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“Alexandra the great!” 5 of 5 stars
Review of Comfort Inn & Suites Airport Dulles-Gateway

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Comfort Inn & Suites Airport Dulles-Gateway
2.5 of 5 Hotel   |   45515 Dulles Plz, Sterling, VA 20166-4324   |  
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Ranked #4 of 16 Hotels in Sterling
1 review
“Alexandra the great!”
5 of 5 stars Reviewed August 19, 2014

Awsome service by Alexandra desk clerk. Eliana driver was so helpful and sweet. This hotel is a gem. Everyone is nice and housekeeping was great. In town for business and glad I found this hotel. Great service, clean and convenient.

  • Stayed August 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank carlton734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, August 20, 2014
Dear Carlton,
Our staff and Management of the Comfort Inn and Suites Dulles Gateway would like to thank you for your most recent visit to our location and we are pleased that you enjoyed your stay with our hotel. We hope to see you again soon.
Jay Javid
General Manager
Comfort Inn & suites Dulles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

510 reviews from our community

Traveler rating
    350
    107
    32
    7
    14
See reviews for
68
52
51
164
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Baltimore
Level Contributor
95 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed August 19, 2014

We booked the handicapped accessible room (room 201) and I have to say I was pretty disappointed upon entering the room. I had read such great reviews about this hotel so I expected more. The first thing I noticed was the very old décor, 2 large stains on the sofa and the carpet was worn thin. The color scheme was dark, drab and just plain worn out looking. The bed was very firm so if you are looking for a firm mattress this would be good. Plenty of towels in the bathroom.
On a good note the front desk staff was very pleasant and quick with both registering and when checking out.
Breakfast consisted of a nice variety both warm and cold items. Breakfast area was limited on seating but it flowed nicely with people in and out.

Room Tip: If you do not need an accessible room try to avoid room 201.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank duckiebell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, August 20, 2014
Dear Duckiebell,
Your review is very valuable to us, and it allows us to not only meet the needs of each and every guest we serve; but to go beyond expectations. I apologize that your experience was anything less than satisfying. Please know that your feedback is extremely important to us, as it allows us to not only meet the needs of each and every guest we serve; but to go beyond expectations. Your comments and issues will be addressed.
Jay Javid
General Manager
Comfort Inn & Suites Dulles Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
us
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 18, 2014

It's really near to the airport. And the room is large and clean,they have free shuttle bus to the airport. That's a good thing. They also have free breakfast. It's really nice. The fount desk is nice.

  • Stayed August 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Lungful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, August 20, 2014
Dear Lungful,
Thank you for staying with us. It is our pleasure to ensure each guest enjoys their stay. We look forward to seeing you again.
Jay Javid
General Manager
Comfort Inn & Suites Dulles Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sterling, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

First time here at this hotel. Everything around was very clean and welcoming. House keeping staff, (Zulma) was very friendly and with a big smile all the time. She was very helpfull. I will recommend this hotel.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
1 Thank Hector C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, August 20, 2014
Dear Hector,
Thank you for taking time out of your schedule and leave us with a review. I am glad you had a great experience at our hotel. We love to hear when we are able to meet our guest’s needs. Thanks for making us a stop on your future trips to Sterling, VA. We look forward to your next stay.
Jay Javid
General Manager
Comfort Inn & Suites Dulles Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 17, 2014

This is my first time to stay at this hotel. I have to say it is a very good experience. It is close to the AirPort, but very quiet at night. The breakfast is good too. Mirtila is a very nice driver. She is very kind

  • Stayed August 2014, traveled with family
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Vicky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, August 20, 2014
Dear Vicky,
The entire staff and management would like to thank you for your most recent stay with us. We hope that we shall see you again soon.
Jay Javid
General Manager
Comfort Inn & Suites Dulles Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sterling, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

I wanted to give a great rating for Margarita (breakfast). The breakfast area was clean and very well stocked. Margarita is a very helpful staff member, with a pleasant personality and enchanting smile. She makes you feel like you are at home.

Also, Alexandra (front desk) was extremely gentile and helpful to new guests.

The hotel at Washington Dulles Airport Gateway gets a 5 STAR rating from me. I would definitely stay again and recommend to friends, family and co-workers.

Karen L 8-17-14

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, August 20, 2014
Dear Karen,
Our staff and Management of the Comfort Inn and Suites Dulles Gateway would like to thank you for your most recent visit to our location and we are pleased that you enjoyed your stay with our hotel. We hope to see you again soon.
Jay Javid
General Manager
Comfort Inn & suites Dulles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
2 reviews
5 of 5 stars Reviewed August 16, 2014

I have to say I have no real complaints mirtila is a good conductor, she picked me up helped with my bags was very kind I enjoyed the breakfast offered, leyli kept everything organized, the room was clean, friendly staff I'd recommend this location

  • Stayed August 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RavensFan101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, August 20, 2014
Dear RavensFan101,
Thank you for taking the time to recognize Mirtila from your recent stay with us. I have a great staff and am lucky to have them working with me. We are looking forward to seeing you in the future!
Jay Javid
General Manager
Comfort Inn & Suites Dulles Gatway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Property: Comfort Inn & Suites Airport Dulles-Gateway
Address: 45515 Dulles Plz, Sterling, VA 20166-4324
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Sterling
#7 Romantic Hotel in Sterling
#8 Family Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Comfort Inn & Suites Dulles Airport is the ideal destination for travelers who want a variety of amenities in a fun and family-friendly location. Use our complimentary Wi-Fi to look up interesting things to do in the Dulles area from our hotel, including a fast trip to the nearby Udvar Hazy Space Center at the Smithsonian National Air & Space Museum, or to many of the close shopping districts that Dulles has to offer. There's something for everyone when you stay at our comfortable hotel near Dulles Airport. ... more   less 
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Also Known As:
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn

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