccable condition and their staff also far exceeds guest expectations. Last week we again traveled through Stony Creek and spent a night at our favorite Hampton Inn. We have been accustomed to the welcomed greeting and of course their chocolate chip cookies on our arrival and and again not disappointed. We checked in and went to our room that was perfect as always. After a long trip, we decided to go down to the outdoor pool and decompress for a while. We noticed that the hotel had installed a power lift chair to assist the handicapped guests into the pool. What a great feature to provide to their guests. After resting for a while, we went over to our favorite Italian restaurant, Little Italy for dinner and again had a great meal and service. The next morning, we had a great complimentary breakfast at the hotel, then checked and continued our trip. When arriving at our destination, I noticed that my IPad was missing and realized I had left it at the Hampton Inn. I immediately called Tamika Gant, the general manager of the hotel to advise her of this. Tamika had our room searched and could not find the IPad but told me she would search all areas of the hotel and get back with me. Tamika followed up with me many times but unfortunately was unable to locate my IPad. She told me that they have had no problems like this ever and all items that were left behind including cash, diamonds, phones, etc. we're always returned to their guests. Tamika contacted her management and made the decision to replace my IPad at no cost to me. I understand that they really have no responsibility for my lost items and yet this is just another example of excellent customer care. If anyone is in the Stony Creek area, do yourself a favor and stay at this Hampton Inn right off I95; you won't be disappointed. Tamika and her staff really do set the standard for all to follow.
- Official Description (provided by the hotel):
- Visit Hampton Inn Stony Creek Virginia, a fine, centrally located hotel featuring great packages and easy access to Busch Gardens, Paramount's King's Dominion Theme Park, Richmond International Raceway, and Southpark Mall. ... more less
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- Also Known As:
- Hampton Inn Stony Creek Hotel Stony Creek
- Stony Creek Hampton Inn