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“All good except the smoke” 4 of 5 stars
Review of Comfort Inn & Suites Airport Dulles-Gateway

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Comfort Inn & Suites Airport Dulles-Gateway
Ranked #5 of 16 Hotels in Sterling
College Station, Texas
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“All good except the smoke”
4 of 5 stars Reviewed July 31, 2014

Biggest complaint with this hotel happened as we walked up to the room: We had a non smoking room on a floor that was half smoking, half non. Smoke smell was everywhere. A stale smoke smell was in our room. Room itself was nice, spacious and looked clean. We had a good, quiet sleep in comfy beds. Standard hotel breakfast. Great location to get to Dulles airport. Also only about a 10 minute drive to the Udvar-Hazy Air and Space Museum.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Helpful?
Thank Teresa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, August 5, 2014
Dear Teresa,
Thank you for your feed backs and all your comments regarding your stay in our property. I apologize for all the inconvenience you had during your stay and helping us to improve by your comments.
Sincerely,
Jay Javid, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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512 reviews from our community

Traveler rating
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    107
    32
    7
    16
See reviews for
70
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
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English first
1 review
5 of 5 stars Reviewed July 30, 2014

As the name of the hotel suggest it is really comfortable. We arrived at the airport and we waited just a few minutes for the free shuttle. The driver (Eliana) was really nice. The hotel offers a shuttle service also to near standing mall. Perfect choice!

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Pietro d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, July 31, 2014
We are delighted you had such a wonderful first impression of our property. I will be sharing your review with are staff. They love seeing that all their hard work and dedication pays off. Thank you for giving us such a high recommendation, we hope to see you again soon!
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Beckley, West Virginia
1 review
4 of 5 stars Reviewed July 24, 2014

I had very Pleasant stay here. I was greeted by the friendlies staff. Beraldine was very helpful in helping me get around the city. This hotel is clean and family friendly. I will definitely stay here again!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, July 30, 2014
Thank you for taking the time to post a positive review. The staff we have is amazing and I am so proud of each of them. They take pride in their jobs as well as ensuring that every guest has everything that they need. This is a place away from home, and it's important you feel that way. Please let us know when you make future reservation that you posted a review on line.
We look forward to seeing you soon.
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Beckley, West Virginia
Level Contributor
14 reviews
13 hotel reviews
5 of 5 stars Reviewed July 24, 2014

Terrific experience at this hotel! The staff is super pleasant and went out of their way to accommodate us. Silvia was quite helpful in helping us find our way around the city. I will stay here every time I come to DC.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Scott L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, July 30, 2014
The entire staff and management would like to thank you for your most recent stay with us. We hope that we shall see you again soon.
Jay Javid
General Manager
Comfort Inn & Suites Dulles Gate way
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Roanoke, Virginia
Level Contributor
1 review
5 of 5 stars Reviewed July 24, 2014

All the staff at the Dulles Airport Comfort Inn were very friendly and helpful, and courteous, especially Velia. I have stayed at Comfort Inns in my business travels for a few years now and find them very clean and neat in appearance. I recommend them to anyone.

Thanks,

Roger

Room Tip: This Comfort Inn has suites that have large rooms with wet bars, refridgerators, microwaves, extra...
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank Roger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, July 27, 2014
Our Staff and Management would like to thank you for your most recent visit to our location in Comfort Inn & Suites Dulles Gateway... We are very pleased that you enjoyed your stay with us. And You are choosing us, mean a lot to me and my staffs. We shall be your home away from home
Sincerely
Jay Javid
Comfort Inn & Suites Dulles Gateway
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Casco, Maine
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 23, 2014

Flight was cancelled out of IAD airport and needed a room late. Staff was very friendly and all amenities we excellent. Velia was an amazing receptionist and very helpful. Great place close to the airport and they also provide shuttle service complimentary. Defiantly recommend

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Todd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, July 27, 2014
Our staff and Management of the Comfort Inn and Suites Dulles Gateway would like to thank you for your most recent visit to our location and we are pleased that you enjoyed your stay with our hotel. We hope to see you again soon.
Jay Javid
General Manager
Comfort Inn & suites Dulles gate way
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

The service in the hotel is wonderful the staff is very exvellent. The ladie in the breakfast (leyli) was wonderful at her job she looks like a hard worker. The driver (Miltila) is very nice and helpful she helped me carry the luggage she is very wonderful. I reccomend this hotel to peiple that come to visit virginia , its the most wonderful hotel. The rooms were clean and wonderful.

  • Stayed July 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank loveable_naty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, July 22, 2014
Dear Guest,
I would like to thank you for your comments, we are always trying to grow and we are glad to hear that you experienced a nice stay. We expect to see you again and thanks for choosing us for your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Property: Comfort Inn & Suites Airport Dulles-Gateway
Address: 45515 Dulles Plz, Sterling, VA 20166-4324
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Sterling
#7 Romantic Hotel in Sterling
#8 Family Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Comfort Inn & Suites Dulles Airport is the ideal destination for travelers who want a variety of amenities in a fun and family-friendly location. Use our complimentary Wi-Fi to look up interesting things to do in the Dulles area from our hotel, including a fast trip to the nearby Udvar Hazy Space Center at the Smithsonian National Air & Space Museum, or to many of the close shopping districts that Dulles has to offer. There's something for everyone when you stay at our comfortable hotel near Dulles Airport. ... more   less 
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Also Known As:
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn

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