We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Spring hill quality standard but location is lacking” 4 of 5 stars
Review of SpringHill Suites Dulles Airport

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
SpringHill Suites Dulles Airport
Ranked #9 of 16 Hotels in Sterling
Certificate of Excellence
GreenLeadersPlatinum level
West Orange, New Jersey, United States
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Spring hill quality standard but location is lacking”
4 of 5 stars Reviewed January 29, 2013 via mobile

All the things I expect in a Springhill suites hotel is there. And as a meeting convened they even gave me supplies and materials. However even with a car the dining options in the neighborhood are lacking and the roads are very tricky to navigate.

  • Stayed January 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Pearl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

331 reviews from our community

Traveler rating
    208
    85
    18
    12
    8
See reviews for
103
52
37
112
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Ohio
Level Contributor
73 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed January 24, 2013

Booked with Marriott's website and afterward found a cheaper price on a different website. Marriott's Best Rate Guarantee matched the discounted price and added a 20% discount. The hotel was nicely appointed and clean. The staff was very personable. Complementary breakfast was a plus. Wireless was great during the day, slowed to a crawl by late evening. I didn't use the pool, but I noticed that both the pool and the jacuzzi had handicap chair lifts.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Urban_Photog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomfield, New Jersey
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 31, 2012

This was my home for 5 months (Feb-Jul 2012) during Continental Airlines and United merger as a group of us trained the United employees and I enjoyed it to the very end. Front Desk clerks always friendly and always ready to accommodate you in the best way possible. Drivers always on time and service within local shopping malls/restaurants and food markets provided during the evening hours. Breakfast was a great treat everyday something different. This hotel gave a relaxing environment with pool/Jacuzzi and an outside patio with a BBQ grill for a small group of friends to enjoy. A basket/tennis/volley ball court in the back for my young adult kids to enjoy every weekend when they visited. The location is great where you can head into DCA/BWI and into West Virginia within minutes or close to an hour, we explored everything all 4 states had to offer and when coming back we will be staying here. I like to wish the front desk Wajdi, Julie, Jessica, Alice and got to LOVE TOM. Our Breakfast ladies Ann, Meruat and those wonderful drivers Jose, Vilma and Luis. Thanks again for the great memories and the mostly the X-Mas Card. You all are the Best and see you next year. Wishing you a Happy New Year with Lots of Blessings!

Nidia Santana, Frank Franco, Victoria and Jonathan Mushet

  • Stayed February 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank enigmasoule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina, United States
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 13, 2012

We stayed here with my son's hockey team & families. Check-in was sub-par, but once we finally got our rooms, everything was fine. Check-in was at 3:00. Our rooms were not ready until after 4:00. We had these reservations with the hockey team for weeks, so they should have been better prepared. The rooms were clean and comfortable. Staff was excellent.

Room Tip: Back rooms have a terrible view.
See more room tips
  • Stayed November 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 13, 2012

When a hotel falls short on basic amenities, I am unhappy...

Wireless Internet was very unreliable: There has been various points where either gets slow or goes out altogether. As a business traveler I require always available Internet.

Short supply of morning newspapers: I like to find a copy of the USA Today near the breakfast area. Unfortunately they probably keep a short supply so you are out of luck unless another guest happened to leave his copy in the breakfast table.

Not to bash on the other redeeming qualities the hotel has but I feel the above are minimum expected at a hotel especially if paying $175/night.

Next time if I am in the area I'd rather stay at the nearby Courtyard. They do better in these aspects plus that hotel is equipped with a bar where you can order drinks and hang out in the nights.

  • Stayed December 2012, traveled on business
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Reddaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillDulles, Guest Service and Sales Manager at SpringHill Suites Dulles Airport, responded to this review, December 21, 2012
Dear Reddaj,

Thank you for your feedback as it’s very important to our business to continue delivering a great customer satisfaction.

Regarding the internet, the hotel have a committed plan to upgrade out internet equipment for better stability connection and usage comfort for our guests in the next two months.

I will assure you that I will take care of the Newspaper as well, and make sure that it’s accordingly available. I really hope you give a chance next time when you are in the area and would ask you kindly to contact me so I can ensure that your stay is up to your satisfaction.

Yours in hospitality,
Firas N. Ghorab Guest Service & Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chambersburg, Pennsylvania
Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed November 30, 2012

The hotel is about 10 minutes by airport shuttle from Washington Dulles Airport. We often use the Stay-Park-Fly package when we travel (5-10 times per year) since we live 90 minutes from the airport, and don't want to have the stress of having to drive a long distance during Washington's commuter traffic hours. When we are flying in/out of Dulles, we look first to the SpringHill Suites because we have always been pleased with our stays there. The package has free parking which usually means the total cost is less than long-term parking itself. We book the package through a third party website or directly with Marriott, whichever works best. Now, back to the hotel. The rooms are spacious, clean, and comfortable with kitchenette, lounge area, and bedroom and bathroom. The complimentary hot breakfast is as good as any we've had at a hotel. Check-in and check-out are convenient. Major newspapers are complimentary and taking the shuttle to/from the airport is easy and convenient (luggage hauling is at a minimum). It makes the start (or end) of a trip pleasant.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank fosoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 24, 2012

I was very impressed by the SpringHill Suites Dulles Airport. The rooms are clean. There is a continental breakfast (it looked just fine). A shuttle runs to and from the hotel. Though it wasn't running at 4am, the front desk staff arranged for another hotel's shuttle to pick me up and take me to the airport. I would highly recommend staying at this hotel if you are traveling to / from Dulles Airport.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank 849Susan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sterling hotels
0.2 mi away
Hampton Inn & Suites Washington-Dulles International Airport
0.4 mi away
BEST WESTERN Dulles Airport Inn
1.9 mi away
DoubleTree by Hilton Hotel Sterling - Dulles Airport
Show Prices
Show Prices
Show Prices
3.2 mi away
Hampton Inn Dulles-Cascades
0.9 mi away
Country Inn & Suites By Carlson, Washington Dulles International Airport
1.0 mi away
HYATT house Sterling/Dulles Airport-North
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites Dulles Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Dulles Airport

Property: SpringHill Suites Dulles Airport
Address: 22595 Shaw Rd, Sterling, VA 20166-4374
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Sterling
#4 Romantic Hotel in Sterling
#9 Family Hotel in Sterling
#11 Business Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Dulles Airport 3*
Number of rooms: 258
Official Description (provided by the hotel):
Welcome to the Marriott SpringHill Suites at Washington Dulles Airport, your ideal choice for Dulles Airport hotels. The Marriott SpringHill Suites Dulles Airport features a fabulous location just minutes from Washington Dulles International Airport. The SpringHill Suites Dulles is also conveniently located near Downtown Washington D.C., Dulles Town Center Mall, Leesburg Outlet Shopping. Enjoy spacious suites that are 25% larger than traditional hotel rooms. This hotel also offers outstanding amenities such as a 24/7 Fitness Center, Indoor Swimming Pool, Complimentary Hot Breakfast, and Complimentary Shuttle Service to Dulles International Airport by appointment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Travelocity, Odigeo, Priceline, Hotwire, Orbitz and Hotels.com so you can book your SpringHill Suites Dulles Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Dulles Airport Hotel Sterling
Springhill Suites Sterling
Sterling Springhill Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing