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“july/aug 2013 stay”

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Comfort Inn & Suites Airport Dulles-Gateway
Ranked #10 of 16 Hotels in Sterling
Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“july/aug 2013 stay”
Reviewed August 1, 2013

Brenda and her coworkers are great, room was great, clean, no issues. Everyone was very friendly. She even managed to arrange some transportation for us, when our employer failed to ensure us a rental car.

tom

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tom s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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545 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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  • French first
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English first
Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2013

This is great hotel to stay. Very friendly staff, Brenda and Sarah were extremely courteous. I would stay here again. I strongly recommend it. This hotel is close to Dulles Airport with cheap prices. Nothing bad about this place.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Mely S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, July 31, 2013
Thank you for the review of your most recent stay with us. I am glad you enjoyed the property and the services we provided and thank you for complimenting Brenda and Sarah. We look forward to your next stay when travel brings you back to our area.

Regards,

Jay Javid
General Manager
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Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 29, 2013

This place is my home away from home. Jay and his staff are always kind, helpful and friendly. Laili, the breakfast buffet girl is the hardest working person I've ever seen. Sarah, the new front seat girl, is friendly and helpful. Rooms are clean. Beds are comfortable. Great value. Recommend++!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jwherring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortdullesgm, Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, September 10, 2013
Thank you for your review in Trip Advisor. Your feedback is valuable not just to the team at the Comfort Inn & Suites Dulles but those searching on TripAdvisor for lodging options in the area. We are very happy to see you every Monday evening.
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Scotland
Level 4 Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 24, 2013

I didnt have a high expectation or expected too much from this hotel and really I got exactly what I thought I would get. A cheap clean room in a quiet location with a comfy bed close to the airport. The buffet breakfast was great with a big choice.

The room we had was on the ground floor and was dark and dated decor but it had everything we needed for our one night stay. Our internet connection was fine and the hotel served its purpose as a stop over but i certainly wouldnt spend more than one night here!

  • Stayed July 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank CGHM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Rochelle, France
1 review
Reviewed July 24, 2013

Imagine you checked in at 4:30
Imagine you are 5 people (2 adults, 2 teens + 1 kid)
Imagine you are given a room for 4 people only, but said that the room is "very nice"
Imagine you insist to have a room compliant with your reservation
Imagine you are given a second room, also not suitable for 5
Imagine you got finally a 3rd one, then have to wait until 8:30 to get a rollaway bed for your kid and that you have literally to install the bed by your self
Welcome at Dulles Airport Comfort Inn ... !

Room Tip: Run away ...
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pmny_17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review, July 31, 2013
Thank you for taking your time by leaving a comment. We sincerely apologize about the inconvenience you had during your stay. I am sorry the rollaway bed didn't get to you until 6pm that night. Not all our rooms are designed to fit a rollaway, therefore we do not charge extra if you choose to add one to your room. We purposely did not unfold the rollaway when we brought it to you, so you have space to move around before your bedtime. I hope this clarifies the events of that night, and again I am sorry that you felt this way.

Regards,
Jay Javid
General Manager
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 20, 2013

Staff are very accommodating. They listen.Rooms are clean. Shuttle takes you to the mall, church, fine groceries & restaurants, fast foods, post office, nearby museum, airport. Free breakfast offers wide variety - fruits, breads, juices, meats, yogurt, etc. Internet is ok on some hours of the day.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bibpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 15, 2013

Whole hotel smelled like smoke. My room was non smoking with cigarette burn in comforter. Couldn't use Internet to even send a email. I need Internet for my work, so that didn't help me. This place is just plain horrible.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chuckfaced
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Property: Comfort Inn & Suites Airport Dulles-Gateway
Address: 45515 Dulles Plz, Sterling, VA 20166-4324
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Sterling
#7 Romantic Hotel in Sterling
#8 Family Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Comfort Inn & Suites Dulles Airport is the ideal destination for travelers who want a variety of amenities in a fun and family-friendly location. Use our complimentary Wi-Fi to look up interesting things to do in the Dulles area from our hotel, including a fast trip to the nearby Udvar Hazy Space Center at the Smithsonian National Air & Space Museum, or to many of the close shopping districts that Dulles has to offer. There's something for everyone when you stay at our comfortable hotel near Dulles Airport. ... more   less 
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Also Known As:
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn

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